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Global Cloud IT Service Management (ITSM) Market Insights and Forecast to 2028

Global Cloud IT Service Management (ITSM) Market Insights and Forecast to 2028

  • Category:ICT & Media
  • Published on : 05 June 2022
  • Pages :126
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  • Report Code:SMR-7135451
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Cloud IT Service Management ITSM Market Size, Share 2022


Market Analysis and Insights: Global Cloud IT Service Management ITSM Market

The global Cloud IT Service Management ITSM market size is projected to reach US$ XX million by 2027, from US$ XX million in 2020, at a CAGR of XX% during 2021-2027.

With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Cloud IT Service Management ITSM market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Cloud IT Service Management ITSM market in terms of revenue.

On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Cloud IT Service Management ITSM market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Cloud IT Service Management ITSM market.

Global Cloud IT Service Management ITSM Scope and Market Size

Cloud IT Service Management (ITSM) market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global Cloud IT Service Management (ITSM) market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028.

Segment by Type

Segment by Application

  • BFSI
  • IT & Telecommunication
  • Retail & Consumer Goods

By Company

  • ServiceNow
  • HPE
  • IBM
  • BMC Software
  • CA Technologies
  • Cherwell Software
  • Ivanti
  • Citrix Systems
  • Hornbill
  • Axios Systems
  • Efecte
  • ManageEngine
  • EasyVista
  • Atlassian
  • Alemba
  • SysAid
  • Microsoft
  • LogMein
  • Micro Focus
  • Freshworks

By Region

  • North America
  • United States
  • Canada
  • Europe
  • Germany
  • France
  • UK
  • Italy
  • Russia
  • Nordic Countries
  • Rest of Europe
  • Asia-Pacific
  • China
  • Japan
  • South Korea
  • Southeast Asia
  • India
  • Australia
  • Rest of Asia
  • Latin America
  • Mexico
  • Brazil
  • Rest of Latin America
  • Middle East & Africa
  • Turkey
  • Saudi Arabia
  • UAE
  • Rest of MEA

The information for each competitor/Company Profile includes:

  • Company Overview
  • Business Strategy
  • Key Product Offerings
  • Financial Performance
  • Key Performance Indicators
  • Risk Analysis
  • Recent Development
  • Regional Presence
  • SWOT Analysis 

The content of the study subjects includes a total of 15 chapters:

Chapter 1, describes Cloud IT Service Management ITSM product scope, market overview, market opportunities, market driving force, and market risks.

Chapter 2, profiles the top manufacturers of Cloud IT Service Management ITSM, with price, sales, revenue, and global market share of Cloud IT Service Management ITSM from 2019 to 2022.

Chapter 3, the Cloud IT Service Management ITSM competitive situation, sales, revenue, and global market share of top manufacturers are analyzed emphatically by landscape contrast.

Chapter 4, the Cloud IT Service Management ITSM breakdown data are shown at the regional level, to show the sales, revenue and growth by regions, from 2017 to 2028.

Chapters 5 and 6, to segment the sales by Type and application, with sales market share and growth rate by type, and application, from 2017 to 2028.

Chapters 7, 8, 9, 10, and 11, to break the sales data at the country level, with sales, revenue, and market share for key countries in the world, from 2017 to 2022. and the Cloud IT Service Management ITSM market forecast, by regions, type, and application, with sales and revenue, from 2023 to 2028.

Chapter 12, the key raw materials and key suppliers, and industry chain of Cloud IT Service Management ITSM.

Chapter 13, 14, and 15, to describe Cloud IT Service Management ITSM sales channel, distributors, customers, research findings and conclusion, appendix and data source.

