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Social CRM Tools Market Size, Share 2022
Social CRM?combines the capabilities of?social?media management with traditional customer relationship management (CRM) software to help brands better engage their customers.
This report contains market size and forecasts of Social CRM Tools in Global, including the following market information:
Global Social CRM Tools Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Social CRM Tools market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Monthly Subscription Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Social CRM Tools include Mitchell 1, Continuon, Acidaes Solutions, Oracle, Locobuzz Solutions, Sendible and Napoleon, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Social CRM Tools companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Social CRM Tools Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Type, 2021 (%)
Monthly Subscription
Annual Subscription
One-time License
Global Social CRM Tools Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Application, 2021 (%)
SME (Small and Medium Enterprises)
Large Enterprise
Global Social CRM Tools Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Social CRM Tools Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Social CRM Tools revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Social CRM Tools revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Mitchell 1
Continuon
Acidaes Solutions
Oracle
Locobuzz Solutions
Sendible
Napoleon
Report Attributes |
Report Details |
Report Title |
Social CRM Tools Market, Global Outlook and Forecast 2022-2028 |
Historical Year |
2018 to 2022 (Data from 2010 can be provided as per availability) |
Base Year |
2021 |
Forecast Year |
2029 |
Number of Pages |
61 Pages |
Customization Available |
Yes, the report can be customized as per your need. |
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Social CRM Tools Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Social CRM Tools Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Social CRM Tools Overall Market Size
2.1 Global Social CRM Tools Market Size: 2021 VS 2028
2.2 Global Social CRM Tools Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Social CRM Tools Players in Global Market
3.2 Top Global Social CRM Tools Companies Ranked by Revenue
3.3 Global Social CRM Tools Revenue by Companies
3.4 Top 3 and Top 5 Social CRM Tools Companies in Global Market, by Revenue in 2021
3.5 Global Companies Social CRM Tools Product Type
3.6 Tier 1, Tier 2 and Tier 3 Social CRM Tools Players in Global Market
3.6.1 List of Global Tier 1 Social CRM Tools Companies
3.6.2 List of Global Tier 2 and Tier 3 Social CRM Tools Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Social CRM Tools Market Size Markets, 2021 & 2028
4.1.2 Monthly Subscription
4.1.3 Annual Subscription
4.1.4 One-time License
4.2 By Type - Global Social CRM Tools Revenue & Forecasts
4.2.1 By Type - Global Social CRM Tools Revenue, 2017-2022
4.2.2 By Type - Global Social CRM Tools Revenue, 2023-2028
4.2.3 By Type - Global Social CRM Tools Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Social CRM Tools Market Size, 2021 & 2028
5.1.2 SME (Small and Medium Enterprises)
5.1.3 Large Enterprise
5.2 By Application - Global Social CRM Tools Revenue & Forecasts
5.2.1 By Application - Global Social CRM Tools Revenue, 2017-2022
5.2.2 By Application - Global Social CRM Tools Revenue, 2023-2028
5.2.3 By Application - Global Social CRM Tools Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Social CRM Tools Market Size, 2021 & 2028
6.2 By Region - Global Social CRM Tools Revenue & Forecasts
6.2.1 By Region - Global Social CRM Tools Revenue, 2017-2022
6.2.2 By Region - Global Social CRM Tools Revenue, 2023-2028
6.2.3 By Region - Global Social CRM Tools Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Social CRM Tools Revenue, 2017-2028
6.3.2 US Social CRM Tools Market Size, 2017-2028
6.3.3 Canada Social CRM Tools Market Size, 2017-2028
6.3.4 Mexico Social CRM Tools Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Social CRM Tools Revenue, 2017-2028
6.4.2 Germany Social CRM Tools Market Size, 2017-2028
6.4.3 France Social CRM Tools Market Size, 2017-2028
6.4.4 U.K. Social CRM Tools Market Size, 2017-2028
6.4.5 Italy Social CRM Tools Market Size, 2017-2028
6.4.6 Russia Social CRM Tools Market Size, 2017-2028
6.4.7 Nordic Countries Social CRM Tools Market Size, 2017-2028
6.4.8 Benelux Social CRM Tools Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Social CRM Tools Revenue, 2017-2028
6.5.2 China Social CRM Tools Market Size, 2017-2028
6.5.3 Japan Social CRM Tools Market Size, 2017-2028
6.5.4 South Korea Social CRM Tools Market Size, 2017-2028
6.5.5 Southeast Asia Social CRM Tools Market Size, 2017-2028
6.5.6 India Social CRM Tools Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Social CRM Tools Revenue, 2017-2028
6.6.2 Brazil Social CRM Tools Market Size, 2017-2028
6.6.3 Argentina Social CRM Tools Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Social CRM Tools Revenue, 2017-2028
6.7.2 Turkey Social CRM Tools Market Size, 2017-2028
6.7.3 Israel Social CRM Tools Market Size, 2017-2028
6.7.4 Saudi Arabia Social CRM Tools Market Size, 2017-2028
6.7.5 UAE Social CRM Tools Market Size, 2017-2028
7 Players Profiles
7.1 Mitchell 1
7.1.1 Mitchell 1 Corporate Summary
7.1.2 Mitchell 1 Business Overview
7.1.3 Mitchell 1 Social CRM Tools Major Product Offerings
7.1.4 Mitchell 1 Social CRM Tools Revenue in Global Market (2017-2022)
7.1.5 Mitchell 1 Key News
7.2 Continuon
7.2.1 Continuon Corporate Summary
7.2.2 Continuon Business Overview
7.2.3 Continuon Social CRM Tools Major Product Offerings
7.2.4 Continuon Social CRM Tools Revenue in Global Market (2017-2022)
7.2.5 Continuon Key News
7.3 Acidaes Solutions
7.3.1 Acidaes Solutions Corporate Summary
7.3.2 Acidaes Solutions Business Overview
7.3.3 Acidaes Solutions Social CRM Tools Major Product Offerings
7.3.4 Acidaes Solutions Social CRM Tools Revenue in Global Market (2017-2022)
7.3.5 Acidaes Solutions Key News
7.4 Oracle
