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Global BPO and ITO Services Market Insights, Forecast to 2028

Global BPO and ITO Services Market Insights, Forecast to 2028

  • Category:ICT & Media
  • Published on : 02 September 2022
  • Pages :128
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  • Report Code:SMR-7317097
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BPO ITO Services Market Size, Share 2022


Market Analysis and Insights: Global BPO ITO Services Market

The global BPO ITO Services market size is projected to reach US$ XX million by 2027, from US$ XX million in 2020, at a CAGR of XX% during 2021-2027.

With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global BPO ITO Services market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global BPO ITO Services market in terms of revenue.

On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global BPO ITO Services market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global BPO ITO Services market.

Global BPO ITO Services Scope and Market Size

BPO and ITO Services market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global BPO and ITO Services market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028.

Segment by Type

Business Process Outsourcing

Infrastructure & Operations Services

Segment by Application

Banking, Financial Services, and Insurance (BFSI)

Healthcare

Manufacturing

IT & Telecommunication

Retail

Others

By Company

Accenture

Triniter

IBM

Cognizant

Concentrix

Wipro Technologies

Genpact

ADP

EXL Service

Invensis

SunTec India

Intetics

Unity Communications

Helpware

Plaxonic Technologies

Octopus Tech

HCL Technologies

TCS

Sciencesoft

Infosys Technologies

Capgemini

ISS

CSC?Computer Sciences Corporation

Sodexo

Colliers International

ACS?Affiliated Computer Services

By Region

North America

United States

Canada

Europe

Germany

France

UK

Italy

Russia

Nordic Countries

Rest of Europe

Asia-Pacific

China

Japan

South Korea

Southeast Asia

India

Australia

Rest of Asia

Latin America

Mexico

Brazil

Rest of Latin America

Middle East & Africa

Turkey

Saudi Arabia

UAE

Rest of MEA

The information for each competitor/Company Profile includes:

  • Company Overview
  • Business Strategy
  • Key Product Offerings
  • Financial Performance
  • Key Performance Indicators
  • Risk Analysis
  • Recent Development
  • Regional Presence
  • SWOT Analysis 

The content of the study subjects includes a total of 15 chapters:

Chapter 1, describes BPO ITO Services product scope, market overview, market opportunities, market driving force, and market risks.

Chapter 2, profiles the top manufacturers of BPO ITO Services, with price, sales, revenue, and global market share of BPO ITO Services from 2019 to 2022.

Chapter 3, the BPO ITO Services competitive situation, sales, revenue, and global market share of top manufacturers are analyzed emphatically by landscape contrast.

Chapter 4, the BPO ITO Services breakdown data are shown at the regional level, to show the sales, revenue and growth by regions, from 2017 to 2028.

Chapters 5 and 6, to segment the sales by Type and application, with sales market share and growth rate by type, and application, from 2017 to 2028.

Chapters 7, 8, 9, 10, and 11, to break the sales data at the country level, with sales, revenue, and market share for key countries in the world, from 2017 to 2022. and the BPO ITO Services market forecast, by regions, type, and application, with sales and revenue, from 2023 to 2028.

Chapter 12, the key raw materials and key suppliers, and industry chain of BPO ITO Services.

Chapter 13, 14, and 15, to describe BPO ITO Services sales channel, distributors, customers, research findings and conclusion, appendix and data source.

Key Indicators Analysed:

  • Market Players & Competitor Analysis: The report covers the key players of the industry including Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price and Gross Margin 2016-2027 & Sales with a thorough analysis of the market?s competitive landscape and detailed information on vendors and comprehensive details of factors that will challenge the growth of major market vendors.
  • Global and Regional Market Analysis: The report includes Global & Regional market status and outlook 2016-2027. Further the report provides break down details about each region & countries covered in the report. Identifying its sales, sales volume & revenue forecast. With detailed analysis by types and applications.
  • Market Trends: Market key trends which include Increased Competition and Continuous Innovations.
  • Opportunities and Drivers: Identifying the Growing Demands and New Technology
  • Porters Five Force Analysis: The report provides with the state of competition in industry depending on five basic forces: threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and existing industry rivalry.

