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Social CRM Tools Software Platforms Market Size, Share 2022
This report contains market size and forecasts of Social CRM Tools and Software Platforms in Global, including the following market information:
- Global Social CRM Tools and Software Platforms Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Social CRM Tools and Software Platforms market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Cloud Deployment Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Social CRM Tools and Software Platforms include HubSpot, Salesforce, Freshsales, Pipedrive, Zoho CRM, EngageBay, Insightly, Nimble and Agorapulse, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Social CRM Tools and Software Platforms companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Social CRM Tools and Software Platforms Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Social CRM Tools and Software Platforms Market Segment Percentages, by Type, 2021 (%)
- Cloud Deployment
- On-premise
Global Social CRM Tools and Software Platforms Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Social CRM Tools and Software Platforms Market Segment Percentages, by Application, 2021 (%)
- Large Enterprises
- Medium-sized Business
- Small Business
Global Social CRM Tools and Software Platforms Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Social CRM Tools and Software Platforms Market Segment Percentages, By Region and Country, 2021 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Social CRM Tools and Software Platforms revenues in global market, 2017-2022 (estimated), ($ millions)
- Key companies Social CRM Tools and Software Platforms revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
- HubSpot
- Salesforce
- Freshsales
- Pipedrive
- Zoho CRM
- EngageBay
- Insightly
- Nimble
- Agorapulse
- Hootsuite
- Sprout Social
- eClincher
| Report Attributes |
Report Details |
| Report Title |
Social CRM Tools and Software Platforms Market, Global Outlook and Forecast 2022-2028 |
| Historical Year |
2018 to 2022 (Data from 2010 can be provided as per availability) |
| Base Year |
2021 |
| Forecast Year |
2029 |
| Number of Pages |
69 Pages |
| Customization Available |
Yes, the report can be customized as per your need. |
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Social CRM Tools and Software Platforms Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Social CRM Tools and Software Platforms Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Social CRM Tools and Software Platforms Overall Market Size
2.1 Global Social CRM Tools and Software Platforms Market Size: 2021 VS 2028
2.2 Global Social CRM Tools and Software Platforms Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Social CRM Tools and Software Platforms Players in Global Market
3.2 Top Global Social CRM Tools and Software Platforms Companies Ranked by Revenue
3.3 Global Social CRM Tools and Software Platforms Revenue by Companies
3.4 Top 3 and Top 5 Social CRM Tools and Software Platforms Companies in Global Market, by Revenue in 2021
3.5 Global Companies Social CRM Tools and Software Platforms Product Type
3.6 Tier 1, Tier 2 and Tier 3 Social CRM Tools and Software Platforms Players in Global Market
3.6.1 List of Global Tier 1 Social CRM Tools and Software Platforms Companies
3.6.2 List of Global Tier 2 and Tier 3 Social CRM Tools and Software Platforms Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Social CRM Tools and Software Platforms Market Size Markets, 2021 & 2028
4.1.2 Cloud Deployment
4.1.3 On-premise
4.2 By Type - Global Social CRM Tools and Software Platforms Revenue & Forecasts
4.2.1 By Type - Global Social CRM Tools and Software Platforms Revenue, 2017-2022
4.2.2 By Type - Global Social CRM Tools and Software Platforms Revenue, 2023-2028
4.2.3 By Type - Global Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Social CRM Tools and Software Platforms Market Size, 2021 & 2028
5.1.2 Large Enterprises
5.1.3 Medium-sized Business
5.1.4 Small Business
5.2 By Application - Global Social CRM Tools and Software Platforms Revenue & Forecasts
5.2.1 By Application - Global Social CRM Tools and Software Platforms Revenue, 2017-2022
5.2.2 By Application - Global Social CRM Tools and Software Platforms Revenue, 2023-2028
5.2.3 By Application - Global Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Social CRM Tools and Software Platforms Market Size, 2021 & 2028
6.2 By Region - Global Social CRM Tools and Software Platforms Revenue & Forecasts
6.2.1 By Region - Global Social CRM Tools and Software Platforms Revenue, 2017-2022
6.2.2 By Region - Global Social CRM Tools and Software Platforms Revenue, 2023-2028
6.2.3 By Region - Global Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Social CRM Tools and Software Platforms Revenue, 2017-2028
6.3.2 US Social CRM Tools and Software Platforms Market Size, 2017-2028
6.3.3 Canada Social CRM Tools and Software Platforms Market Size, 2017-2028
6.3.4 Mexico Social CRM Tools and Software Platforms Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Social CRM Tools and Software Platforms Revenue, 2017-2028
6.4.2 Germany Social CRM Tools and Software Platforms Market Size, 2017-2028
6.4.3 France Social CRM Tools and Software Platforms Market Size, 2017-2028
