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Live Chat Software Market - Global Outlook and Forecast 2022-2028

Live Chat Software Market - Global Outlook and Forecast 2022-2028

  • Category:ICT & Media
  • Published on : 13 July 2022
  • Pages :61
  • Formats:
  • Report Code:SMR-7203900
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Live Chat Software Market Size, Share 2022


Live chat is a real-time communication between two users via computer.

This report contains market size and forecasts of Live Chat Software in Global, including the following market information:

  • Global Live Chat Software Market Revenue, 2017-2022, 2023-2028, ($ millions)

  • Global top five companies in 2021 (%)

The global Live Chat Software market was valued at 590.5 million in 2021 and is projected to reach US$ 872.8 million by 2028, at a CAGR of 5.7% during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Customer Service Live Chat Systems Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Live Chat Software include LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom and JivoSite and etc. In 2021, the global top five players have a share approximately % in terms of revenue.

We surveyed the Live Chat Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Live Chat Software Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Live Chat Software Market Segment Percentages, by Type, 2021 (%)

  • Customer Service Live Chat Systems

  • Informational Service Live Chat Systems Market

Global Live Chat Software Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Live Chat Software Market Segment Percentages, by Application, 2021 (%)

  • Retail And E-Commerce

  • Travel And Hospitality

  • IT And Consulting

  • Telecommunication

  • Pharmaceutical

Global Live Chat Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Live Chat Software Market Segment Percentages, By Region and Country, 2021 (%)

  • North America

  • US

  • Canada

  • Mexico

  • Europe

  • Germany

  • France

  • U.K.

  • Italy

  • Russia

  • Nordic Countries

  • Benelux

  • Rest of Europe

  • Asia

  • China

  • Japan

  • South Korea

  • Southeast Asia

  • India

  • Rest of Asia

  • South America

  • Brazil

  • Argentina

  • Rest of South America

  • Middle East & Africa

  • Turkey

  • Israel

  • Saudi Arabia

  • UAE

  • Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

  • Key companies Live Chat Software revenues in global market, 2017-2022 (estimated), ($ millions)

  • Key companies Live Chat Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

  • LivePerson

  • Zendesk

  • LogMeIn

  • LiveChat

  • SnapEngage

  • Comm100

  • Freshdesk

  • Intercom

  • JivoSite

  • Kayako

Report Attributes Report Details
Report Title Live Chat Software Market - Global Outlook and Forecast 2022-2028
Historical Year 2018 to 2022 (Data from 2010 can be provided as per availability)
Base Year 2021
Forecast Year 2029
Number of Pages 61 Pages
Customization Available Yes, the report can be customized as per your need.

