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CRM Customer Experience Management CEM Software Market Size, Share 2023
CRM implementation services are the more traditional type of project, in which sales, marketing, customer service and digital commerce processes are improved. A CRM implementation service (hereafter referred to as CRM) strategizes, designs, integrates and deploys software with minimal integration or extensions within any of the four CRM domains: Sales ? Solutions that support field sales, telesales, retail sales, Web sales and technology-enabled buying, Marketing ? Solutions that support customer segmentation, marketing analysis, campaign management, marketing process automation and other marketing functions, Customer service and support ? Solutions that support customer service and support processes, including consulting, technology implementation and solution deployment, but excluding the outsourcing of call centers and customer service centers, Digital commerce ? Solutions that support e-commerce storefronts, product catalogs, personalization, mobile commerce and social commerce.
This report aims to provide a comprehensive presentation of the global market for CRM and Customer Experience Management (CEM) Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding CRM and Customer Experience Management (CEM) Software. This report contains market size and forecasts of CRM and Customer Experience Management (CEM) Software in global, including the following market information:
Global CRM and Customer Experience Management (CEM) Software Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global CRM and Customer Experience Management (CEM) Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud-Based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of CRM and Customer Experience Management (CEM) Software include Accenture, BearingPoint, Capgemini, Cognizant, Deloitte, EY, HCL Technologies, IBM iX and Infosys, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We has surveyed the CRM and Customer Experience Management (CEM) Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global CRM and Customer Experience Management (CEM) Software Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global CRM and Customer Experience Management (CEM) Software Market Segment Percentages, by Type, 2022 (%)
Cloud-Based
On-Premises
Global CRM and Customer Experience Management (CEM) Software Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global CRM and Customer Experience Management (CEM) Software Market Segment Percentages, by Application, 2022 (%)
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)
Global CRM and Customer Experience Management (CEM) Software Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global CRM and Customer Experience Management (CEM) Software Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies CRM and Customer Experience Management (CEM) Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies CRM and Customer Experience Management (CEM) Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Accenture
BearingPoint
Capgemini
Cognizant
Deloitte
EY
HCL Technologies
IBM iX
Infosys
NTT DATA
Publicis.Sapient
PwC
Salesforce Success Cloud
Tata Consultancy Services
Tech Mahindra
Virtusa
Wipro
Outline of Major Chapters:
Chapter 1: Introduces the definition of CRM and Customer Experience Management (CEM) Software, market overview.
Chapter 2: Global CRM and Customer Experience Management (CEM) Software market size in revenue.
Chapter 3: Detailed analysis of CRM and Customer Experience Management (CEM) Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of CRM and Customer Experience Management (CEM) Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
| Report Attributes |
Report Details |
| Report Title |
CRM and Customer Experience Management (CEM) Software Market, Global Outlook and Forecast 2023-2030 |
| Historical Year |
2018 to 2022 (Data from 2010 can be provided as per availability) |
| Base Year |
2022 |
| Forecast Year |
2030 |
| Number of Pages |
106 Pages |
| Customization Available |
Yes, the report can be customized as per your need. |
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 CRM and Customer Experience Management (CEM) Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global CRM and Customer Experience Management (CEM) Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global CRM and Customer Experience Management (CEM) Software Overall Market Size
2.1 Global CRM and Customer Experience Management (CEM) Software Market Size: 2022 VS 2030
2.2 Global CRM and Customer Experience Management (CEM) Software Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top CRM and Customer Experience Management (CEM) Software Players in Global Market
3.2 Top Global CRM and Customer Experience Management (CEM) Software Companies Ranked by Revenue
3.3 Global CRM and Customer Experience Management (CEM) Software Revenue by Companies
3.4 Top 3 and Top 5 CRM and Customer Experience Management (CEM) Software Companies in Global Market, by Revenue in 2022
3.5 Global Companies CRM and Customer Experience Management (CEM) Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 CRM and Customer Experience Management (CEM) Software Players in Global Market
3.6.1 List of Global Tier 1 CRM and Customer Experience Management (CEM) Software Companies
3.6.2 List of Global Tier 2 and Tier 3 CRM and Customer Experience Management (CEM) Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global CRM and Customer Experience Management (CEM) Software Market Size Markets, 2022 & 2030
4.1.2 Cloud-Based
4.1.3 On-Premises
4.2 By Type - Global CRM and Customer Experience Management (CEM) Software Revenue & Forecasts
4.2.1 By Type - Global CRM and Customer Experience Management (CEM) Software Revenue, 2018-2023
4.2.2 By Type - Global CRM and Customer Experience Management (CEM) Software Revenue, 2024-2030
4.2.3 By Type - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global CRM and Customer Experience Management (CEM) Software Market Size, 2022 & 2030