Reasons to Purchase this Report:

  • Estimates 2022-2027 2021-2025 BPO ITO Services Report on, Status and Forecast, by Players, Types and Applications market development trends with the recent trends and SWOT analysis
  • Market dynamics scenario, along with growth opportunities of the market in the years to come
  • Market segmentation analysis including qualitative and quantitative research incorporating the impact of economic and policy aspects
  • Regional and country level analysis integrating the demand and supply forces that are influencing the growth of the market.
  • Market value (USD Million) and volume (Units Million) data for each segment and sub-segment
  • Competitive landscape involving the market share of major players, along with the new projects and strategies adopted by players in the past five years
  • Comprehensive company profiles covering the product offerings, key financial information, recent developments, SWOT analysis, and strategies employed by the major market players
  • 1-year analyst support, along with the data support in excel format.

Research Methodology:

The research methodology used to estimate and forecast this market begins by capturing the revenues of the key players and their shares in the market. Various secondary sources such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, have been used to identify and collect information useful for this extensive commercial study of the market. Calculations based on this led to the overall market size. After arriving at the overall market size, the total market has been split into several segments and subsegments, which have then been verified through primary research by conducting extensive interviews with industry experts such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments.

Report Attributes Report Details
Report Title Global BPO and ITO Services Market Insights, Forecast to 2028
Historical Year 2018 to 2022 (Data from 2010 can be provided as per availability)
Base Year 2021
Forecast Year 2029
Number of Pages 128 Pages
Customization Available Yes, the report can be customized as per your need.

