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Complaint Management Software Market, Global Outlook and Forecast 2022-2028

Complaint Management Software Market, Global Outlook and Forecast 2022-2028

  • Category:ICT & Media
  • Published on : 06 July 2022
  • Pages :67
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  • Report Code:SMR-7186838
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Complaint Management Software Market Size, Share 2022


This report contains market size and forecasts of Complaint Management Software in Global, including the following market information:

  • Global Complaint Management Software Market Revenue, 2017-2022, 2023-2028, ($ millions)

  • Global top five companies in 2021 (%)

The global Complaint Management Software market was valued at 1850.2 million in 2021 and is projected to reach US$ 2805.1 million by 2028, at a CAGR of 6.1% during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Cloud Based Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Complaint Management Software include Zendesk, Zoho Desk, Freshdesk, Instabug, Preferred Patron Loyalty, i-Sight, NABD System, Marker.io and Katabat, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

We has surveyed the Complaint Management Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Complaint Management Software Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Complaint Management Software Market Segment Percentages, by Type, 2021 (%)

  • Cloud Based

  • Web Based

Global Complaint Management Software Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Complaint Management Software Market Segment Percentages, by Application, 2021 (%)

  • Large Enterprises

  • SMEs

Global Complaint Management Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Complaint Management Software Market Segment Percentages, By Region and Country, 2021 (%)

  • North America

  • US

  • Canada

  • Mexico

  • Europe

  • Germany

  • France

  • U.K.

  • Italy

  • Russia

  • Nordic Countries

  • Benelux

  • Rest of Europe

  • Asia

  • China

  • Japan

  • South Korea

  • Southeast Asia

  • India

  • Rest of Asia

  • South America

  • Brazil

  • Argentina

  • Rest of South America

  • Middle East & Africa

  • Turkey

  • Israel

  • Saudi Arabia

  • UAE

  • Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

  • Key companies Complaint Management Software revenues in global market, 2017-2022 (estimated), ($ millions)

  • Key companies Complaint Management Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

  • Zendesk

  • Zoho Desk

  • Freshdesk

  • Instabug

  • Preferred Patron Loyalty

  • i-Sight

  • NABD System

  • Marker.io

  • Katabat

  • eCasework

  • Complaints Pro

  • Intelex

  • Quantivate

  • RingCentral Engage

Report Attributes Report Details
Report Title Complaint Management Software Market, Global Outlook and Forecast 2022-2028
Historical Year 2018 to 2022 (Data from 2010 can be provided as per availability)
Base Year 2021
Forecast Year 2029
Number of Pages 67 Pages
Customization Available Yes, the report can be customized as per your need.

