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Cloud CRM Solutions Market Size, Share 2022
A cloud-based CRM is a CRM system hosted in the cloud, which allows for accessing data from anywhere (any place & any device with internet access).
This report contains market size and forecasts of Cloud CRM Solutions in Global, including the following market information:
Global Cloud CRM Solutions Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Cloud CRM Solutions market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
SaaS/Public Cloud-based Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Cloud CRM Solutions include Zendesk Sell, Freshsales, Keap, Really Simple Systems, Hubspot CRM, Salesforce, Zoho CRM, Pipedrive and Salesmate, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Cloud CRM Solutions companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Cloud CRM Solutions Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Cloud CRM Solutions Market Segment Percentages, by Type, 2021 (%)
SaaS/Public Cloud-based
PaaS/Private Cloud-based
Global Cloud CRM Solutions Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Cloud CRM Solutions Market Segment Percentages, by Application, 2021 (%)
SMEs
Large Enterprises
Global Cloud CRM Solutions Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Cloud CRM Solutions Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Cloud CRM Solutions revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Cloud CRM Solutions revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Zendesk Sell
Freshsales
Keap
Really Simple Systems
Hubspot CRM
Salesforce
Zoho CRM
Pipedrive
Salesmate
Insightly
EngageBay
Nutshell
Less Annoying CRM
| Report Attributes |
Report Details |
| Report Title |
Cloud CRM Solutions Market, Global Outlook and Forecast 2022-2028 |
| Historical Year |
2018 to 2022 (Data from 2010 can be provided as per availability) |
| Base Year |
2021 |
| Forecast Year |
2029 |
| Number of Pages |
68 Pages |
| Customization Available |
Yes, the report can be customized as per your need. |
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Cloud CRM Solutions Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Cloud CRM Solutions Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Cloud CRM Solutions Overall Market Size
2.1 Global Cloud CRM Solutions Market Size: 2021 VS 2028
2.2 Global Cloud CRM Solutions Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Cloud CRM Solutions Players in Global Market
3.2 Top Global Cloud CRM Solutions Companies Ranked by Revenue
3.3 Global Cloud CRM Solutions Revenue by Companies
3.4 Top 3 and Top 5 Cloud CRM Solutions Companies in Global Market, by Revenue in 2021
3.5 Global Companies Cloud CRM Solutions Product Type
3.6 Tier 1, Tier 2 and Tier 3 Cloud CRM Solutions Players in Global Market
3.6.1 List of Global Tier 1 Cloud CRM Solutions Companies
3.6.2 List of Global Tier 2 and Tier 3 Cloud CRM Solutions Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Cloud CRM Solutions Market Size Markets, 2021 & 2028
4.1.2 SaaS/Public Cloud-based
4.1.3 PaaS/Private Cloud-based
4.2 By Type - Global Cloud CRM Solutions Revenue & Forecasts
4.2.1 By Type - Global Cloud CRM Solutions Revenue, 2017-2022
4.2.2 By Type - Global Cloud CRM Solutions Revenue, 2023-2028
4.2.3 By Type - Global Cloud CRM Solutions Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Cloud CRM Solutions Market Size, 2021 & 2028
5.1.2 SMEs
5.1.3 Large Enterprises
5.2 By Application - Global Cloud CRM Solutions Revenue & Forecasts
5.2.1 By Application - Global Cloud CRM Solutions Revenue, 2017-2022
5.2.2 By Application - Global Cloud CRM Solutions Revenue, 2023-2028
5.2.3 By Application - Global Cloud CRM Solutions Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Cloud CRM Solutions Market Size, 2021 & 2028
6.2 By Region - Global Cloud CRM Solutions Revenue & Forecasts
6.2.1 By Region - Global Cloud CRM Solutions Revenue, 2017-2022
6.2.2 By Region - Global Cloud CRM Solutions Revenue, 2023-2028
6.2.3 By Region - Global Cloud CRM Solutions Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Cloud CRM Solutions Revenue, 2017-2028
6.3.2 US Cloud CRM Solutions Market Size, 2017-2028
6.3.3 Canada Cloud CRM Solutions Market Size, 2017-2028
6.3.4 Mexico Cloud CRM Solutions Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Cloud CRM Solutions Revenue, 2017-2028
6.4.2 Germany Cloud CRM Solutions Market Size, 2017-2028
6.4.3 France Cloud CRM Solutions Market Size, 2017-2028
6.4.4 U.K. Cloud CRM Solutions Market Size, 2017-2028
6.4.5 Italy Cloud CRM Solutions Market Size, 2017-2028
6.4.6 Russia Cloud CRM Solutions Market Size, 2017-2028
6.4.7 Nordic Countries Cloud CRM Solutions Market Size, 2017-2028
6.4.8 Benelux Cloud CRM Solutions Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Cloud CRM Solutions Revenue, 2017-2028
6.5.2 China Cloud CRM Solutions Market Size, 2017-2028
6.5.3 Japan Cloud CRM Solutions Market Size, 2017-2028
6.5.4 South Korea Cloud CRM Solutions Market Size, 2017-2028
6.5.5 Southeast Asia Cloud CRM Solutions Market Size, 2017-2028