TABLE OF CONTENTS

1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global BPO and ITO Services Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Business Process Outsourcing
1.2.3 Infrastructure & Operations Services
1.3 Market by Application
1.3.1 Global BPO and ITO Services Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 Banking, Financial Services, and Insurance (BFSI)
1.3.3 Healthcare
1.3.4 Manufacturing
1.3.5 IT & Telecommunication
1.3.6 Retail
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global BPO and ITO Services Market Perspective (2017-2028)
2.2 BPO and ITO Services Growth Trends by Region
2.2.1 BPO and ITO Services Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 BPO and ITO Services Historic Market Size by Region (2017-2022)
2.2.3 BPO and ITO Services Forecasted Market Size by Region (2023-2028)
2.3 BPO and ITO Services Market Dynamics
2.3.1 BPO and ITO Services Industry Trends
2.3.2 BPO and ITO Services Market Drivers
2.3.3 BPO and ITO Services Market Challenges
2.3.4 BPO and ITO Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top BPO and ITO Services Players by Revenue
3.1.1 Global Top BPO and ITO Services Players by Revenue (2017-2022)
3.1.2 Global BPO and ITO Services Revenue Market Share by Players (2017-2022)
3.2 Global BPO and ITO Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by BPO and ITO Services Revenue
3.4 Global BPO and ITO Services Market Concentration Ratio
3.4.1 Global BPO and ITO Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by BPO and ITO Services Revenue in 2021
3.5 BPO and ITO Services Key Players Head office and Area Served
3.6 Key Players BPO and ITO Services Product Solution and Service
3.7 Date of Enter into BPO and ITO Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 BPO and ITO Services Breakdown Data by Type
4.1 Global BPO and ITO Services Historic Market Size by Type (2017-2022)
4.2 Global BPO and ITO Services Forecasted Market Size by Type (2023-2028)
5 BPO and ITO Services Breakdown Data by Application
5.1 Global BPO and ITO Services Historic Market Size by Application (2017-2022)
5.2 Global BPO and ITO Services Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America BPO and ITO Services Market Size (2017-2028)
6.2 North America BPO and ITO Services Market Size by Type
6.2.1 North America BPO and ITO Services Market Size by Type (2017-2022)
6.2.2 North America BPO and ITO Services Market Size by Type (2023-2028)
6.2.3 North America BPO and ITO Services Market Share by Type (2017-2028)
6.3 North America BPO and ITO Services Market Size by Application
6.3.1 North America BPO and ITO Services Market Size by Application (2017-2022)
6.3.2 North America BPO and ITO Services Market Size by Application (2023-2028)
6.3.3 North America BPO and ITO Services Market Share by Application (2017-2028)
6.4 North America BPO and ITO Services Market Size by Country
6.4.1 North America BPO and ITO Services Market Size by Country (2017-2022)
6.4.2 North America BPO and ITO Services Market Size by Country (2023-2028)
6.4.3 United States
6.4.4 Canada
7 Europe
7.1 Europe BPO and ITO Services Market Size (2017-2028)
7.2 Europe BPO and ITO Services Market Size by Type
7.2.1 Europe BPO and ITO Services Market Size by Type (2017-2022)
7.2.2 Europe BPO and ITO Services Market Size by Type (2023-2028)
7.2.3 Europe BPO and ITO Services Market Share by Type (2017-2028)
7.3 Europe BPO and ITO Services Market Size by Application
7.3.1 Europe BPO and ITO Services Market Size by Application (2017-2022)
7.3.2 Europe BPO and ITO Services Market Size by Application (2023-2028)
7.3.3 Europe BPO and ITO Services Market Share by Application (2017-2028)
7.4 Europe BPO and ITO Services Market Size by Country
7.4.1 Europe BPO and ITO Services Market Size by Country (2017-2022)
7.4.2 Europe BPO and ITO Services Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific BPO and ITO Services Market Size (2017-2028)
8.2 Asia-Pacific BPO and ITO Services Market Size by Type
8.2.1 Asia-Pacific BPO and ITO Services Market Size by Type (2017-2022)
8.2.2 Asia-Pacific BPO and ITO Services Market Size by Type (2023-2028)
8.2.3 Asia-Pacific BPO and ITO Services Market Share by Type (2017-2028)
8.3 Asia-Pacific BPO and ITO Services Market Size by Application
8.3.1 Asia-Pacific BPO and ITO Services Market Size by Application (2017-2022)
8.3.2 Asia-Pacific BPO and ITO Services Market Size by Application (2023-2028)