TABLE OF CONTENTS

1 Introduction to Research & Analysis Reports
1.1 Complaint Management Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Complaint Management Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Complaint Management Software Overall Market Size
2.1 Global Complaint Management Software Market Size: 2021 VS 2028
2.2 Global Complaint Management Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Complaint Management Software Players in Global Market
3.2 Top Global Complaint Management Software Companies Ranked by Revenue
3.3 Global Complaint Management Software Revenue by Companies
3.4 Top 3 and Top 5 Complaint Management Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Complaint Management Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Complaint Management Software Players in Global Market
3.6.1 List of Global Tier 1 Complaint Management Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Complaint Management Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Complaint Management Software Market Size Markets, 2021 & 2028
4.1.2 Cloud Based
4.1.3 Web Based
4.2 By Type - Global Complaint Management Software Revenue & Forecasts
4.2.1 By Type - Global Complaint Management Software Revenue, 2017-2022
4.2.2 By Type - Global Complaint Management Software Revenue, 2023-2028
4.2.3 By Type - Global Complaint Management Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Complaint Management Software Market Size, 2021 & 2028
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Complaint Management Software Revenue & Forecasts
5.2.1 By Application - Global Complaint Management Software Revenue, 2017-2022
5.2.2 By Application - Global Complaint Management Software Revenue, 2023-2028
5.2.3 By Application - Global Complaint Management Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Complaint Management Software Market Size, 2021 & 2028
6.2 By Region - Global Complaint Management Software Revenue & Forecasts
6.2.1 By Region - Global Complaint Management Software Revenue, 2017-2022
6.2.2 By Region - Global Complaint Management Software Revenue, 2023-2028
6.2.3 By Region - Global Complaint Management Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Complaint Management Software Revenue, 2017-2028
6.3.2 US Complaint Management Software Market Size, 2017-2028
6.3.3 Canada Complaint Management Software Market Size, 2017-2028
6.3.4 Mexico Complaint Management Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Complaint Management Software Revenue, 2017-2028
6.4.2 Germany Complaint Management Software Market Size, 2017-2028
6.4.3 France Complaint Management Software Market Size, 2017-2028
6.4.4 U.K. Complaint Management Software Market Size, 2017-2028
6.4.5 Italy Complaint Management Software Market Size, 2017-2028
6.4.6 Russia Complaint Management Software Market Size, 2017-2028
6.4.7 Nordic Countries Complaint Management Software Market Size, 2017-2028
6.4.8 Benelux Complaint Management Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Complaint Management Software Revenue, 2017-2028
6.5.2 China Complaint Management Software Market Size, 2017-2028
6.5.3 Japan Complaint Management Software Market Size, 2017-2028
6.5.4 South Korea Complaint Management Software Market Size, 2017-2028
6.5.5 Southeast Asia Complaint Management Software Market Size, 2017-2028
6.5.6 India Complaint Management Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Complaint Management Software Revenue, 2017-2028
6.6.2 Brazil Complaint Management Software Market Size, 2017-2028
6.6.3 Argentina Complaint Management Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Complaint Management Software Revenue, 2017-2028
6.7.2 Turkey Complaint Management Software Market Size, 2017-2028
6.7.3 Israel Complaint Management Software Market Size, 2017-2028
6.7.4 Saudi Arabia Complaint Management Software Market Size, 2017-2028
6.7.5 UAE Complaint Management Software Market Size, 2017-2028
7 Players Profiles
7.1 Zendesk
7.1.1 Zendesk Corporate Summary
7.1.2 Zendesk Business Overview
7.1.3 Zendesk Complaint Management Software Major Product Offerings
7.1.4 Zendesk Complaint Management Software Revenue in Global Market (2017-2022)
7.1.5 Zendesk Key News
7.2 Zoho Desk
7.2.1 Zoho Desk Corporate Summary
7.2.2 Zoho Desk Business Overview
7.2.3 Zoho Desk Complaint Management Software Major Product Offerings
7.2.4 Zoho Desk Complaint Management Software Revenue in Global Market (2017-2022)
7.2.5 Zoho Desk Key News
7.3 Freshdesk
7.3.1 Freshdesk Corporate Summary
7.3.2 Freshdesk Business Overview
7.3.3 Freshdesk Complaint Management Software Major Product Offerings
7.3.4 Freshdesk Complaint Management Software Revenue in Global Market (2017-2022)
7.3.5 Freshdesk Key News
7.4 Instabug
7.4.1 Instabug Corporate Summary
7.4.2 Instabug Business Overview
7.4.3 Instabug Complaint Management Software Major Product Offerings
7.4.4 Instabug Complaint Management Software Revenue in Global Market (2017-2022)
7.4.5 Instabug Key News
7.5 Preferred Patron Loyalty
7.5.1 Preferred Patron Loyalty Corporate Summary
7.5.2 Preferred Patron Loyalty Business Overview
7.5.3 Preferred Patron Loyalty Complaint Management Software Major Product Offerings
7.5.4 Preferred Patron Loyalty Complaint Management Software Revenue in Global Market (2017-2022)
7.5.5 Preferred Patron Loyalty Key News
7.6 i-Sight
7.6.1 i-Sight Corporate Summary
7.6.2 i-Sight Business Overview
7.6.3 i-Sight Complaint Management Software Major Product Offerings
7.6.4 i-Sight Complaint Management Software Revenue in Global Market (2017-2022)
7.6.5 i-Sight Key News
7.7 NABD System
7.7.1 NABD System Corporate Summary
7.7.2 NABD System Business Overview
7.7.3 NABD System Complaint Management Software Major Product Offerings
7.7.4 NABD System Complaint Management Software Revenue in Global Market (2017-2022)
7.7.5 NABD System Key News
7.8 Marker.io
7.8.1 Marker.io Corporate Summary
7.8.2 Marker.io Business Overview
7.8.3 Marker.io Complaint Management Software Major Product Offerings
7.8.4 Marker.io Complaint Management Software Revenue in Global Market (2017-2022)
7.8.5 Marker.io Key News
7.9 Katabat
7.9.1 Katabat Corporate Summary
7.9.2 Katabat Business Overview
7.9.3 Katabat Complaint Management Software Major Product Offerings
7.9.4 Katabat Complaint Management Software Revenue in Global Market (2017-2022)
7.9.5 Katabat Key News
7.10 eCasework
7.10.1 eCasework Corporate Summary
7.10.2 eCasework Business Overview
7.10.3 eCasework Complaint Management Software Major Product Offerings
7.10.4 eCasework Complaint Management Software Revenue in Global Market (2017-2022)
7.10.5 eCasework Key News
7.11 Complaints Pro
7.11.1 Complaints Pro Corporate Summary
7.11.2 Complaints Pro Business Overview
7.11.3 Complaints Pro Complaint Management Software Major Product Offerings
7.11.4 Complaints Pro Complaint Management Software Revenue in Global Market (2017-2022)
7.11.5 Complaints Pro Key News
7.12 Intelex
7.12.1 Intelex Corporate Summary
7.12.2 Intelex Business Overview
7.12.3 Intelex Complaint Management Software Major Product Offerings
7.12.4 Intelex Complaint Management Software Revenue in Global Market (2017-2022)
7.12.5 Intelex Key News
7.13 Quantivate
7.13.1 Quantivate Corporate Summary
7.13.2 Quantivate Business Overview
7.13.3 Quantivate Complaint Management Software Major Product Offerings
7.13.4 Quantivate Complaint Management Software Revenue in Global Market (2017-2022)
7.13.5 Quantivate Key News
7.14 RingCentral Engage
7.14.1 RingCentral Engage Corporate Summary
7.14.2 RingCentral Engage Business Overview
7.14.3 RingCentral Engage Complaint Management Software Major Product Offerings
7.14.4 RingCentral Engage Complaint Management Software Revenue in Global Market (2017-2022)
7.14.5 RingCentral Engage Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