7.4.1 Oracle Corporate Summary
7.4.2 Oracle Business Overview
7.4.3 Oracle Social CRM Tools Major Product Offerings
7.4.4 Oracle Social CRM Tools Revenue in Global Market (2017-2022)
7.4.5 Oracle Key News
7.5 Locobuzz Solutions
7.5.1 Locobuzz Solutions Corporate Summary
7.5.2 Locobuzz Solutions Business Overview
7.5.3 Locobuzz Solutions Social CRM Tools Major Product Offerings
7.5.4 Locobuzz Solutions Social CRM Tools Revenue in Global Market (2017-2022)
7.5.5 Locobuzz Solutions Key News
7.6 Sendible
7.6.1 Sendible Corporate Summary
7.6.2 Sendible Business Overview
7.6.3 Sendible Social CRM Tools Major Product Offerings
7.6.4 Sendible Social CRM Tools Revenue in Global Market (2017-2022)
7.6.5 Sendible Key News
7.7 Napoleon
7.7.1 Napoleon Corporate Summary
7.7.2 Napoleon Business Overview
7.7.3 Napoleon Social CRM Tools Major Product Offerings
7.7.4 Napoleon Social CRM Tools Revenue in Global Market (2017-2022)
7.7.5 Napoleon Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Social CRM Tools Market Opportunities & Trends in Global Market
Table 2. Social CRM Tools Market Drivers in Global Market
Table 3. Social CRM Tools Market Restraints in Global Market
Table 4. Key Players of Social CRM Tools in Global Market
Table 5. Top Social CRM Tools Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Social CRM Tools Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Social CRM Tools Revenue Share by Companies, 2017-2022
Table 8. Global Companies Social CRM Tools Product Type
Table 9. List of Global Tier 1 Social CRM Tools Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Social CRM Tools Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Social CRM Tools Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Social CRM Tools Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Social CRM Tools Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Social CRM Tools Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Social CRM Tools Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Social CRM Tools Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Social CRM Tools Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Social CRM Tools Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Social CRM Tools Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Social CRM Tools Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Social CRM Tools Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Social CRM Tools Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Social CRM Tools Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Social CRM Tools Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Social CRM Tools Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Social CRM Tools Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Social CRM Tools Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Social CRM Tools Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Social CRM Tools Revenue, (US$, Mn), 2023-2028
Table 30. Mitchell 1 Corporate Summary
Table 31. Mitchell 1 Social CRM Tools Product Offerings
Table 32. Mitchell 1 Social CRM Tools Revenue (US$, Mn), (2017-2022)
Table 33. Continuon Corporate Summary
Table 34. Continuon Social CRM Tools Product Offerings
Table 35. Continuon Social CRM Tools Revenue (US$, Mn), (2017-2022)
Table 36. Acidaes Solutions Corporate Summary
Table 37. Acidaes Solutions Social CRM Tools Product Offerings
Table 38. Acidaes Solutions Social CRM Tools Revenue (US$, Mn), (2017-2022)
Table 39. Oracle Corporate Summary
Table 40. Oracle Social CRM Tools Product Offerings
Table 41. Oracle Social CRM Tools Revenue (US$, Mn), (2017-2022)
Table 42. Locobuzz Solutions Corporate Summary
Table 43. Locobuzz Solutions Social CRM Tools Product Offerings
Table 44. Locobuzz Solutions Social CRM Tools Revenue (US$, Mn), (2017-2022)
Table 45. Sendible Corporate Summary
Table 46. Sendible Social CRM Tools Product Offerings
Table 47. Sendible Social CRM Tools Revenue (US$, Mn), (2017-2022)
Table 48. Napoleon Corporate Summary
Table 49. Napoleon Social CRM Tools Product Offerings
Table 50. Napoleon Social CRM Tools Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Social CRM Tools Segment by Type in 2021
Figure 2. Social CRM Tools Segment by Application in 2021
Figure 3. Global Social CRM Tools Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Social CRM Tools Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Social CRM Tools Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Social CRM Tools Revenue in 2021
Figure 8. By Type - Global Social CRM Tools Revenue Market Share, 2017-2028
Figure 9. By Application - Global Social CRM Tools Revenue Market Share, 2017-2028
Figure 10. By Region - Global Social CRM Tools Revenue Market Share, 2017-2028
Figure 11. By Country - North America Social CRM Tools Revenue Market Share, 2017-2028
Figure 12. US Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Social CRM Tools Revenue Market Share, 2017-2028
Figure 16. Germany Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 17. France Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Social CRM Tools Revenue Market Share, 2017-2028
Figure 24. China Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 28. India Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Social CRM Tools Revenue Market Share, 2017-2028
Figure 30. Brazil Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Social CRM Tools Revenue Market Share, 2017-2028
Figure 33. Turkey Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Social CRM Tools Revenue, (US$, Mn), 2017-2028
Figure 37. Mitchell 1 Social CRM Tools Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Continuon Social CRM Tools Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Acidaes Solutions Social CRM Tools Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Oracle Social CRM Tools Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Locobuzz Solutions Social CRM Tools Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Sendible Social CRM Tools Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Napoleon Social CRM Tools Revenue Year Over Year Growth (US$, Mn) & (2017-2022)