8.3.3 Asia-Pacific BPO and ITO Services Market Share by Application (2017-2028)
8.4 Asia-Pacific BPO and ITO Services Market Size by Region
8.4.1 Asia-Pacific BPO and ITO Services Market Size by Region (2017-2022)
8.4.2 Asia-Pacific BPO and ITO Services Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America BPO and ITO Services Market Size (2017-2028)
9.2 Latin America BPO and ITO Services Market Size by Type
9.2.1 Latin America BPO and ITO Services Market Size by Type (2017-2022)
9.2.2 Latin America BPO and ITO Services Market Size by Type (2023-2028)
9.2.3 Latin America BPO and ITO Services Market Share by Type (2017-2028)
9.3 Latin America BPO and ITO Services Market Size by Application
9.3.1 Latin America BPO and ITO Services Market Size by Application (2017-2022)
9.3.2 Latin America BPO and ITO Services Market Size by Application (2023-2028)
9.3.3 Latin America BPO and ITO Services Market Share by Application (2017-2028)
9.4 Latin America BPO and ITO Services Market Size by Country
9.4.1 Latin America BPO and ITO Services Market Size by Country (2017-2022)
9.4.2 Latin America BPO and ITO Services Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa BPO and ITO Services Market Size (2017-2028)
10.2 Middle East & Africa BPO and ITO Services Market Size by Type
10.2.1 Middle East & Africa BPO and ITO Services Market Size by Type (2017-2022)
10.2.2 Middle East & Africa BPO and ITO Services Market Size by Type (2023-2028)
10.2.3 Middle East & Africa BPO and ITO Services Market Share by Type (2017-2028)
10.3 Middle East & Africa BPO and ITO Services Market Size by Application
10.3.1 Middle East & Africa BPO and ITO Services Market Size by Application (2017-2022)
10.3.2 Middle East & Africa BPO and ITO Services Market Size by Application (2023-2028)
10.3.3 Middle East & Africa BPO and ITO Services Market Share by Application (2017-2028)
10.4 Middle East & Africa BPO and ITO Services Market Size by Country
10.4.1 Middle East & Africa BPO and ITO Services Market Size by Country (2017-2022)
10.4.2 Middle East & Africa BPO and ITO Services Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Details
11.1.2 Accenture Business Overview
11.1.3 Accenture BPO and ITO Services Introduction
11.1.4 Accenture Revenue in BPO and ITO Services Business (2017-2022)
11.1.5 Accenture Recent Developments
11.2 Triniter
11.2.1 Triniter Company Details
11.2.2 Triniter Business Overview
11.2.3 Triniter BPO and ITO Services Introduction
11.2.4 Triniter Revenue in BPO and ITO Services Business (2017-2022)
11.2.5 Triniter Recent Developments
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM BPO and ITO Services Introduction
11.3.4 IBM Revenue in BPO and ITO Services Business (2017-2022)
11.3.5 IBM Recent Developments
11.4 Cognizant
11.4.1 Cognizant Company Details
11.4.2 Cognizant Business Overview
11.4.3 Cognizant BPO and ITO Services Introduction
11.4.4 Cognizant Revenue in BPO and ITO Services Business (2017-2022)
11.4.5 Cognizant Recent Developments
11.5 Concentrix
11.5.1 Concentrix Company Details
11.5.2 Concentrix Business Overview
11.5.3 Concentrix BPO and ITO Services Introduction
11.5.4 Concentrix Revenue in BPO and ITO Services Business (2017-2022)
11.5.5 Concentrix Recent Developments
11.6 Wipro Technologies
11.6.1 Wipro Technologies Company Details
11.6.2 Wipro Technologies Business Overview
11.6.3 Wipro Technologies BPO and ITO Services Introduction
11.6.4 Wipro Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.6.5 Wipro Technologies Recent Developments
11.7 Genpact
11.7.1 Genpact Company Details
11.7.2 Genpact Business Overview
11.7.3 Genpact BPO and ITO Services Introduction
11.7.4 Genpact Revenue in BPO and ITO Services Business (2017-2022)
11.7.5 Genpact Recent Developments
11.8 ADP
11.8.1 ADP Company Details
11.8.2 ADP Business Overview
11.8.3 ADP BPO and ITO Services Introduction
11.8.4 ADP Revenue in BPO and ITO Services Business (2017-2022)
11.8.5 ADP Recent Developments
11.9 EXL Service
11.9.1 EXL Service Company Details
11.9.2 EXL Service Business Overview
11.9.3 EXL Service BPO and ITO Services Introduction
11.9.4 EXL Service Revenue in BPO and ITO Services Business (2017-2022)
11.9.5 EXL Service Recent Developments
11.10 Invensis
11.10.1 Invensis Company Details
11.10.2 Invensis Business Overview
11.10.3 Invensis BPO and ITO Services Introduction
11.10.4 Invensis Revenue in BPO and ITO Services Business (2017-2022)
11.10.5 Invensis Recent Developments
11.11 SunTec India
11.11.1 SunTec India Company Details
