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IT Outsourcing Market by Player, Region, Type, Application and Sales Channel 2024-2030

IT Outsourcing Market by Player, Region, Type, Application and Sales Channel 2024-2030

  • Category:Energy and Natural Resources
  • Published on : 16 July 2024
  • Pages :120
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  • Report Code:SMR-7971329
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IT Outsourcing Market Size, Share 2024


The global IT Outsourcing market size is estimated to be $530.5 billion in 2023, and will reach $1069.3 billion by 2032, growing at a CAGR of 8.1% during the forecast period from 2024 to 2032.

This report studies the IT Outsourcing market, covering market size for segment by type (Infrastructure Outsourcing, Application Outsourcing, etc.), by application (Government, BFSI, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Accenture, HCL Technologies, IBM, Tata Consultancy Services (TCS), Oracle, etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa).

IT outsourcing has become a pivotal strategy for many businesses, allowing them to leverage external expertise while focusing on core operations.

Adoption Rates:

  • According to Deloitte’s Global Outsourcing Survey, around 78% of businesses globally have a positive outlook on their outsourcing partnerships, with 31% planning to increase their IT outsourcing efforts in the coming years .

Primary Reasons for Outsourcing:

  • Cost savings remain a primary driver, with 59% of businesses citing it as a key reason for outsourcing IT services.
  • Access to top-notch capabilities and skills is a significant factor for 57% of companies, highlighting the expertise gap that outsourcing can fill .

Service Types in Demand:

  • Application development and maintenance (ADM) account for 52% of the outsourced IT services.
  • Data center operations and IT infrastructure management are also significant, making up 34% of the market share .

Preferred Outsourcing Destinations:

  • India remains the top choice for IT outsourcing, with over 55% of global companies outsourcing to Indian firms.
  • Other popular destinations include the Philippines, China, and Eastern European countries such as Poland and Ukraine .

Satisfaction Levels:

  • About 72% of companies report satisfaction with their outsourcing providers, reflecting well on the quality and reliability of services received.
  • A notable 24% of businesses have switched providers due to dissatisfaction, pointing to the importance of maintaining high service standards and clear communication .

Future Trends:

  • The rise of automation and artificial intelligence is expected to reshape the IT outsourcing landscape, with 45% of businesses already incorporating AI-driven solutions into their outsourced operations.
  • Cloud computing continues to grow, with 64% of outsourced IT services now involving cloud-based solutions, reflecting a shift towards more scalable and flexible IT infrastructures .

Security Concerns:

  • Despite the benefits, security remains a concern, with 37% of businesses citing data security and privacy risks as major challenges in outsourcing IT services.
  • To mitigate these risks, 65% of companies now include stringent security measures and compliance requirements in their outsourcing contracts .

Impact of COVID-19:

  • The pandemic accelerated the adoption of IT outsourcing, with 49% of businesses increasing their outsourcing activities to manage remote work transitions and ensure business continuity during disruptions .

This report provides detailed historical analysis of global market for IT Outsourcing from 2018-2023, and provides extensive market forecasts from 2024-2032 by region/country and subsectors. It covers the sales/revenue/value, gross margin, historical growth and future perspectives in the IT Outsourcing market.

Leading Players of IT Outsourcing including:

  • Accenture
  • HCL Technologies
  • IBM
  • Tata Consultancy Services (TCS)
  • Oracle
  • Cognizant
  • Infosys
  • CapGemini
  • NTT Data
  • DXC Technologies
  • Wipro
  • ATOS
  • Aspire Systems
  • Cigniti
  • Hexaware Technologies
  • HPE
  • Sodexo
  • Neusoft
  • Inspur
  • ValueCoders
  • Kanda Software

Market split by Type:

  • Infrastructure Outsourcing
  • Application Outsourcing
  • Others

Market split by Application:

  • Government
  • BFSI
  • Telecom & IT
  • Manufacturing
  • Healthcare

Market split by Sales Channel:

  • Direct Channel
  • Distribution Channel

Market split by Region/Country:

  • North America (United States and Canada)
  • Europe (Germany, UK, France, Italy, Spain, and Russia, etc.)
  • Asia-Pacific (China, Japan, Korea, India, Australia, and Southeast Asia, etc.)
  • South America (Brazil, Mexico, and Argentina, etc.)
  • Middle East & Africa (Turkey, UAE, Saudi Arabia, and South Africa, etc.)