Key Indicators Analysed:

  • Market Players & Competitor Analysis: The report covers the key players of the industry including Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price and Gross Margin 2016-2027 & Sales with a thorough analysis of the market?s competitive landscape and detailed information on vendors and comprehensive details of factors that will challenge the growth of major market vendors.
  • Global and Regional Market Analysis: The report includes Global & Regional market status and outlook 2016-2027. Further the report provides break down details about each region & countries covered in the report. Identifying its sales, sales volume & revenue forecast. With detailed analysis by types and applications.
  • Market Trends: Market key trends which include Increased Competition and Continuous Innovations.
  • Opportunities and Drivers: Identifying the Growing Demands and New Technology
  • Porters Five Force Analysis: The report provides with the state of competition in industry depending on five basic forces: threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and existing industry rivalry.

Reasons to Purchase this Report:

  • Estimates 2022-2027 2021-2025 Cloud IT Service Management ITSM Report on, Status and Forecast, by Players, Types and Applications market development trends with the recent trends and SWOT analysis
  • Market dynamics scenario, along with growth opportunities of the market in the years to come
  • Market segmentation analysis including qualitative and quantitative research incorporating the impact of economic and policy aspects
  • Regional and country level analysis integrating the demand and supply forces that are influencing the growth of the market.
  • Market value (USD Million) and volume (Units Million) data for each segment and sub-segment
  • Competitive landscape involving the market share of major players, along with the new projects and strategies adopted by players in the past five years
  • Comprehensive company profiles covering the product offerings, key financial information, recent developments, SWOT analysis, and strategies employed by the major market players
  • 1-year analyst support, along with the data support in excel format.

Research Methodology:

The research methodology used to estimate and forecast this market begins by capturing the revenues of the key players and their shares in the market. Various secondary sources such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, have been used to identify and collect information useful for this extensive commercial study of the market. Calculations based on this led to the overall market size. After arriving at the overall market size, the total market has been split into several segments and subsegments, which have then been verified through primary research by conducting extensive interviews with industry experts such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments.

Report Attributes Report Details
Report Title Global Cloud IT Service Management (ITSM) Market Insights and Forecast to 2028
Historical Year 2018 to 2022 (Data from 2010 can be provided as per availability)
Base Year 2021
Forecast Year 2029
Number of Pages 126 Pages
Customization Available Yes, the report can be customized as per your need.