6.4.4 U.K. Social CRM Tools and Software Platforms Market Size, 2017-2028
6.4.5 Italy Social CRM Tools and Software Platforms Market Size, 2017-2028
6.4.6 Russia Social CRM Tools and Software Platforms Market Size, 2017-2028
6.4.7 Nordic Countries Social CRM Tools and Software Platforms Market Size, 2017-2028
6.4.8 Benelux Social CRM Tools and Software Platforms Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Social CRM Tools and Software Platforms Revenue, 2017-2028
6.5.2 China Social CRM Tools and Software Platforms Market Size, 2017-2028
6.5.3 Japan Social CRM Tools and Software Platforms Market Size, 2017-2028
6.5.4 South Korea Social CRM Tools and Software Platforms Market Size, 2017-2028
6.5.5 Southeast Asia Social CRM Tools and Software Platforms Market Size, 2017-2028
6.5.6 India Social CRM Tools and Software Platforms Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Social CRM Tools and Software Platforms Revenue, 2017-2028
6.6.2 Brazil Social CRM Tools and Software Platforms Market Size, 2017-2028
6.6.3 Argentina Social CRM Tools and Software Platforms Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Social CRM Tools and Software Platforms Revenue, 2017-2028
6.7.2 Turkey Social CRM Tools and Software Platforms Market Size, 2017-2028
6.7.3 Israel Social CRM Tools and Software Platforms Market Size, 2017-2028
6.7.4 Saudi Arabia Social CRM Tools and Software Platforms Market Size, 2017-2028
6.7.5 UAE Social CRM Tools and Software Platforms Market Size, 2017-2028
7 Players Profiles
7.1 HubSpot
7.1.1 HubSpot Corporate Summary
7.1.2 HubSpot Business Overview
7.1.3 HubSpot Social CRM Tools and Software Platforms Major Product Offerings
7.1.4 HubSpot Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.1.5 HubSpot Key News
7.2 Salesforce
7.2.1 Salesforce Corporate Summary
7.2.2 Salesforce Business Overview
7.2.3 Salesforce Social CRM Tools and Software Platforms Major Product Offerings
7.2.4 Salesforce Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.2.5 Salesforce Key News
7.3 Freshsales
7.3.1 Freshsales Corporate Summary
7.3.2 Freshsales Business Overview
7.3.3 Freshsales Social CRM Tools and Software Platforms Major Product Offerings
7.3.4 Freshsales Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.3.5 Freshsales Key News
7.4 Pipedrive
7.4.1 Pipedrive Corporate Summary
7.4.2 Pipedrive Business Overview
7.4.3 Pipedrive Social CRM Tools and Software Platforms Major Product Offerings
7.4.4 Pipedrive Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.4.5 Pipedrive Key News
7.5 Zoho CRM
7.5.1 Zoho CRM Corporate Summary
7.5.2 Zoho CRM Business Overview
7.5.3 Zoho CRM Social CRM Tools and Software Platforms Major Product Offerings
7.5.4 Zoho CRM Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.5.5 Zoho CRM Key News
7.6 EngageBay
7.6.1 EngageBay Corporate Summary
7.6.2 EngageBay Business Overview
7.6.3 EngageBay Social CRM Tools and Software Platforms Major Product Offerings
7.6.4 EngageBay Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.6.5 EngageBay Key News
7.7 Insightly
7.7.1 Insightly Corporate Summary
7.7.2 Insightly Business Overview
7.7.3 Insightly Social CRM Tools and Software Platforms Major Product Offerings
7.7.4 Insightly Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.7.5 Insightly Key News
7.8 Nimble
7.8.1 Nimble Corporate Summary
7.8.2 Nimble Business Overview
7.8.3 Nimble Social CRM Tools and Software Platforms Major Product Offerings
7.8.4 Nimble Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.8.5 Nimble Key News
7.9 Agorapulse
7.9.1 Agorapulse Corporate Summary
7.9.2 Agorapulse Business Overview
7.9.3 Agorapulse Social CRM Tools and Software Platforms Major Product Offerings
7.9.4 Agorapulse Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.9.5 Agorapulse Key News
7.10 Hootsuite
7.10.1 Hootsuite Corporate Summary
7.10.2 Hootsuite Business Overview
7.10.3 Hootsuite Social CRM Tools and Software Platforms Major Product Offerings
7.10.4 Hootsuite Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.10.5 Hootsuite Key News
7.11 Sprout Social
7.11.1 Sprout Social Corporate Summary
7.11.2 Sprout Social Business Overview
7.11.3 Sprout Social Social CRM Tools and Software Platforms Major Product Offerings
7.11.4 Sprout Social Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.11.5 Sprout Social Key News
7.12 eClincher
7.12.1 eClincher Corporate Summary
7.12.2 eClincher Business Overview
7.12.3 eClincher Social CRM Tools and Software Platforms Major Product Offerings
7.12.4 eClincher Social CRM Tools and Software Platforms Revenue in Global Market (2017-2022)
7.12.5 eClincher Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Social CRM Tools and Software Platforms Market Opportunities & Trends in Global Market
Table 2. Social CRM Tools and Software Platforms Market Drivers in Global Market
Table 3. Social CRM Tools and Software Platforms Market Restraints in Global Market
Table 4. Key Players of Social CRM Tools and Software Platforms in Global Market
Table 5. Top Social CRM Tools and Software Platforms Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Social CRM Tools and Software Platforms Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Social CRM Tools and Software Platforms Revenue Share by Companies, 2017-2022