11.11.2 SunTec India Business Overview
11.11.3 SunTec India BPO and ITO Services Introduction
11.11.4 SunTec India Revenue in BPO and ITO Services Business (2017-2022)
11.11.5 SunTec India Recent Developments
11.12 Intetics
11.12.1 Intetics Company Details
11.12.2 Intetics Business Overview
11.12.3 Intetics BPO and ITO Services Introduction
11.12.4 Intetics Revenue in BPO and ITO Services Business (2017-2022)
11.12.5 Intetics Recent Developments
11.13 Unity Communications
11.13.1 Unity Communications Company Details
11.13.2 Unity Communications Business Overview
11.13.3 Unity Communications BPO and ITO Services Introduction
11.13.4 Unity Communications Revenue in BPO and ITO Services Business (2017-2022)
11.13.5 Unity Communications Recent Developments
11.14 Helpware
11.14.1 Helpware Company Details
11.14.2 Helpware Business Overview
11.14.3 Helpware BPO and ITO Services Introduction
11.14.4 Helpware Revenue in BPO and ITO Services Business (2017-2022)
11.14.5 Helpware Recent Developments
11.15 Plaxonic Technologies
11.15.1 Plaxonic Technologies Company Details
11.15.2 Plaxonic Technologies Business Overview
11.15.3 Plaxonic Technologies BPO and ITO Services Introduction
11.15.4 Plaxonic Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.15.5 Plaxonic Technologies Recent Developments
11.16 Octopus Tech
11.16.1 Octopus Tech Company Details
11.16.2 Octopus Tech Business Overview
11.16.3 Octopus Tech BPO and ITO Services Introduction
11.16.4 Octopus Tech Revenue in BPO and ITO Services Business (2017-2022)
11.16.5 Octopus Tech Recent Developments
11.17 HCL Technologies
11.17.1 HCL Technologies Company Details
11.17.2 HCL Technologies Business Overview
11.17.3 HCL Technologies BPO and ITO Services Introduction
11.17.4 HCL Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.17.5 HCL Technologies Recent Developments
11.18 TCS
11.18.1 TCS Company Details
11.18.2 TCS Business Overview
11.18.3 TCS BPO and ITO Services Introduction
11.18.4 TCS Revenue in BPO and ITO Services Business (2017-2022)
11.18.5 TCS Recent Developments
11.19 Sciencesoft
11.19.1 Sciencesoft Company Details
11.19.2 Sciencesoft Business Overview
11.19.3 Sciencesoft BPO and ITO Services Introduction
11.19.4 Sciencesoft Revenue in BPO and ITO Services Business (2017-2022)
11.19.5 Sciencesoft Recent Developments
11.20 Infosys Technologies
11.20.1 Infosys Technologies Company Details
11.20.2 Infosys Technologies Business Overview
11.20.3 Infosys Technologies BPO and ITO Services Introduction
11.20.4 Infosys Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.20.5 Infosys Technologies Recent Developments
11.21 Capgemini
11.21.1 Capgemini Company Details
11.21.2 Capgemini Business Overview
11.21.3 Capgemini BPO and ITO Services Introduction
11.21.4 Capgemini Revenue in BPO and ITO Services Business (2017-2022)
11.21.5 Capgemini Recent Developments
11.22 ISS
11.22.1 ISS Company Details
11.22.2 ISS Business Overview
11.22.3 ISS BPO and ITO Services Introduction
11.22.4 ISS Revenue in BPO and ITO Services Business (2017-2022)
11.22.5 ISS Recent Developments
11.23 CSC?Computer Sciences Corporation
11.23.1 CSC?Computer Sciences Corporation Company Details
11.23.2 CSC?Computer Sciences Corporation Business Overview
11.23.3 CSC?Computer Sciences Corporation BPO and ITO Services Introduction
11.23.4 CSC?Computer Sciences Corporation Revenue in BPO and ITO Services Business (2017-2022)
11.23.5 CSC?Computer Sciences Corporation Recent Developments
11.24 Sodexo
11.24.1 Sodexo Company Details
11.24.2 Sodexo Business Overview
11.24.3 Sodexo BPO and ITO Services Introduction
11.24.4 Sodexo Revenue in BPO and ITO Services Business (2017-2022)
11.24.5 Sodexo Recent Developments
11.25 Colliers International
11.25.1 Colliers International Company Details
11.25.2 Colliers International Business Overview
11.25.3 Colliers International BPO and ITO Services Introduction
11.25.4 Colliers International Revenue in BPO and ITO Services Business (2017-2022)
11.25.5 Colliers International Recent Developments
11.26 ACS?Affiliated Computer Services
11.26.1 ACS?Affiliated Computer Services Company Details
11.26.2 ACS?Affiliated Computer Services Business Overview
11.26.3 ACS?Affiliated Computer Services BPO and ITO Services Introduction
11.26.4 ACS?Affiliated Computer Services Revenue in BPO and ITO Services Business (2017-2022)
11.26.5 ACS?Affiliated Computer Services Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer

LIST OF TABLES & FIGURES

List of Tables
Table 1. Global BPO and ITO Services Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of Business Process Outsourcing
Table 3. Key Players of Infrastructure & Operations Services
Table 4. Global BPO and ITO Services Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 5. Global BPO and ITO Services Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global BPO and ITO Services Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global BPO and ITO Services Market Share by Region (2017-2022)
Table 8. Global BPO and ITO Services Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global BPO and ITO Services Market Share by Region (2023-2028)
Table 10. BPO and ITO Services Market Trends
Table 11. BPO and ITO Services Market Drivers
Table 12. BPO and ITO Services Market Challenges
Table 13. BPO and ITO Services Market Restraints
Table 14. Global BPO and ITO Services Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global BPO and ITO Services Revenue Share by Players (2017-2022)
Table 16. Global Top BPO and ITO Services by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO and ITO Services as of 2021)
Table 17. Ranking of Global Top BPO and ITO Services Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by BPO and ITO Services Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players BPO and ITO Services Product Solution and Service
Table 21. Date of Enter into BPO and ITO Services Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global BPO and ITO Services Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global BPO and ITO Services Revenue Market Share by Type (2017-2022)
Table 25. Global BPO and ITO Services Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global BPO and ITO Services Revenue Market Share by Type (2023-2028)
Table 27. Global BPO and ITO Services Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global BPO and ITO Services Revenue Share by Application (2017-2022)
Table 29. Global BPO and ITO Services Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global BPO and ITO Services Revenue Share by Application (2023-2028)
Table 31. North America BPO and ITO Services Market Size by Type (2017-2022) & (US$ Million)
Table 32. North America BPO and ITO Services Market Size by Type (2023-2028) & (US$ Million)
Table 33. North America BPO and ITO Services Market Size by Application (2017-2022) & (US$ Million)
Table 34. North America BPO and ITO Services Market Size by Application (2023-2028) & (US$ Million)
Table 35. North America BPO and ITO Services Market Size by Country (2017-2022) & (US$ Million)
Table 36. North America BPO and ITO Services Market Size by Country (2023-2028) & (US$ Million)
Table 37. Europe BPO and ITO Services Market Size by Type (2017-2022) & (US$ Million)
Table 38. Europe BPO and ITO Services Market Size by Type (2023-2028) & (US$ Million)
Table 39. Europe BPO and ITO Services Market Size by Application (2017-2022) & (US$ Million)
Table 40. Europe BPO and ITO Services Market Size by Application (2023-2028) & (US$ Million)
Table 41. Europe BPO and ITO Services Market Size by Country (2017-2022) & (US$ Million)
Table 42. Europe BPO and ITO Services Market Size by Country (2023-2028) & (US$ Million)
Table 43. Asia Pacific BPO and ITO Services Market Size by Type (2017-2022) & (US$ Million)
Table 44. Asia Pacific BPO and ITO Services Market Size by Type (2023-2028) & (US$ Million)
Table 45. Asia Pacific BPO and ITO Services Market Size by Application (2017-2022) & (US$ Million)
Table 46. Asia Pacific BPO and ITO Services Market Size by Application (2023-2028) & (US$ Million)
Table 47. Asia Pacific BPO and ITO Services Market Size by Region (2017-2022) & (US$ Million)
Table 48. Asia Pacific BPO and ITO Services Market Size by Region (2023-2028) & (US$ Million)
Table 49. Latin America BPO and ITO Services Market Size by Type (2017-2022) & (US$ Million)
Table 50. Latin America BPO and ITO Services Market Size by Type (2023-2028) & (US$ Million)
Table 51. Latin America BPO and ITO Services Market Size by Application (2017-2022) & (US$ Million)
Table 52. Latin America BPO and ITO Services Market Size by Application (2023-2028) & (US$ Million)
Table 53. Latin America BPO and ITO Services Market Size by Country (2017-2022) & (US$ Million)
Table 54. Latin America BPO and ITO Services Market Size by Country (2023-2028) & (US$ Million)
Table 55. Middle East and Africa BPO and ITO Services Market Size by Type (2017-2022) & (US$ Million)
Table 56. Middle East and Africa BPO and ITO Services Market Size by Type (2023-2028) & (US$ Million)
Table 57. Middle East and Africa BPO and ITO Services Market Size by Application (2017-2022) & (US$ Million)
Table 58. Middle East and Africa BPO and ITO Services Market Size by Application (2023-2028) & (US$ Million)
Table 59. Middle East and Africa BPO and ITO Services Market Size by Country (2017-2022) & (US$ Million)
Table 60. Middle East and Africa BPO and ITO Services Market Size by Country (2023-2028) & (US$ Million)
Table 61. Accenture Company Details
Table 62. Accenture Business Overview
Table 63. Accenture BPO and ITO Services Product
Table 64. Accenture Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 65. Accenture Recent Developments
Table 66. Triniter Company Details
Table 67. Triniter Business Overview
Table 68. Triniter BPO and ITO Services Product
Table 69. Triniter Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 70. Triniter Recent Developments
Table 71. IBM Company Details
Table 72. IBM Business Overview
Table 73. IBM BPO and ITO Services Product
Table 74. IBM Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 75. IBM Recent Developments
Table 76. Cognizant Company Details
Table 77. Cognizant Business Overview