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Report Attributes Report Details
Report Title IT Outsourcing Market by Player, Region, Type, Application and Sales Channel 2024-2030
Historical Year 2018 to 2022 (Data from 2010 can be provided as per availability)
Base Year 2023
Forecast Year 2031
Number of Pages 120 Pages
Customization Available Yes, the report can be customized as per your need.

TABLE OF CONTENTS

Table of Contents

Chapter 1 IT Outsourcing Market Overview
1.1 IT Outsourcing Definition
1.2 Global IT Outsourcing Market Size Status and Outlook (2018-2032)
1.3 Global IT Outsourcing Market Size Comparison by Region (2018-2032)
1.4 Global IT Outsourcing Market Size Comparison by Type (2018-2032)
1.5 Global IT Outsourcing Market Size Comparison by Application (2018-2032)
1.6 Global IT Outsourcing Market Size Comparison by Sales Channel (2018-2032)
1.7 IT Outsourcing Market Dynamics
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Merger/Acquisition/Expansion)
1.7.4 Key Trends in IT Outsourcing Market
Chapter 2 IT Outsourcing Market Competition by Player
2.1 Global IT Outsourcing Sales and Market Share by Player (2021-2023)
2.2 Global IT Outsourcing Revenue and Market Share by Player (2021-2023)
2.3 Global IT Outsourcing Average Price by Player (2021-2023)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 IT Outsourcing Market Segment by Type
3.1 Global IT Outsourcing Market by Type
3.1.1 Infrastructure Outsourcing
3.1.2 Application Outsourcing
3.1.3 Others
3.2 Global IT Outsourcing Sales and Market Share by Type (2018-2023)
3.3 Global IT Outsourcing Revenue and Market Share by Type (2018-2023)
3.4 Global IT Outsourcing Average Price by Type (2018-2023)
3.5 Conclusion of Segment by Type
Chapter 4 IT Outsourcing Market Segment by Application
4.1 Global IT Outsourcing Market by Application
4.1.1 Government
4.1.2 BFSI
4.1.3 Telecom & IT
4.1.4 Manufacturing
4.1.5 Healthcare
4.2 Global IT Outsourcing Revenue and Market Share by Application (2018-2023)
4.3 Conclusion of Segment by Application
Chapter 5 IT Outsourcing Market Segment by Sales Channel
5.1 Global IT Outsourcing Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global IT Outsourcing Revenue and Market Share by Sales Channel (2018-2023)
5.3 Conclusion of Segment by Sales Channel
Chapter 6 IT Outsourcing Market Segment by Region & Country
6.1 Global IT Outsourcing Market Size and CAGR by Region (2018-2032)
6.2 Global IT Outsourcing Sales and Market Share by Region (2018-2023)
6.3 Global IT Outsourcing Revenue and Market Share by Region (2018-2023)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America IT Outsourcing Market Share by Type
6.4.3 North America IT Outsourcing Market Share by Application
6.4.4 United States
6.4.5 Canada
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe IT Outsourcing Market Share by Type
6.5.3 Europe IT Outsourcing Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Spain
6.5.9 Russia
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific IT Outsourcing Market Share by Type
6.6.3 Asia-Pacific IT Outsourcing Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America IT Outsourcing Market Share by Type
6.7.3 South America IT Outsourcing Market Share by Application
6.7.4 Brazil
6.7.5 Mexico
6.7.6 Argentina
6.7.7 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa IT Outsourcing Market Share by Type
6.8.3 Middle East & Africa IT Outsourcing Market Share by Application
6.8.4 Turkey
6.8.5 UAE
6.8.6 Saudi Arabia
6.8.7 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading IT Outsourcing Players
7.1 Accenture
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.2 HCL Technologies
7.3 IBM
7.4 Tata Consultancy Services (TCS)
7.5 Oracle
7.6 Cognizant
7.7 Infosys
7.8 CapGemini
7.9 NTT Data
7.10 DXC Technologies
7.11 Wipro
7.12 ATOS
7.13 Aspire Systems
7.14 Cigniti
7.15 Hexaware Technologies
7.16 HPE
7.17 Sodexo
7.18 Neusoft
7.19 Inspur
7.20 ValueCoders
7.21 Kanda Software
Chapter 8 Upstream and Downstream Analysis of IT Outsourcing
8.1 Industrial Chain of IT Outsourcing
8.2 Upstream of IT Outsourcing
8.3 Downstream of IT Outsourcing
Chapter 9 Development Trend of IT Outsourcing (2024-2032)
9.1 Global IT Outsourcing Market Size (Sales and Revenue) Forecast (2024-2032)
9.2 Global IT Outsourcing Market Size and CAGR Forecast by Region (2024-2032)
9.3 Global IT Outsourcing Market Size and CAGR Forecast by Type (2024-2032)
9.4 Global IT Outsourcing Market Size and CAGR Forecast by Application (2024-2032)
9.5 Global IT Outsourcing Market Size and CAGR Forecast by Sales Channel (2024-2032)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification

LIST OF TABLES & FIGURES

List of Tables and Figures

Figure IT Outsourcing Example
Figure Global IT Outsourcing Revenue (Million $) Status and Outlook (2018-2032)
Figure Global IT Outsourcing Revenue (Million $) Comparison by Region (2018-2032)
Figure Global IT Outsourcing Revenue (Million $) Comparison by Type (2018-2032)
Figure Global IT Outsourcing Revenue (Million $) Comparison by Application (2018-2032)
Figure Global IT Outsourcing Revenue (Million $) Comparison by Sales Channel (2018-2032)
Table Global IT Outsourcing Sales by Player (2021-2023)
Table Global IT Outsourcing Sales Market Share by Player (2021-2023)
Figure Global IT Outsourcing Sales Market Share by Player in 2023
Table Global IT Outsourcing Revenue (Million $) by Player (2021-2023)
Table Global IT Outsourcing Revenue Market Share by Player (2021-2023)
Figure Global IT Outsourcing Revenue Market Share by Player in 2023
Table Global IT Outsourcing Average Price by Player (2021-2023)
Figure Global IT Outsourcing Average Price by Player in 2023
Figure Global IT Outsourcing Players Competition Situation ? Top 5 Players? Revenue Market Share in 2021
Figure Global IT Outsourcing Players Competition Trends ? Top 5 Players? Revenue Market Share in 2023
Figure Example of Infrastructure Outsourcing
Figure Global Infrastructure Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Example of Application Outsourcing
Figure Global Application Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Example of Others
Figure Global Others Revenue (Million $) and Growth Rate (2018-2023)
Table Global IT Outsourcing Sales by Type (2018-2023)
Table Global IT Outsourcing Sales Market Share by Type (2018-2023)
Figure Global IT Outsourcing Sales Market Share by Type in 2023
Table Global IT Outsourcing Revenue (Million $) by Type (2018-2023)
Table Global IT Outsourcing Revenue Market Share by Type (2018-2023)
Figure Global IT Outsourcing Revenue Market Share by Type in 2023
Table Global IT Outsourcing Average Price by Type (2018-2023)
Figure Global IT Outsourcing Average Price by Type in 2023
Table Leading Players of IT Outsourcing by Type in 2023
Figure Example of Government
Figure Global IT Outsourcing for Government Revenue (Million $) and Growth Rate (2018-2023)
Figure Example of BFSI
Figure Global IT Outsourcing for BFSI Revenue (Million $) and Growth Rate (2018-2023)
Figure Example of Telecom & IT
Figure Global IT Outsourcing for Telecom & IT Revenue (Million $) and Growth Rate (2018-2023)
Figure Example of Manufacturing
Figure Global IT Outsourcing for Manufacturing Revenue (Million $) and Growth Rate (2018-2023)
Figure Example of Healthcare
Figure Global IT Outsourcing for Healthcare Revenue (Million $) and Growth Rate (2018-2023)
Table Global IT Outsourcing Sales by Application (2018-2023)
Table Global IT Outsourcing Sales Market Share by Application (2018-2023)
Figure Global IT Outsourcing Sales Market Share by Application in 2023
Table Leading Consumers of IT Outsourcing by Application in 2023
Figure Example of Direct Channel
Figure Global IT Outsourcing for Direct Channel Revenue (Million $) and Growth Rate (2018-2023)
Figure Example of Distribution Channel
Figure Global IT Outsourcing for Distribution Channel Revenue (Million $) and Growth Rate (2018-2023)
Table Global IT Outsourcing Revenue by Sales Channel (2018-2023)
Table Global IT Outsourcing Revenue Market Share by Sales Channel (2018-2023)
Figure Global IT Outsourcing Revenue Market Share by Sales Channel in 2023
Table Leading Distributors/Dealers of IT Outsourcing by Sales Channel in 2023
Table Global IT Outsourcing Market Size and CAGR by Region (2018-2032)
Table Global IT Outsourcing Sales by Region (2018-2023)
Table Global IT Outsourcing Sales Market Share by Region (2018-2023)
Figure Global IT Outsourcing Sales Market Share by Region in 2023
Table Global IT Outsourcing Revenue (Million $) by Region (2018-2023)
Table Global IT Outsourcing Revenue Market Share by Region (2018-2023)
Figure Global IT Outsourcing Revenue Market Share by Region in 2023
Table North America IT Outsourcing Sales by Country (2018-2023)
Figure North America IT Outsourcing Sales Market Share by Country (2018-2023)
Table North America IT Outsourcing Revenue by Country (2018-2023)
Figure North America IT Outsourcing Revenue Market Share by Country (2018-2023)
Figure North America IT Outsourcing Market Share by Type in 2023
Figure North America IT Outsourcing Market Share by Application in 2023
Figure United States IT Outsourcing Sales and Growth Rate (2018-2023)
Figure United States IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Canada IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Canada IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Table Europe IT Outsourcing Sales by Country (2018-2023)
Figure Europe IT Outsourcing Sales Market Share by Country (2018-2023)