TABLE OF CONTENTS

1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Service Portfolio Management
1.2.3 Configuration & Change Management
1.2.4 Operations & Performance Management
1.3 Market by Application
1.3.1 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 BFSI
1.3.3 IT & Telecommunication
1.3.4 Retail & Consumer Goods
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Cloud IT Service Management (ITSM) Market Perspective (2017-2028)
2.2 Cloud IT Service Management (ITSM) Growth Trends by Region
2.2.1 Cloud IT Service Management (ITSM) Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Cloud IT Service Management (ITSM) Historic Market Size by Region (2017-2022)
2.2.3 Cloud IT Service Management (ITSM) Forecasted Market Size by Region (2023-2028)
2.3 Cloud IT Service Management (ITSM) Market Dynamics
2.3.1 Cloud IT Service Management (ITSM) Industry Trends
2.3.2 Cloud IT Service Management (ITSM) Market Drivers
2.3.3 Cloud IT Service Management (ITSM) Market Challenges
2.3.4 Cloud IT Service Management (ITSM) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Cloud IT Service Management (ITSM) Players by Revenue
3.1.1 Global Top Cloud IT Service Management (ITSM) Players by Revenue (2017-2022)
3.1.2 Global Cloud IT Service Management (ITSM) Revenue Market Share by Players (2017-2022)
3.2 Global Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Cloud IT Service Management (ITSM) Revenue
3.4 Global Cloud IT Service Management (ITSM) Market Concentration Ratio
3.4.1 Global Cloud IT Service Management (ITSM) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud IT Service Management (ITSM) Revenue in 2021
3.5 Cloud IT Service Management (ITSM) Key Players Head office and Area Served
3.6 Key Players Cloud IT Service Management (ITSM) Product Solution and Service
3.7 Date of Enter into Cloud IT Service Management (ITSM) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud IT Service Management (ITSM) Breakdown Data by Type
4.1 Global Cloud IT Service Management (ITSM) Historic Market Size by Type (2017-2022)
4.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Type (2023-2028)
5 Cloud IT Service Management (ITSM) Breakdown Data by Application
5.1 Global Cloud IT Service Management (ITSM) Historic Market Size by Application (2017-2022)
5.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Cloud IT Service Management (ITSM) Market Size (2017-2028)
6.2 North America Cloud IT Service Management (ITSM) Market Size by Type
6.2.1 North America Cloud IT Service Management (ITSM) Market Size by Type (2017-2022)
6.2.2 North America Cloud IT Service Management (ITSM) Market Size by Type (2023-2028)
6.2.3 North America Cloud IT Service Management (ITSM) Market Share by Type (2017-2028)
6.3 North America Cloud IT Service Management (ITSM) Market Size by Application
6.3.1 North America Cloud IT Service Management (ITSM) Market Size by Application (2017-2022)
6.3.2 North America Cloud IT Service Management (ITSM) Market Size by Application (2023-2028)
6.3.3 North America Cloud IT Service Management (ITSM) Market Share by Application (2017-2028)
6.4 North America Cloud IT Service Management (ITSM) Market Size by Country
6.4.1 North America Cloud IT Service Management (ITSM) Market Size by Country (2017-2022)
6.4.2 North America Cloud IT Service Management (ITSM) Market Size by Country (2023-2028)
6.4.3 U.S.
6.4.4 Canada
7 Europe
7.1 Europe Cloud IT Service Management (ITSM) Market Size (2017-2028)
7.2 Europe Cloud IT Service Management (ITSM) Market Size by Type
7.2.1 Europe Cloud IT Service Management (ITSM) Market Size by Type (2017-2022)
7.2.2 Europe Cloud IT Service Management (ITSM) Market Size by Type (2023-2028)
7.2.3 Europe Cloud IT Service Management (ITSM) Market Share by Type (2017-2028)
7.3 Europe Cloud IT Service Management (ITSM) Market Size by Application
7.3.1 Europe Cloud IT Service Management (ITSM) Market Size by Application (2017-2022)
7.3.2 Europe Cloud IT Service Management (ITSM) Market Size by Application (2023-2028)
7.3.3 Europe Cloud IT Service Management (ITSM) Market Share by Application (2017-2028)