6.5.6 India Cloud CRM Solutions Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Cloud CRM Solutions Revenue, 2017-2028
6.6.2 Brazil Cloud CRM Solutions Market Size, 2017-2028
6.6.3 Argentina Cloud CRM Solutions Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Cloud CRM Solutions Revenue, 2017-2028
6.7.2 Turkey Cloud CRM Solutions Market Size, 2017-2028
6.7.3 Israel Cloud CRM Solutions Market Size, 2017-2028
6.7.4 Saudi Arabia Cloud CRM Solutions Market Size, 2017-2028
6.7.5 UAE Cloud CRM Solutions Market Size, 2017-2028
7 Players Profiles
7.1 Zendesk Sell
7.1.1 Zendesk Sell Corporate Summary
7.1.2 Zendesk Sell Business Overview
7.1.3 Zendesk Sell Cloud CRM Solutions Major Product Offerings
7.1.4 Zendesk Sell Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.1.5 Zendesk Sell Key News
7.2 Freshsales
7.2.1 Freshsales Corporate Summary
7.2.2 Freshsales Business Overview
7.2.3 Freshsales Cloud CRM Solutions Major Product Offerings
7.2.4 Freshsales Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.2.5 Freshsales Key News
7.3 Keap
7.3.1 Keap Corporate Summary
7.3.2 Keap Business Overview
7.3.3 Keap Cloud CRM Solutions Major Product Offerings
7.3.4 Keap Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.3.5 Keap Key News
7.4 Really Simple Systems
7.4.1 Really Simple Systems Corporate Summary
7.4.2 Really Simple Systems Business Overview
7.4.3 Really Simple Systems Cloud CRM Solutions Major Product Offerings
7.4.4 Really Simple Systems Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.4.5 Really Simple Systems Key News
7.5 Hubspot CRM
7.5.1 Hubspot CRM Corporate Summary
7.5.2 Hubspot CRM Business Overview
7.5.3 Hubspot CRM Cloud CRM Solutions Major Product Offerings
7.5.4 Hubspot CRM Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.5.5 Hubspot CRM Key News
7.6 Salesforce
7.6.1 Salesforce Corporate Summary
7.6.2 Salesforce Business Overview
7.6.3 Salesforce Cloud CRM Solutions Major Product Offerings
7.6.4 Salesforce Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.6.5 Salesforce Key News
7.7 Zoho CRM
7.7.1 Zoho CRM Corporate Summary
7.7.2 Zoho CRM Business Overview
7.7.3 Zoho CRM Cloud CRM Solutions Major Product Offerings
7.7.4 Zoho CRM Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.7.5 Zoho CRM Key News
7.8 Pipedrive
7.8.1 Pipedrive Corporate Summary
7.8.2 Pipedrive Business Overview
7.8.3 Pipedrive Cloud CRM Solutions Major Product Offerings
7.8.4 Pipedrive Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.8.5 Pipedrive Key News
7.9 Salesmate
7.9.1 Salesmate Corporate Summary
7.9.2 Salesmate Business Overview
7.9.3 Salesmate Cloud CRM Solutions Major Product Offerings
7.9.4 Salesmate Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.9.5 Salesmate Key News
7.10 Insightly
7.10.1 Insightly Corporate Summary
7.10.2 Insightly Business Overview
7.10.3 Insightly Cloud CRM Solutions Major Product Offerings
7.10.4 Insightly Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.10.5 Insightly Key News
7.11 EngageBay
7.11.1 EngageBay Corporate Summary
7.11.2 EngageBay Business Overview
7.11.3 EngageBay Cloud CRM Solutions Major Product Offerings
7.11.4 EngageBay Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.11.5 EngageBay Key News
7.12 Nutshell
7.12.1 Nutshell Corporate Summary
7.12.2 Nutshell Business Overview
7.12.3 Nutshell Cloud CRM Solutions Major Product Offerings
7.12.4 Nutshell Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.12.5 Nutshell Key News
7.13 Less Annoying CRM
7.13.1 Less Annoying CRM Corporate Summary
7.13.2 Less Annoying CRM Business Overview
7.13.3 Less Annoying CRM Cloud CRM Solutions Major Product Offerings
7.13.4 Less Annoying CRM Cloud CRM Solutions Revenue in Global Market (2017-2022)
7.13.5 Less Annoying CRM Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Cloud CRM Solutions Market Opportunities & Trends in Global Market
Table 2. Cloud CRM Solutions Market Drivers in Global Market
Table 3. Cloud CRM Solutions Market Restraints in Global Market
Table 4. Key Players of Cloud CRM Solutions in Global Market
Table 5. Top Cloud CRM Solutions Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Cloud CRM Solutions Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Cloud CRM Solutions Revenue Share by Companies, 2017-2022
Table 8. Global Companies Cloud CRM Solutions Product Type