LIST OF TABLES & FIGURES

List of Tables
Table 1. Complaint Management Software Market Opportunities & Trends in Global Market
Table 2. Complaint Management Software Market Drivers in Global Market
Table 3. Complaint Management Software Market Restraints in Global Market
Table 4. Key Players of Complaint Management Software in Global Market
Table 5. Top Complaint Management Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Complaint Management Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Complaint Management Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Complaint Management Software Product Type
Table 9. List of Global Tier 1 Complaint Management Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Complaint Management Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Complaint Management Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Complaint Management Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Complaint Management Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Complaint Management Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Complaint Management Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Complaint Management Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Complaint Management Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Complaint Management Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Complaint Management Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Complaint Management Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Complaint Management Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Complaint Management Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Complaint Management Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Complaint Management Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Complaint Management Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Complaint Management Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Complaint Management Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Complaint Management Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Complaint Management Software Revenue, (US$, Mn), 2023-2028
Table 30. Zendesk Corporate Summary
Table 31. Zendesk Complaint Management Software Product Offerings
Table 32. Zendesk Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 33. Zoho Desk Corporate Summary
Table 34. Zoho Desk Complaint Management Software Product Offerings
Table 35. Zoho Desk Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 36. Freshdesk Corporate Summary
Table 37. Freshdesk Complaint Management Software Product Offerings
Table 38. Freshdesk Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 39. Instabug Corporate Summary
Table 40. Instabug Complaint Management Software Product Offerings
Table 41. Instabug Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 42. Preferred Patron Loyalty Corporate Summary
Table 43. Preferred Patron Loyalty Complaint Management Software Product Offerings
Table 44. Preferred Patron Loyalty Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 45. i-Sight Corporate Summary
Table 46. i-Sight Complaint Management Software Product Offerings
Table 47. i-Sight Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 48. NABD System Corporate Summary
Table 49. NABD System Complaint Management Software Product Offerings
Table 50. NABD System Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 51. Marker.io Corporate Summary
Table 52. Marker.io Complaint Management Software Product Offerings
Table 53. Marker.io Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 54. Katabat Corporate Summary
Table 55. Katabat Complaint Management Software Product Offerings
Table 56. Katabat Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 57. eCasework Corporate Summary
Table 58. eCasework Complaint Management Software Product Offerings
Table 59. eCasework Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 60. Complaints Pro Corporate Summary
Table 61. Complaints Pro Complaint Management Software Product Offerings
Table 62. Complaints Pro Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 63. Intelex Corporate Summary
Table 64. Intelex Complaint Management Software Product Offerings
Table 65. Intelex Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 66. Quantivate Corporate Summary
Table 67. Quantivate Complaint Management Software Product Offerings
Table 68. Quantivate Complaint Management Software Revenue (US$, Mn), (2017-2022)
Table 69. RingCentral Engage Corporate Summary
Table 70. RingCentral Engage Complaint Management Software Product Offerings
Table 71. RingCentral Engage Complaint Management Software Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Complaint Management Software Segment by Type in 2021
Figure 2. Complaint Management Software Segment by Application in 2021
Figure 3. Global Complaint Management Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Complaint Management Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Complaint Management Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Complaint Management Software Revenue in 2021
Figure 8. By Type - Global Complaint Management Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Complaint Management Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Complaint Management Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Complaint Management Software Revenue Market Share, 2017-2028
Figure 12. US Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Complaint Management Software Revenue Market Share, 2017-2028
Figure 16. Germany Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Complaint Management Software Revenue Market Share, 2017-2028
Figure 24. China Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Complaint Management Software Revenue Market Share, 2017-2028
Figure 30. Brazil Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Complaint Management Software Revenue Market Share, 2017-2028
Figure 33. Turkey Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Complaint Management Software Revenue, (US$, Mn), 2017-2028
Figure 37. Zendesk Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Zoho Desk Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Freshdesk Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Instabug Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Preferred Patron Loyalty Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. i-Sight Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. NABD System Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Marker.io Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Katabat Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. eCasework Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Complaints Pro Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Intelex Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Quantivate Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. RingCentral Engage Complaint Management Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)

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