7.4 Europe Cloud IT Service Management (ITSM) Market Size by Country
7.4.1 Europe Cloud IT Service Management (ITSM) Market Size by Country (2017-2022)
7.4.2 Europe Cloud IT Service Management (ITSM) Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size (2017-2028)
8.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Type
8.2.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Type (2017-2022)
8.2.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Type (2023-2028)
8.2.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Share by Type (2017-2028)
8.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Application
8.3.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Application (2017-2022)
8.3.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Application (2023-2028)
8.3.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Share by Application (2017-2028)
8.4 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Region
8.4.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Region (2017-2022)
8.4.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America Cloud IT Service Management (ITSM) Market Size (2017-2028)
9.2 Latin America Cloud IT Service Management (ITSM) Market Size by Type
9.2.1 Latin America Cloud IT Service Management (ITSM) Market Size by Type (2017-2022)
9.2.2 Latin America Cloud IT Service Management (ITSM) Market Size by Type (2023-2028)
9.2.3 Latin America Cloud IT Service Management (ITSM) Market Share by Type (2017-2028)
9.3 Latin America Cloud IT Service Management (ITSM) Market Size by Application
9.3.1 Latin America Cloud IT Service Management (ITSM) Market Size by Application (2017-2022)
9.3.2 Latin America Cloud IT Service Management (ITSM) Market Size by Application (2023-2028)
9.3.3 Latin America Cloud IT Service Management (ITSM) Market Share by Application (2017-2028)
9.4 Latin America Cloud IT Service Management (ITSM) Market Size by Country
9.4.1 Latin America Cloud IT Service Management (ITSM) Market Size by Country (2017-2022)
9.4.2 Latin America Cloud IT Service Management (ITSM) Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size (2017-2028)
10.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Type
10.2.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Type (2017-2022)
10.2.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Type (2023-2028)
10.2.3 Middle East & Africa Cloud IT Service Management (ITSM) Market Share by Type (2017-2028)
10.3 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Application
10.3.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Application (2017-2022)
10.3.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Application (2023-2028)
10.3.3 Middle East & Africa Cloud IT Service Management (ITSM) Market Share by Application (2017-2028)
10.4 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Country
10.4.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Country (2017-2022)
10.4.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 ServiceNow
11.1.1 ServiceNow Company Details
11.1.2 ServiceNow Business Overview
11.1.3 ServiceNow Cloud IT Service Management (ITSM) Introduction
11.1.4 ServiceNow Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.1.5 ServiceNow Recent Developments
11.2 HPE
11.2.1 HPE Company Details
11.2.2 HPE Business Overview
11.2.3 HPE Cloud IT Service Management (ITSM) Introduction
11.2.4 HPE Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.2.5 HPE Recent Developments
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM Cloud IT Service Management (ITSM) Introduction
11.3.4 IBM Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.3.5 IBM Recent Developments
11.4 BMC Software
11.4.1 BMC Software Company Details
11.4.2 BMC Software Business Overview
11.4.3 BMC Software Cloud IT Service Management (ITSM) Introduction
11.4.4 BMC Software Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.4.5 BMC Software Recent Developments
11.5 CA Technologies
11.5.1 CA Technologies Company Details
11.5.2 CA Technologies Business Overview