Table 78. Cognizant BPO and ITO Services Product
Table 79. Cognizant Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 80. Cognizant Recent Developments
Table 81. Concentrix Company Details
Table 82. Concentrix Business Overview
Table 83. Concentrix BPO and ITO Services Product
Table 84. Concentrix Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 85. Concentrix Recent Developments
Table 86. Wipro Technologies Company Details
Table 87. Wipro Technologies Business Overview
Table 88. Wipro Technologies BPO and ITO Services Product
Table 89. Wipro Technologies Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 90. Wipro Technologies Recent Developments
Table 91. Genpact Company Details
Table 92. Genpact Business Overview
Table 93. Genpact BPO and ITO Services Product
Table 94. Genpact Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 95. Genpact Recent Developments
Table 96. ADP Company Details
Table 97. ADP Business Overview
Table 98. ADP BPO and ITO Services Product
Table 99. ADP Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 100. ADP Recent Developments
Table 101. EXL Service Company Details
Table 102. EXL Service Business Overview
Table 103. EXL Service BPO and ITO Services Product
Table 104. EXL Service Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 105. EXL Service Recent Developments
Table 106. Invensis Company Details
Table 107. Invensis Business Overview
Table 108. Invensis BPO and ITO Services Product
Table 109. Invensis Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 110. Invensis Recent Developments
Table 111. SunTec India Company Details
Table 112. SunTec India Business Overview
Table 113. SunTec India BPO and ITO Services Product
Table 114. SunTec India Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 115. SunTec India Recent Developments
Table 116. Intetics Company Details
Table 117. Intetics Business Overview
Table 118. Intetics BPO and ITO Services Product
Table 119. Intetics Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 120. Intetics Recent Developments
Table 121. Unity Communications Company Details
Table 122. Unity Communications Business Overview
Table 123. Unity Communications BPO and ITO Services Product
Table 124. Unity Communications Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 125. Unity Communications Recent Developments
Table 126. Helpware Company Details
Table 127. Helpware Business Overview
Table 128. Helpware BPO and ITO Services Product
Table 129. Helpware Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 130. Helpware Recent Developments
Table 131. Plaxonic Technologies Company Details
Table 132. Plaxonic Technologies Business Overview
Table 133. Plaxonic Technologies BPO and ITO Services Product
Table 134. Plaxonic Technologies Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 135. Plaxonic Technologies Recent Developments
Table 136. Octopus Tech Company Details
Table 137. Octopus Tech Business Overview
Table 138. Octopus Tech BPO and ITO Services Product
Table 139. Octopus Tech Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 140. Octopus Tech Recent Developments
Table 141. HCL Technologies Company Details
Table 142. HCL Technologies Business Overview
Table 143. HCL Technologies BPO and ITO Services Product
Table 144. HCL Technologies Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 145. HCL Technologies Recent Developments
Table 146. TCS Company Details
Table 147. TCS Business Overview
Table 148. TCS BPO and ITO Services Product
Table 149. TCS Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 150. TCS Recent Developments
Table 151. Sciencesoft Company Details
Table 152. Sciencesoft Business Overview
Table 153. Sciencesoft BPO and ITO Services Product
Table 154. Sciencesoft Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 155. Sciencesoft Recent Developments
Table 156. Infosys Technologies Company Details
Table 157. Infosys Technologies Business Overview
Table 158. Infosys Technologies BPO and ITO Services Product
Table 159. Infosys Technologies Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 160. Infosys Technologies Recent Developments
Table 161. Capgemini Company Details
Table 162. Capgemini Business Overview
Table 163. Capgemini BPO and ITO Services Product
Table 164. Capgemini Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 165. Capgemini Recent Developments
Table 166. ISS Company Details
Table 167. ISS Business Overview
Table 168. ISS BPO and ITO Services Product
Table 169. ISS Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 170. ISS Recent Developments
Table 171. CSC?Computer Sciences Corporation Company Details
Table 172. CSC?Computer Sciences Corporation Business Overview
Table 173. CSC?Computer Sciences Corporation BPO and ITO Services Product
Table 174. CSC?Computer Sciences Corporation Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 175. CSC?Computer Sciences Corporation Recent Developments
Table 176. Sodexo Company Details
Table 177. Sodexo Business Overview
Table 178. Sodexo BPO and ITO Services Product
Table 179. Sodexo Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 180. Sodexo Recent Developments
Table 181. Colliers International Company Details
Table 182. Colliers International Business Overview
Table 183. Colliers International BPO and ITO Services Product
Table 184. Colliers International Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 185. Colliers International Recent Developments
Table 186. ACS?Affiliated Computer Services Company Details
Table 187. ACS?Affiliated Computer Services Business Overview
Table 188. ACS?Affiliated Computer Services BPO and ITO Services Product
Table 189. ACS?Affiliated Computer Services Revenue in BPO and ITO Services Business (2017-2022) & (US$ Million)
Table 190. ACS?Affiliated Computer Services Recent Developments