Table 8. Global Companies Social CRM Tools and Software Platforms Product Type
Table 9. List of Global Tier 1 Social CRM Tools and Software Platforms Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Social CRM Tools and Software Platforms Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Social CRM Tools and Software Platforms Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Social CRM Tools and Software Platforms Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Social CRM Tools and Software Platforms Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Social CRM Tools and Software Platforms Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Social CRM Tools and Software Platforms Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Social CRM Tools and Software Platforms Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2023-2028
Table 30. HubSpot Corporate Summary
Table 31. HubSpot Social CRM Tools and Software Platforms Product Offerings
Table 32. HubSpot Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 33. Salesforce Corporate Summary
Table 34. Salesforce Social CRM Tools and Software Platforms Product Offerings
Table 35. Salesforce Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 36. Freshsales Corporate Summary
Table 37. Freshsales Social CRM Tools and Software Platforms Product Offerings
Table 38. Freshsales Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 39. Pipedrive Corporate Summary
Table 40. Pipedrive Social CRM Tools and Software Platforms Product Offerings
Table 41. Pipedrive Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 42. Zoho CRM Corporate Summary
Table 43. Zoho CRM Social CRM Tools and Software Platforms Product Offerings
Table 44. Zoho CRM Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 45. EngageBay Corporate Summary
Table 46. EngageBay Social CRM Tools and Software Platforms Product Offerings
Table 47. EngageBay Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 48. Insightly Corporate Summary
Table 49. Insightly Social CRM Tools and Software Platforms Product Offerings
Table 50. Insightly Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 51. Nimble Corporate Summary
Table 52. Nimble Social CRM Tools and Software Platforms Product Offerings
Table 53. Nimble Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 54. Agorapulse Corporate Summary
Table 55. Agorapulse Social CRM Tools and Software Platforms Product Offerings
Table 56. Agorapulse Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 57. Hootsuite Corporate Summary
Table 58. Hootsuite Social CRM Tools and Software Platforms Product Offerings
Table 59. Hootsuite Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 60. Sprout Social Corporate Summary
Table 61. Sprout Social Social CRM Tools and Software Platforms Product Offerings
Table 62. Sprout Social Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
Table 63. eClincher Corporate Summary
Table 64. eClincher Social CRM Tools and Software Platforms Product Offerings
Table 65. eClincher Social CRM Tools and Software Platforms Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Social CRM Tools and Software Platforms Segment by Type in 2021
Figure 2. Social CRM Tools and Software Platforms Segment by Application in 2021
Figure 3. Global Social CRM Tools and Software Platforms Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Social CRM Tools and Software Platforms Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Social CRM Tools and Software Platforms Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Social CRM Tools and Software Platforms Revenue in 2021
Figure 8. By Type - Global Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 9. By Application - Global Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 10. By Region - Global Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 11. By Country - North America Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 12. US Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 16. Germany Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 17. France Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 24. China Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 28. India Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 30. Brazil Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Social CRM Tools and Software Platforms Revenue Market Share, 2017-2028
Figure 33. Turkey Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Social CRM Tools and Software Platforms Revenue, (US$, Mn), 2017-2028
Figure 37. HubSpot Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Salesforce Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Freshsales Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Pipedrive Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Zoho CRM Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. EngageBay Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Insightly Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Nimble Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Agorapulse Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Hootsuite Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Sprout Social Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. eClincher Social CRM Tools and Software Platforms Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