11.5.3 CA Technologies Cloud IT Service Management (ITSM) Introduction
11.5.4 CA Technologies Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.5.5 CA Technologies Recent Developments
11.6 Cherwell Software
11.6.1 Cherwell Software Company Details
11.6.2 Cherwell Software Business Overview
11.6.3 Cherwell Software Cloud IT Service Management (ITSM) Introduction
11.6.4 Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.6.5 Cherwell Software Recent Developments
11.7 Ivanti
11.7.1 Ivanti Company Details
11.7.2 Ivanti Business Overview
11.7.3 Ivanti Cloud IT Service Management (ITSM) Introduction
11.7.4 Ivanti Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.7.5 Ivanti Recent Developments
11.8 Citrix Systems
11.8.1 Citrix Systems Company Details
11.8.2 Citrix Systems Business Overview
11.8.3 Citrix Systems Cloud IT Service Management (ITSM) Introduction
11.8.4 Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.8.5 Citrix Systems Recent Developments
11.9 Hornbill
11.9.1 Hornbill Company Details
11.9.2 Hornbill Business Overview
11.9.3 Hornbill Cloud IT Service Management (ITSM) Introduction
11.9.4 Hornbill Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.9.5 Hornbill Recent Developments
11.10 Axios Systems
11.10.1 Axios Systems Company Details
11.10.2 Axios Systems Business Overview
11.10.3 Axios Systems Cloud IT Service Management (ITSM) Introduction
11.10.4 Axios Systems Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.10.5 Axios Systems Recent Developments
11.11 Efecte
11.11.1 Efecte Company Details
11.11.2 Efecte Business Overview
11.11.3 Efecte Cloud IT Service Management (ITSM) Introduction
11.11.4 Efecte Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.11.5 Efecte Recent Developments
11.12 ManageEngine
11.12.1 ManageEngine Company Details
11.12.2 ManageEngine Business Overview
11.12.3 ManageEngine Cloud IT Service Management (ITSM) Introduction
11.12.4 ManageEngine Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.12.5 ManageEngine Recent Developments
11.13 EasyVista
11.13.1 EasyVista Company Details
11.13.2 EasyVista Business Overview
11.13.3 EasyVista Cloud IT Service Management (ITSM) Introduction
11.13.4 EasyVista Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.13.5 EasyVista Recent Developments
11.14 Atlassian
11.14.1 Atlassian Company Details
11.14.2 Atlassian Business Overview
11.14.3 Atlassian Cloud IT Service Management (ITSM) Introduction
11.14.4 Atlassian Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.14.5 Atlassian Recent Developments
11.15 Alemba
11.15.1 Alemba Company Details
11.15.2 Alemba Business Overview
11.15.3 Alemba Cloud IT Service Management (ITSM) Introduction
11.15.4 Alemba Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.15.5 Alemba Recent Developments
11.16 SysAid
11.16.1 SysAid Company Details
11.16.2 SysAid Business Overview
11.16.3 SysAid Cloud IT Service Management (ITSM) Introduction
11.16.4 SysAid Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.16.5 SysAid Recent Developments
11.17 Microsoft
11.17.1 Microsoft Company Details
11.17.2 Microsoft Business Overview
11.17.3 Microsoft Cloud IT Service Management (ITSM) Introduction
11.17.4 Microsoft Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.17.5 Microsoft Recent Developments
11.18 LogMein
11.18.1 LogMein Company Details
11.18.2 LogMein Business Overview
11.18.3 LogMein Cloud IT Service Management (ITSM) Introduction
11.18.4 LogMein Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.18.5 LogMein Recent Developments
11.19 Micro Focus
11.19.1 Micro Focus Company Details
11.19.2 Micro Focus Business Overview
11.19.3 Micro Focus Cloud IT Service Management (ITSM) Introduction
11.19.4 Micro Focus Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.19.5 Micro Focus Recent Developments
11.20 Freshworks
11.20.1 Freshworks Company Details
11.20.2 Freshworks Business Overview
11.20.3 Freshworks Cloud IT Service Management (ITSM) Introduction
11.20.4 Freshworks Revenue in Cloud IT Service Management (ITSM) Business (2017-2022)
11.20.5 Freshworks Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer

LIST OF TABLES & FIGURES

List of Tables
Table 1. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of Service Portfolio Management
Table 3. Key Players of Configuration & Change Management
Table 4. Key Players of Operations & Performance Management
Table 5. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 6. Global Cloud IT Service Management (ITSM) Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 7. Global Cloud IT Service Management (ITSM) Market Size by Region (2017-2022) & (US$ Million)
Table 8. Global Cloud IT Service Management (ITSM) Market Share by Region (2017-2022)
Table 9. Global Cloud IT Service Management (ITSM) Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 10. Global Cloud IT Service Management (ITSM) Market Share by Region (2023-2028)
Table 11. Cloud IT Service Management (ITSM) Market Trends
Table 12. Cloud IT Service Management (ITSM) Market Drivers
Table 13. Cloud IT Service Management (ITSM) Market Challenges
Table 14. Cloud IT Service Management (ITSM) Market Restraints
Table 15. Global Cloud IT Service Management (ITSM) Revenue by Players (2017-2022) & (US$ Million)
Table 16. Global Cloud IT Service Management (ITSM) Revenue Share by Players (2017-2022)
Table 17. Global Top Cloud IT Service Management (ITSM) by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud IT Service Management (ITSM) as of 2021)
Table 18. Ranking of Global Top Cloud IT Service Management (ITSM) Companies by Revenue (US$ Million) in 2021
Table 19. Global 5 Largest Players Market Share by Cloud IT Service Management (ITSM) Revenue (CR5 and HHI) & (2017-2022)
Table 20. Key Players Headquarters and Area Served
Table 21. Key Players Cloud IT Service Management (ITSM) Product Solution and Service
Table 22. Date of Enter into Cloud IT Service Management (ITSM) Market
Table 23. Mergers & Acquisitions, Expansion Plans
Table 24. Global Cloud IT Service Management (ITSM) Market Size by Type (2017-2022) & (US$ Million)
Table 25. Global Cloud IT Service Management (ITSM) Revenue Market Share by Type (2017-2022)
Table 26. Global Cloud IT Service Management (ITSM) Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 27. Global Cloud IT Service Management (ITSM) Revenue Market Share by Type (2023-2028)
Table 28. Global Cloud IT Service Management (ITSM) Market Size by Application (2017-2022) & (US$ Million)
Table 29. Global Cloud IT Service Management (ITSM) Revenue Share by Application (2017-2022)
Table 30. Global Cloud IT Service Management (ITSM) Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 31. Global Cloud IT Service Management (ITSM) Revenue Share by Application (2023-2028)
Table 32. North America Cloud IT Service Management (ITSM) Market Size by Type (2017-2022) & (US$ Million)
Table 33. North America Cloud IT Service Management (ITSM) Market Size by Type (2023-2028) & (US$ Million)
Table 34. North America Cloud IT Service Management (ITSM) Market Size by Application (2017-2022) & (US$ Million)
Table 35. North America Cloud IT Service Management (ITSM) Market Size by Application (2023-2028) & (US$ Million)
Table 36. North America Cloud IT Service Management (ITSM) Market Size by Country (2017-2022) & (US$ Million)
Table 37. North America Cloud IT Service Management (ITSM) Market Size by Country (2023-2028) & (US$ Million)
Table 38. Europe Cloud IT Service Management (ITSM) Market Size by Type (2017-2022) & (US$ Million)
Table 39. Europe Cloud IT Service Management (ITSM) Market Size by Type (2023-2028) & (US$ Million)
Table 40. Europe Cloud IT Service Management (ITSM) Market Size by Application (2017-2022) & (US$ Million)
Table 41. Europe Cloud IT Service Management (ITSM) Market Size by Application (2023-2028) & (US$ Million)
Table 42. Europe Cloud IT Service Management (ITSM) Market Size by Country (2017-2022) & (US$ Million)
Table 43. Europe Cloud IT Service Management (ITSM) Market Size by Country (2023-2028) & (US$ Million)
Table 44. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Type (2017-2022) & (US$ Million)
Table 45. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Type (2023-2028) & (US$ Million)
Table 46. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Application (2017-2022) & (US$ Million)
Table 47. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Application (2023-2028) & (US$ Million)
Table 48. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Region (2017-2022) & (US$ Million)
Table 49. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Region (2023-2028) & (US$ Million)
Table 50. Latin America Cloud IT Service Management (ITSM) Market Size by Type (2017-2022) & (US$ Million)
Table 51. Latin America Cloud IT Service Management (ITSM) Market Size by Type (2023-2028) & (US$ Million)
Table 52. Latin America Cloud IT Service Management (ITSM) Market Size by Application (2017-2022) & (US$ Million)
Table 53. Latin America Cloud IT Service Management (ITSM) Market Size by Application (2023-2028) & (US$ Million)
Table 54. Latin America Cloud IT Service Management (ITSM) Market Size by Country (2017-2022) & (US$ Million)
Table 55. Latin America Cloud IT Service Management (ITSM) Market Size by Country (2023-2028) & (US$ Million)
Table 56. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Type (2017-2022) & (US$ Million)
Table 57. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Type (2023-2028) & (US$ Million)
Table 58. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Application (2017-2022) & (US$ Million)
Table 59. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Application (2023-2028) & (US$ Million)
Table 60. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Country (2017-2022) & (US$ Million)