Table 9. List of Global Tier 1 Cloud CRM Solutions Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Cloud CRM Solutions Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Cloud CRM Solutions Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Cloud CRM Solutions Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Cloud CRM Solutions Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Cloud CRM Solutions Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Cloud CRM Solutions Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Cloud CRM Solutions Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Cloud CRM Solutions Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Cloud CRM Solutions Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Cloud CRM Solutions Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Cloud CRM Solutions Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Cloud CRM Solutions Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Cloud CRM Solutions Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Cloud CRM Solutions Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Cloud CRM Solutions Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Cloud CRM Solutions Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Cloud CRM Solutions Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Cloud CRM Solutions Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Cloud CRM Solutions Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Cloud CRM Solutions Revenue, (US$, Mn), 2023-2028
Table 30. Zendesk Sell Corporate Summary
Table 31. Zendesk Sell Cloud CRM Solutions Product Offerings
Table 32. Zendesk Sell Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 33. Freshsales Corporate Summary
Table 34. Freshsales Cloud CRM Solutions Product Offerings
Table 35. Freshsales Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 36. Keap Corporate Summary
Table 37. Keap Cloud CRM Solutions Product Offerings
Table 38. Keap Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 39. Really Simple Systems Corporate Summary
Table 40. Really Simple Systems Cloud CRM Solutions Product Offerings
Table 41. Really Simple Systems Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 42. Hubspot CRM Corporate Summary
Table 43. Hubspot CRM Cloud CRM Solutions Product Offerings
Table 44. Hubspot CRM Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 45. Salesforce Corporate Summary
Table 46. Salesforce Cloud CRM Solutions Product Offerings
Table 47. Salesforce Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 48. Zoho CRM Corporate Summary
Table 49. Zoho CRM Cloud CRM Solutions Product Offerings
Table 50. Zoho CRM Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 51. Pipedrive Corporate Summary
Table 52. Pipedrive Cloud CRM Solutions Product Offerings
Table 53. Pipedrive Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 54. Salesmate Corporate Summary
Table 55. Salesmate Cloud CRM Solutions Product Offerings
Table 56. Salesmate Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 57. Insightly Corporate Summary
Table 58. Insightly Cloud CRM Solutions Product Offerings
Table 59. Insightly Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 60. EngageBay Corporate Summary
Table 61. EngageBay Cloud CRM Solutions Product Offerings
Table 62. EngageBay Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 63. Nutshell Corporate Summary
Table 64. Nutshell Cloud CRM Solutions Product Offerings
Table 65. Nutshell Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
Table 66. Less Annoying CRM Corporate Summary
Table 67. Less Annoying CRM Cloud CRM Solutions Product Offerings
Table 68. Less Annoying CRM Cloud CRM Solutions Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Cloud CRM Solutions Segment by Type in 2021
Figure 2. Cloud CRM Solutions Segment by Application in 2021
Figure 3. Global Cloud CRM Solutions Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Cloud CRM Solutions Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Cloud CRM Solutions Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Cloud CRM Solutions Revenue in 2021
Figure 8. By Type - Global Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 9. By Application - Global Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 10. By Region - Global Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 11. By Country - North America Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 12. US Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 16. Germany Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 17. France Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 24. China Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 28. India Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 30. Brazil Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Cloud CRM Solutions Revenue Market Share, 2017-2028
Figure 33. Turkey Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Cloud CRM Solutions Revenue, (US$, Mn), 2017-2028
Figure 37. Zendesk Sell Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Freshsales Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Keap Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Really Simple Systems Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Hubspot CRM Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Salesforce Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Zoho CRM Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Pipedrive Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Salesmate Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Insightly Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. EngageBay Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Nutshell Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Less Annoying CRM Cloud CRM Solutions Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