TABLE OF CONTENTS

1 Introduction to Research & Analysis Reports
1.1 Live Chat Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Live Chat Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Live Chat Software Overall Market Size
2.1 Global Live Chat Software Market Size: 2021 VS 2028
2.2 Global Live Chat Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Live Chat Software Players in Global Market
3.2 Top Global Live Chat Software Companies Ranked by Revenue
3.3 Global Live Chat Software Revenue by Companies
3.4 Top 3 and Top 5 Live Chat Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Live Chat Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Live Chat Software Players in Global Market
3.6.1 List of Global Tier 1 Live Chat Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Live Chat Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Live Chat Software Market Size Markets, 2021 & 2028
4.1.2 Customer Service Live Chat Systems
4.1.3 Informational Service Live Chat Systems Market
4.2 By Type - Global Live Chat Software Revenue & Forecasts
4.2.1 By Type - Global Live Chat Software Revenue, 2017-2022
4.2.2 By Type - Global Live Chat Software Revenue, 2023-2028
4.2.3 By Type - Global Live Chat Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Live Chat Software Market Size, 2021 & 2028
5.1.2 Retail And E-Commerce
5.1.3 Travel And Hospitality
5.1.4 IT And Consulting
5.1.5 Telecommunication
5.1.6 Pharmaceutical
5.2 By Application - Global Live Chat Software Revenue & Forecasts
5.2.1 By Application - Global Live Chat Software Revenue, 2017-2022
5.2.2 By Application - Global Live Chat Software Revenue, 2023-2028
5.2.3 By Application - Global Live Chat Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Live Chat Software Market Size, 2021 & 2028
6.2 By Region - Global Live Chat Software Revenue & Forecasts
6.2.1 By Region - Global Live Chat Software Revenue, 2017-2022
6.2.2 By Region - Global Live Chat Software Revenue, 2023-2028
6.2.3 By Region - Global Live Chat Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Live Chat Software Revenue, 2017-2028
6.3.2 US Live Chat Software Market Size, 2017-2028
6.3.3 Canada Live Chat Software Market Size, 2017-2028
6.3.4 Mexico Live Chat Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Live Chat Software Revenue, 2017-2028
6.4.2 Germany Live Chat Software Market Size, 2017-2028
6.4.3 France Live Chat Software Market Size, 2017-2028
6.4.4 U.K. Live Chat Software Market Size, 2017-2028
6.4.5 Italy Live Chat Software Market Size, 2017-2028
6.4.6 Russia Live Chat Software Market Size, 2017-2028
6.4.7 Nordic Countries Live Chat Software Market Size, 2017-2028
6.4.8 Benelux Live Chat Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Live Chat Software Revenue, 2017-2028
6.5.2 China Live Chat Software Market Size, 2017-2028
6.5.3 Japan Live Chat Software Market Size, 2017-2028
6.5.4 South Korea Live Chat Software Market Size, 2017-2028
6.5.5 Southeast Asia Live Chat Software Market Size, 2017-2028
6.5.6 India Live Chat Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Live Chat Software Revenue, 2017-2028
6.6.2 Brazil Live Chat Software Market Size, 2017-2028
6.6.3 Argentina Live Chat Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Live Chat Software Revenue, 2017-2028
6.7.2 Turkey Live Chat Software Market Size, 2017-2028
6.7.3 Israel Live Chat Software Market Size, 2017-2028
6.7.4 Saudi Arabia Live Chat Software Market Size, 2017-2028
6.7.5 UAE Live Chat Software Market Size, 2017-2028
7 Players Profiles
7.1 LivePerson
7.1.1 LivePerson Corporate Summary
7.1.2 LivePerson Business Overview
7.1.3 LivePerson Live Chat Software Major Product Offerings
7.1.4 LivePerson Live Chat Software Revenue in Global Market (2017-2022)
7.1.5 LivePerson Key News
7.2 Zendesk
7.2.1 Zendesk Corporate Summary
7.2.2 Zendesk Business Overview
7.2.3 Zendesk Live Chat Software Major Product Offerings
7.2.4 Zendesk Live Chat Software Revenue in Global Market (2017-2022)
7.2.5 Zendesk Key News
7.3 LogMeIn
7.3.1 LogMeIn Corporate Summary
7.3.2 LogMeIn Business Overview
7.3.3 LogMeIn Live Chat Software Major Product Offerings
7.3.4 LogMeIn Live Chat Software Revenue in Global Market (2017-2022)
7.3.5 LogMeIn Key News
7.4 LiveChat
7.4.1 LiveChat Corporate Summary
7.4.2 LiveChat Business Overview
7.4.3 LiveChat Live Chat Software Major Product Offerings
7.4.4 LiveChat Live Chat Software Revenue in Global Market (2017-2022)
7.4.5 LiveChat Key News
7.5 SnapEngage
7.5.1 SnapEngage Corporate Summary
7.5.2 SnapEngage Business Overview
7.5.3 SnapEngage Live Chat Software Major Product Offerings
7.5.4 SnapEngage Live Chat Software Revenue in Global Market (2017-2022)
7.5.5 SnapEngage Key News
7.6 Comm100
7.6.1 Comm100 Corporate Summary
7.6.2 Comm100 Business Overview
7.6.3 Comm100 Live Chat Software Major Product Offerings
7.6.4 Comm100 Live Chat Software Revenue in Global Market (2017-2022)
7.6.5 Comm100 Key News
7.7 Freshdesk
7.7.1 Freshdesk Corporate Summary
7.7.2 Freshdesk Business Overview
7.7.3 Freshdesk Live Chat Software Major Product Offerings
7.7.4 Freshdesk Live Chat Software Revenue in Global Market (2017-2022)
7.7.5 Freshdesk Key News
7.8 Intercom
7.8.1 Intercom Corporate Summary
7.8.2 Intercom Business Overview
7.8.3 Intercom Live Chat Software Major Product Offerings
7.8.4 Intercom Live Chat Software Revenue in Global Market (2017-2022)
7.8.5 Intercom Key News
7.9 JivoSite
7.9.1 JivoSite Corporate Summary
7.9.2 JivoSite Business Overview
7.9.3 JivoSite Live Chat Software Major Product Offerings
7.9.4 JivoSite Live Chat Software Revenue in Global Market (2017-2022)
7.9.5 JivoSite Key News
7.10 Kayako
7.10.1 Kayako Corporate Summary
7.10.2 Kayako Business Overview
7.10.3 Kayako Live Chat Software Major Product Offerings
7.10.4 Kayako Live Chat Software Revenue in Global Market (2017-2022)
7.10.5 Kayako Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