5.1.2 Large Enterprises(1000+ Users)
5.1.3 Medium-Sized Enterprise(499-1000 Users)
5.1.4 Small Enterprises(1-499 Users)
5.2 By Application - Global CRM and Customer Experience Management (CEM) Software Revenue & Forecasts
5.2.1 By Application - Global CRM and Customer Experience Management (CEM) Software Revenue, 2018-2023
5.2.2 By Application - Global CRM and Customer Experience Management (CEM) Software Revenue, 2024-2030
5.2.3 By Application - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global CRM and Customer Experience Management (CEM) Software Market Size, 2022 & 2030
6.2 By Region - Global CRM and Customer Experience Management (CEM) Software Revenue & Forecasts
6.2.1 By Region - Global CRM and Customer Experience Management (CEM) Software Revenue, 2018-2023
6.2.2 By Region - Global CRM and Customer Experience Management (CEM) Software Revenue, 2024-2030
6.2.3 By Region - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America CRM and Customer Experience Management (CEM) Software Revenue, 2018-2030
6.3.2 US CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.3.3 Canada CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.3.4 Mexico CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe CRM and Customer Experience Management (CEM) Software Revenue, 2018-2030
6.4.2 Germany CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.4.3 France CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.4.4 U.K. CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.4.5 Italy CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.4.6 Russia CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.4.7 Nordic Countries CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.4.8 Benelux CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia CRM and Customer Experience Management (CEM) Software Revenue, 2018-2030
6.5.2 China CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.5.3 Japan CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.5.4 South Korea CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.5.5 Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.5.6 India CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America CRM and Customer Experience Management (CEM) Software Revenue, 2018-2030
6.6.2 Brazil CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.6.3 Argentina CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa CRM and Customer Experience Management (CEM) Software Revenue, 2018-2030
6.7.2 Turkey CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.7.3 Israel CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.7.4 Saudi Arabia CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
6.7.5 UAE CRM and Customer Experience Management (CEM) Software Market Size, 2018-2030
7 CRM and Customer Experience Management (CEM) Software Companies Profiles
7.1 Accenture
7.1.1 Accenture Company Summary
7.1.2 Accenture Business Overview
7.1.3 Accenture CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.1.4 Accenture CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.1.5 Accenture Key News & Latest Developments
7.2 BearingPoint
7.2.1 BearingPoint Company Summary
7.2.2 BearingPoint Business Overview
7.2.3 BearingPoint CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.2.4 BearingPoint CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.2.5 BearingPoint Key News & Latest Developments
7.3 Capgemini
7.3.1 Capgemini Company Summary
7.3.2 Capgemini Business Overview
7.3.3 Capgemini CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.3.4 Capgemini CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.3.5 Capgemini Key News & Latest Developments
7.4 Cognizant
7.4.1 Cognizant Company Summary
7.4.2 Cognizant Business Overview
7.4.3 Cognizant CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.4.4 Cognizant CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.4.5 Cognizant Key News & Latest Developments
7.5 Deloitte
7.5.1 Deloitte Company Summary
7.5.2 Deloitte Business Overview
7.5.3 Deloitte CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.5.4 Deloitte CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.5.5 Deloitte Key News & Latest Developments
7.6 EY
7.6.1 EY Company Summary
7.6.2 EY Business Overview
7.6.3 EY CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.6.4 EY CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.6.5 EY Key News & Latest Developments
7.7 HCL Technologies
7.7.1 HCL Technologies Company Summary
7.7.2 HCL Technologies Business Overview
7.7.3 HCL Technologies CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.7.4 HCL Technologies CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.7.5 HCL Technologies Key News & Latest Developments
7.8 IBM iX
7.8.1 IBM iX Company Summary
7.8.2 IBM iX Business Overview
7.8.3 IBM iX CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.8.4 IBM iX CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.8.5 IBM iX Key News & Latest Developments
7.9 Infosys
7.9.1 Infosys Company Summary
7.9.2 Infosys Business Overview
7.9.3 Infosys CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.9.4 Infosys CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.9.5 Infosys Key News & Latest Developments
7.10 NTT DATA
7.10.1 NTT DATA Company Summary
7.10.2 NTT DATA Business Overview
7.10.3 NTT DATA CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.10.4 NTT DATA CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.10.5 NTT DATA Key News & Latest Developments
7.11 Publicis.Sapient
7.11.1 Publicis.Sapient Company Summary
7.11.2 Publicis.Sapient Business Overview
7.11.3 Publicis.Sapient CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.11.4 Publicis.Sapient CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.11.5 Publicis.Sapient Key News & Latest Developments
7.12 PwC
7.12.1 PwC Company Summary
7.12.2 PwC Business Overview
7.12.3 PwC CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.12.4 PwC CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.12.5 PwC Key News & Latest Developments