Table 61. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Country (2023-2028) & (US$ Million)
Table 62. ServiceNow Company Details
Table 63. ServiceNow Business Overview
Table 64. ServiceNow Cloud IT Service Management (ITSM) Product
Table 65. ServiceNow Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 66. ServiceNow Recent Developments
Table 67. HPE Company Details
Table 68. HPE Business Overview
Table 69. HPE Cloud IT Service Management (ITSM) Product
Table 70. HPE Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 71. HPE Recent Developments
Table 72. IBM Company Details
Table 73. IBM Business Overview
Table 74. IBM Cloud IT Service Management (ITSM) Product
Table 75. IBM Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 76. IBM Recent Developments
Table 77. BMC Software Company Details
Table 78. BMC Software Business Overview
Table 79. BMC Software Cloud IT Service Management (ITSM) Product
Table 80. BMC Software Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 81. BMC Software Recent Developments
Table 82. CA Technologies Company Details
Table 83. CA Technologies Business Overview
Table 84. CA Technologies Cloud IT Service Management (ITSM) Product
Table 85. CA Technologies Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 86. CA Technologies Recent Developments
Table 87. Cherwell Software Company Details
Table 88. Cherwell Software Business Overview
Table 89. Cherwell Software Cloud IT Service Management (ITSM) Product
Table 90. Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 91. Cherwell Software Recent Developments
Table 92. Ivanti Company Details
Table 93. Ivanti Business Overview
Table 94. Ivanti Cloud IT Service Management (ITSM) Product
Table 95. Ivanti Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 96. Ivanti Recent Developments
Table 97. Citrix Systems Company Details
Table 98. Citrix Systems Business Overview
Table 99. Citrix Systems Cloud IT Service Management (ITSM) Product
Table 100. Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 101. Citrix Systems Recent Developments
Table 102. Hornbill Company Details
Table 103. Hornbill Business Overview
Table 104. Hornbill Cloud IT Service Management (ITSM) Product
Table 105. Hornbill Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 106. Hornbill Recent Developments
Table 107. Axios Systems Company Details
Table 108. Axios Systems Business Overview
Table 109. Axios Systems Cloud IT Service Management (ITSM) Product
Table 110. Axios Systems Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 111. Axios Systems Recent Developments
Table 112. Efecte Company Details
Table 113. Efecte Business Overview
Table 114. Efecte Cloud IT Service Management (ITSM) Product
Table 115. Efecte Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 116. Efecte Recent Developments
Table 117. ManageEngine Company Details
Table 118. ManageEngine Business Overview
Table 119. ManageEngine Cloud IT Service Management (ITSM) Product
Table 120. ManageEngine Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 121. ManageEngine Recent Developments
Table 122. EasyVista Company Details
Table 123. EasyVista Business Overview
Table 124. EasyVista Cloud IT Service Management (ITSM) Product
Table 125. EasyVista Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 126. EasyVista Recent Developments
Table 127. Atlassian Company Details
Table 128. Atlassian Business Overview
Table 129. Atlassian Cloud IT Service Management (ITSM) Product
Table 130. Atlassian Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 131. Atlassian Recent Developments
Table 132. Alemba Company Details
Table 133. Alemba Business Overview
Table 134. Alemba Cloud IT Service Management (ITSM) Product
Table 135. Alemba Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 136. Alemba Recent Developments
Table 137. SysAid Company Details
Table 138. SysAid Business Overview
Table 139. SysAid Cloud IT Service Management (ITSM) Product
Table 140. SysAid Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 141. SysAid Recent Developments
Table 142. Microsoft Company Details
Table 143. Microsoft Business Overview
Table 144. Microsoft Cloud IT Service Management (ITSM) Product
Table 145. Microsoft Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 146. Microsoft Recent Developments
Table 147. LogMein Company Details
Table 148. LogMein Business Overview
Table 149. LogMein Cloud IT Service Management (ITSM) Product
Table 150. LogMein Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 151. LogMein Recent Developments
Table 152. Micro Focus Company Details
Table 153. Micro Focus Business Overview
Table 154. Micro Focus Cloud IT Service Management (ITSM) Product
Table 155. Micro Focus Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 156. Micro Focus Recent Developments
Table 157. Freshworks Company Details
Table 158. Freshworks Business Overview
Table 159. Freshworks Cloud IT Service Management (ITSM) Product
Table 160. Freshworks Revenue in Cloud IT Service Management (ITSM) Business (2017-2022) & (US$ Million)
Table 161. Freshworks Recent Developments
Table 162. Research Programs/Design for This Report
Table 163. Key Data Information from Secondary Sources
Table 164. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Cloud IT Service Management (ITSM) Market Share by Type: 2021 VS 2028
Figure 2. Service Portfolio Management Features
Figure 3. Configuration & Change Management Features
Figure 4. Operations & Performance Management Features
Figure 5. Global Cloud IT Service Management (ITSM) Market Share by Application: 2021 VS 2028
Figure 6. BFSI Case Studies
Figure 7. IT & Telecommunication Case Studies