LIST OF TABLES & FIGURES

List of Tables
Table 1. Live Chat Software Market Opportunities & Trends in Global Market
Table 2. Live Chat Software Market Drivers in Global Market
Table 3. Live Chat Software Market Restraints in Global Market
Table 4. Key Players of Live Chat Software in Global Market
Table 5. Top Live Chat Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Live Chat Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Live Chat Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Live Chat Software Product Type
Table 9. List of Global Tier 1 Live Chat Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Live Chat Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Live Chat Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Live Chat Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Live Chat Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Live Chat Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Live Chat Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Live Chat Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Live Chat Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Live Chat Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Live Chat Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Live Chat Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Live Chat Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Live Chat Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Live Chat Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Live Chat Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Live Chat Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Live Chat Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Live Chat Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Live Chat Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Live Chat Software Revenue, (US$, Mn), 2023-2028
Table 30. LivePerson Corporate Summary
Table 31. LivePerson Live Chat Software Product Offerings
Table 32. LivePerson Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 33. Zendesk Corporate Summary
Table 34. Zendesk Live Chat Software Product Offerings
Table 35. Zendesk Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 36. LogMeIn Corporate Summary
Table 37. LogMeIn Live Chat Software Product Offerings
Table 38. LogMeIn Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 39. LiveChat Corporate Summary
Table 40. LiveChat Live Chat Software Product Offerings
Table 41. LiveChat Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 42. SnapEngage Corporate Summary
Table 43. SnapEngage Live Chat Software Product Offerings
Table 44. SnapEngage Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 45. Comm100 Corporate Summary
Table 46. Comm100 Live Chat Software Product Offerings
Table 47. Comm100 Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 48. Freshdesk Corporate Summary
Table 49. Freshdesk Live Chat Software Product Offerings
Table 50. Freshdesk Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 51. Intercom Corporate Summary
Table 52. Intercom Live Chat Software Product Offerings
Table 53. Intercom Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 54. JivoSite Corporate Summary
Table 55. JivoSite Live Chat Software Product Offerings
Table 56. JivoSite Live Chat Software Revenue (US$, Mn), (2017-2022)
Table 57. Kayako Corporate Summary
Table 58. Kayako Live Chat Software Product Offerings
Table 59. Kayako Live Chat Software Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Live Chat Software Segment by Type in 2021
Figure 2. Live Chat Software Segment by Application in 2021
Figure 3. Global Live Chat Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Live Chat Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Live Chat Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Live Chat Software Revenue in 2021
Figure 8. By Type - Global Live Chat Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Live Chat Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Live Chat Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Live Chat Software Revenue Market Share, 2017-2028
Figure 12. US Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Live Chat Software Revenue Market Share, 2017-2028
Figure 16. Germany Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Live Chat Software Revenue Market Share, 2017-2028
Figure 24. China Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Live Chat Software Revenue Market Share, 2017-2028
Figure 30. Brazil Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Live Chat Software Revenue Market Share, 2017-2028
Figure 33. Turkey Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Live Chat Software Revenue, (US$, Mn), 2017-2028
Figure 37. LivePerson Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Zendesk Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. LogMeIn Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. LiveChat Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. SnapEngage Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Comm100 Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Freshdesk Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Intercom Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. JivoSite Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Kayako Live Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)

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