7.13 Salesforce Success Cloud
7.13.1 Salesforce Success Cloud Company Summary
7.13.2 Salesforce Success Cloud Business Overview
7.13.3 Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.13.4 Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.13.5 Salesforce Success Cloud Key News & Latest Developments
7.14 Tata Consultancy Services
7.14.1 Tata Consultancy Services Company Summary
7.14.2 Tata Consultancy Services Business Overview
7.14.3 Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.14.4 Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.14.5 Tata Consultancy Services Key News & Latest Developments
7.15 Tech Mahindra
7.15.1 Tech Mahindra Company Summary
7.15.2 Tech Mahindra Business Overview
7.15.3 Tech Mahindra CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.15.4 Tech Mahindra CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.15.5 Tech Mahindra Key News & Latest Developments
7.16 Virtusa
7.16.1 Virtusa Company Summary
7.16.2 Virtusa Business Overview
7.16.3 Virtusa CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.16.4 Virtusa CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.16.5 Virtusa Key News & Latest Developments
7.17 Wipro
7.17.1 Wipro Company Summary
7.17.2 Wipro Business Overview
7.17.3 Wipro CRM and Customer Experience Management (CEM) Software Major Product Offerings
7.17.4 Wipro CRM and Customer Experience Management (CEM) Software Revenue in Global Market (2018-2023)
7.17.5 Wipro Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. CRM and Customer Experience Management (CEM) Software Market Opportunities & Trends in Global Market
Table 2. CRM and Customer Experience Management (CEM) Software Market Drivers in Global Market
Table 3. CRM and Customer Experience Management (CEM) Software Market Restraints in Global Market
Table 4. Key Players of CRM and Customer Experience Management (CEM) Software in Global Market
Table 5. Top CRM and Customer Experience Management (CEM) Software Players in Global Market, Ranking by Revenue (2022)
Table 6. Global CRM and Customer Experience Management (CEM) Software Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global CRM and Customer Experience Management (CEM) Software Revenue Share by Companies, 2018-2023
Table 8. Global Companies CRM and Customer Experience Management (CEM) Software Product Type
Table 9. List of Global Tier 1 CRM and Customer Experience Management (CEM) Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 CRM and Customer Experience Management (CEM) Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - CRM and Customer Experience Management (CEM) Software Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - CRM and Customer Experience Management (CEM) Software Revenue in Global (US$, Mn), 2024-2030
Table 14. By Application ? Global CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - CRM and Customer Experience Management (CEM) Software Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - CRM and Customer Experience Management (CEM) Software Revenue in Global (US$, Mn), 2024-2030
Table 17. By Region ? Global CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn), 2024-2030
Table 20. By Country - North America CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2024-2030
Table 22. By Country - Europe CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2024-2030
Table 24. By Region - Asia CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2024-2030
Table 26. By Country - South America CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2024-2030
Table 28. By Country - Middle East & Africa CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2024-2030
Table 30. Accenture Company Summary
Table 31. Accenture CRM and Customer Experience Management (CEM) Software Product Offerings
Table 32. Accenture CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 33. Accenture Key News & Latest Developments
Table 34. BearingPoint Company Summary
Table 35. BearingPoint CRM and Customer Experience Management (CEM) Software Product Offerings
Table 36. BearingPoint CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 37. BearingPoint Key News & Latest Developments
Table 38. Capgemini Company Summary
Table 39. Capgemini CRM and Customer Experience Management (CEM) Software Product Offerings
Table 40. Capgemini CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 41. Capgemini Key News & Latest Developments
Table 42. Cognizant Company Summary
Table 43. Cognizant CRM and Customer Experience Management (CEM) Software Product Offerings
Table 44. Cognizant CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 45. Cognizant Key News & Latest Developments
Table 46. Deloitte Company Summary
Table 47. Deloitte CRM and Customer Experience Management (CEM) Software Product Offerings
Table 48. Deloitte CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 49. Deloitte Key News & Latest Developments
Table 50. EY Company Summary
Table 51. EY CRM and Customer Experience Management (CEM) Software Product Offerings
Table 52. EY CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 53. EY Key News & Latest Developments
Table 54. HCL Technologies Company Summary
Table 55. HCL Technologies CRM and Customer Experience Management (CEM) Software Product Offerings
Table 56. HCL Technologies CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 57. HCL Technologies Key News & Latest Developments
Table 58. IBM iX Company Summary
Table 59. IBM iX CRM and Customer Experience Management (CEM) Software Product Offerings
Table 60. IBM iX CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 61. IBM iX Key News & Latest Developments
Table 62. Infosys Company Summary
Table 63. Infosys CRM and Customer Experience Management (CEM) Software Product Offerings
Table 64. Infosys CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 65. Infosys Key News & Latest Developments
Table 66. NTT DATA Company Summary
Table 67. NTT DATA CRM and Customer Experience Management (CEM) Software Product Offerings