Table Europe IT Outsourcing Revenue by Country (2018-2023)
Figure Europe IT Outsourcing Revenue Market Share by Country (2018-2023)
Figure Europe IT Outsourcing Market Share by Type in 2023
Figure Europe IT Outsourcing Market Share by Application in 2023
Figure Germany IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Germany IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure UK IT Outsourcing Sales and Growth Rate (2018-2023)
Figure UK IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure France IT Outsourcing Sales and Growth Rate (2018-2023)
Figure France IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Italy IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Italy IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Spain IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Spain IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Russia IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Russia IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Table Asia-Pacific IT Outsourcing Sales by Country (2018-2023)
Figure Asia-Pacific IT Outsourcing Sales Market Share by Country (2018-2023)
Table Asia-Pacific IT Outsourcing Revenue by Country (2018-2023)
Figure Asia-Pacific IT Outsourcing Revenue Market Share by Country (2018-2023)
Figure Asia-Pacific IT Outsourcing Market Share by Type in 2023
Figure Asia-Pacific IT Outsourcing Market Share by Application in 2023
Figure China IT Outsourcing Sales and Growth Rate (2018-2023)
Figure China IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Japan IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Japan IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Korea IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Korea IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure India IT Outsourcing Sales and Growth Rate (2018-2023)
Figure India IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Southeast Asia IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Southeast Asia IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Australia IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Australia IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Table South America IT Outsourcing Sales by Country (2018-2023)
Figure South America IT Outsourcing Sales Market Share by Country (2018-2023)
Table South America IT Outsourcing Revenue by Country (2018-2023)
Figure South America IT Outsourcing Revenue Market Share by Country (2018-2023)
Figure South America IT Outsourcing Market Share by Type in 2023
Figure South America IT Outsourcing Market Share by Application in 2023
Figure Brazil IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Brazil IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Mexico IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Mexico IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Argentina IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Argentina IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Colombia IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Colombia IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Table Middle East & Africa IT Outsourcing Sales by Country (2018-2023)
Figure Middle East & Africa IT Outsourcing Sales Market Share by Country (2018-2023)
Table Middle East & Africa IT Outsourcing Revenue by Country (2018-2023)
Figure Middle East & Africa IT Outsourcing Revenue Market Share by Country (2018-2023)
Figure Middle East & Africa IT Outsourcing Market Share by Type in 2023
Figure Middle East & Africa IT Outsourcing Market Share by Application in 2023
Figure Turkey IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Turkey IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure UAE IT Outsourcing Sales and Growth Rate (2018-2023)
Figure UAE IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure Saudi Arabia IT Outsourcing Sales and Growth Rate (2018-2023)
Figure Saudi Arabia IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Figure South Africa IT Outsourcing Sales and Growth Rate (2018-2023)
Figure South Africa IT Outsourcing Revenue (Million $) and Growth Rate (2018-2023)
Table Company Snapshot of Accenture
Table IT Outsourcing Introduction of Accenture
Table IT Outsourcing Sales, Price, Revenue, Gross Margin and Market Share of Accenture (2021-2023)
Table Industrial Chain of IT Outsourcing
Table Leading Consumers of IT Outsourcing
Figure Global IT Outsourcing Sales and Growth Rate Forecast (2024-2032)
Figure Global IT Outsourcing Revenue and Growth Rate Forecast (2024-2032)
Table Global IT Outsourcing Market Size and CAGR Forecast by Region (2024-2032)
Table Global IT Outsourcing Market Size and CAGR Forecast by Type (2024-2032)
Table Global IT Outsourcing Market Size and CAGR Forecast by Application (2024-2032)
Table Global IT Outsourcing Market Size and CAGR Forecast by Sales Channel (2024-2032)

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