Figure 8. Retail & Consumer Goods Case Studies
Figure 9. Cloud IT Service Management (ITSM) Report Years Considered
Figure 10. Global Cloud IT Service Management (ITSM) Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 11. Global Cloud IT Service Management (ITSM) Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 12. Global Cloud IT Service Management (ITSM) Market Share by Region: 2021 VS 2028
Figure 13. Global Cloud IT Service Management (ITSM) Market Share by Players in 2021
Figure 14. Global Top Cloud IT Service Management (ITSM) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud IT Service Management (ITSM) as of 2021)
Figure 15. The Top 10 and 5 Players Market Share by Cloud IT Service Management (ITSM) Revenue in 2021
Figure 16. North America Cloud IT Service Management (ITSM) Market Size YoY (2017-2028) & (US$ Million)
Figure 17. North America Cloud IT Service Management (ITSM) Market Size Market Share by Type (2017-2028)
Figure 18. North America Cloud IT Service Management (ITSM) Market Size Market Share by Application (2017-2028)
Figure 19. North America Cloud IT Service Management (ITSM) Market Size Share by Country (2017-2028)
Figure 20. United States Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. Canada Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. Europe Cloud IT Service Management (ITSM) Market Size YoY (2017-2028) & (US$ Million)
Figure 23. Europe Cloud IT Service Management (ITSM) Market Size Market Share by Type (2017-2028)
Figure 24. Europe Cloud IT Service Management (ITSM) Market Size Market Share by Application (2017-2028)
Figure 25. Europe Cloud IT Service Management (ITSM) Market Size Share by Country (2017-2028)
Figure 26. Germany Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. France Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. U.K. Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Italy Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Russia Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Nordic Countries Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Asia-Pacific Cloud IT Service Management (ITSM) Market Size YoY (2017-2028) & (US$ Million)
Figure 33. Asia Pacific Cloud IT Service Management (ITSM) Market Size Market Share by Type (2017-2028)
Figure 34. Asia Pacific Cloud IT Service Management (ITSM) Market Size Market Share by Application (2017-2028)
Figure 35. Asia Pacific Cloud IT Service Management (ITSM) Market Size Share by Region (2017-2028)
Figure 36. China Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Japan Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. South Korea Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Southeast Asia Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. India Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Australia Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
Figure 42. Latin America Cloud IT Service Management (ITSM) Market Size YoY (2017-2028) & (US$ Million)
Figure 43. Latin America Cloud IT Service Management (ITSM) Market Size Market Share by Type (2017-2028)
Figure 44. Latin America Cloud IT Service Management (ITSM) Market Size Market Share by Application (2017-2028)
Figure 45. Latin America Cloud IT Service Management (ITSM) Market Size Share by Country (2017-2028)
Figure 46. Mexico Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 47. Brazil Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 48. Middle East & Africa Cloud IT Service Management (ITSM) Market Size YoY (2017-2028) & (US$ Million)
Figure 49. Middle East and Africa Cloud IT Service Management (ITSM) Market Size Market Share by Type (2017-2028)
Figure 50. Middle East and Africa Cloud IT Service Management (ITSM) Market Size Market Share by Application (2017-2028)
Figure 51. Middle East and Africa Cloud IT Service Management (ITSM) Market Size Share by Country (2017-2028)
Figure 52. Turkey Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 53. Saudi Arabia Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 54. UAE Cloud IT Service Management (ITSM) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 55. ServiceNow Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 56. HPE Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 57. IBM Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 58. BMC Software Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 59. CA Technologies Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 60. Cherwell Software Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 61. Ivanti Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 62. Citrix Systems Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 63. Hornbill Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 64. Axios Systems Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 65. Efecte Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 66. ManageEngine Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 67. EasyVista Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 68. Atlassian Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 69. Alemba Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 70. SysAid Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 71. Microsoft Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 72. LogMein Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 73. Micro Focus Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 74. Freshworks Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2017-2022)
Figure 75. Bottom-up and Top-down Approaches for This Report
Figure 76. Data Triangulation
Figure 77. Key Executives Interviewed

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