Table 68. NTT DATA CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 69. NTT DATA Key News & Latest Developments
Table 70. Publicis.Sapient Company Summary
Table 71. Publicis.Sapient CRM and Customer Experience Management (CEM) Software Product Offerings
Table 72. Publicis.Sapient CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 73. Publicis.Sapient Key News & Latest Developments
Table 74. PwC Company Summary
Table 75. PwC CRM and Customer Experience Management (CEM) Software Product Offerings
Table 76. PwC CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 77. PwC Key News & Latest Developments
Table 78. Salesforce Success Cloud Company Summary
Table 79. Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Product Offerings
Table 80. Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 81. Salesforce Success Cloud Key News & Latest Developments
Table 82. Tata Consultancy Services Company Summary
Table 83. Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Product Offerings
Table 84. Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 85. Tata Consultancy Services Key News & Latest Developments
Table 86. Tech Mahindra Company Summary
Table 87. Tech Mahindra CRM and Customer Experience Management (CEM) Software Product Offerings
Table 88. Tech Mahindra CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 89. Tech Mahindra Key News & Latest Developments
Table 90. Virtusa Company Summary
Table 91. Virtusa CRM and Customer Experience Management (CEM) Software Product Offerings
Table 92. Virtusa CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 93. Virtusa Key News & Latest Developments
Table 94. Wipro Company Summary
Table 95. Wipro CRM and Customer Experience Management (CEM) Software Product Offerings
Table 96. Wipro CRM and Customer Experience Management (CEM) Software Revenue (US$, Mn) & (2018-2023)
Table 97. Wipro Key News & Latest Developments
List of Figures
Figure 1. CRM and Customer Experience Management (CEM) Software Segment by Type in 2022
Figure 2. CRM and Customer Experience Management (CEM) Software Segment by Application in 2022
Figure 3. Global CRM and Customer Experience Management (CEM) Software Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global CRM and Customer Experience Management (CEM) Software Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global CRM and Customer Experience Management (CEM) Software Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by CRM and Customer Experience Management (CEM) Software Revenue in 2022
Figure 8. By Type - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 9. By Application - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 10. By Type - Global CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2022 & 2030
Figure 11. By Type - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 12. By Application - Global CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2022 & 2030
Figure 13. By Application - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 14. By Region - Global CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 15. By Country - North America CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 16. US CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 17. Canada CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 18. Mexico CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 19. By Country - Europe CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 20. Germany CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 21. France CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 22. U.K. CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 23. Italy CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 24. Russia CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 25. Nordic Countries CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 26. Benelux CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 27. By Region - Asia CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 28. China CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 29. Japan CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 30. South Korea CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 31. Southeast Asia CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 32. India CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 33. By Country - South America CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 34. Brazil CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 35. Argentina CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 36. By Country - Middle East & Africa CRM and Customer Experience Management (CEM) Software Revenue Market Share, 2018-2030
Figure 37. Turkey CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 38. Israel CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 39. Saudi Arabia CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 40. UAE CRM and Customer Experience Management (CEM) Software Revenue, (US$, Mn), 2018-2030
Figure 41. Accenture CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. BearingPoint CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Capgemini CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Cognizant CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Deloitte CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. EY CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. HCL Technologies CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. IBM iX CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Infosys CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. NTT DATA CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Publicis.Sapient CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. PwC CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. Tech Mahindra CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 56. Virtusa CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 57. Wipro CRM and Customer Experience Management (CEM) Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