Table 191. Research Programs/Design for This Report
Table 192. Key Data Information from Secondary Sources
Table 193. Key Data Information from Primary Sources
List of Figures
Figure 1. Global BPO and ITO Services Market Share by Type: 2021 VS 2028
Figure 2. Business Process Outsourcing Features
Figure 3. Infrastructure & Operations Services Features
Figure 4. Global BPO and ITO Services Market Share by Application: 2021 VS 2028
Figure 5. Banking, Financial Services, and Insurance (BFSI) Case Studies
Figure 6. Healthcare Case Studies
Figure 7. Manufacturing Case Studies
Figure 8. IT & Telecommunication Case Studies
Figure 9. Retail Case Studies
Figure 10. Others Case Studies
Figure 11. BPO and ITO Services Report Years Considered
Figure 12. Global BPO and ITO Services Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 13. Global BPO and ITO Services Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 14. Global BPO and ITO Services Market Share by Region: 2021 VS 2028
Figure 15. Global BPO and ITO Services Market Share by Players in 2021
Figure 16. Global Top BPO and ITO Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO and ITO Services as of 2021)
Figure 17. The Top 10 and 5 Players Market Share by BPO and ITO Services Revenue in 2021
Figure 18. North America BPO and ITO Services Market Size YoY (2017-2028) & (US$ Million)
Figure 19. North America BPO and ITO Services Market Size Market Share by Type (2017-2028)
Figure 20. North America BPO and ITO Services Market Size Market Share by Application (2017-2028)
Figure 21. North America BPO and ITO Services Market Size Share by Country (2017-2028)
Figure 22. United States BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. Canada BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. Europe BPO and ITO Services Market Size YoY (2017-2028) & (US$ Million)
Figure 25. Europe BPO and ITO Services Market Size Market Share by Type (2017-2028)
Figure 26. Europe BPO and ITO Services Market Size Market Share by Application (2017-2028)
Figure 27. Europe BPO and ITO Services Market Size Share by Country (2017-2028)
Figure 28. Germany BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. France BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. U.K. BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Italy BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Russia BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Nordic Countries BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Asia-Pacific BPO and ITO Services Market Size YoY (2017-2028) & (US$ Million)
Figure 35. Asia Pacific BPO and ITO Services Market Size Market Share by Type (2017-2028)
Figure 36. Asia Pacific BPO and ITO Services Market Size Market Share by Application (2017-2028)
Figure 37. Asia Pacific BPO and ITO Services Market Size Share by Region (2017-2028)
Figure 38. China BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Japan BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. South Korea BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Southeast Asia BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. India BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 43. Australia BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
Figure 44. Latin America BPO and ITO Services Market Size YoY (2017-2028) & (US$ Million)
Figure 45. Latin America BPO and ITO Services Market Size Market Share by Type (2017-2028)
Figure 46. Latin America BPO and ITO Services Market Size Market Share by Application (2017-2028)
Figure 47. Latin America BPO and ITO Services Market Size Share by Country (2017-2028)
Figure 48. Mexico BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 49. Brazil BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 50. Middle East & Africa BPO and ITO Services Market Size YoY (2017-2028) & (US$ Million)
Figure 51. Middle East and Africa BPO and ITO Services Market Size Market Share by Type (2017-2028)
Figure 52. Middle East and Africa BPO and ITO Services Market Size Market Share by Application (2017-2028)
Figure 53. Middle East and Africa BPO and ITO Services Market Size Share by Country (2017-2028)
Figure 54. Turkey BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 55. Saudi Arabia BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 56. UAE BPO and ITO Services Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 57. Accenture Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 58. Triniter Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 59. IBM Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 60. Cognizant Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 61. Concentrix Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 62. Wipro Technologies Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 63. Genpact Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 64. ADP Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 65. EXL Service Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 66. Invensis Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 67. SunTec India Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 68. Intetics Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 69. Unity Communications Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 70. Helpware Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 71. Plaxonic Technologies Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 72. Octopus Tech Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 73. HCL Technologies Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 74. TCS Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 75. Sciencesoft Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 76. Infosys Technologies Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 77. Capgemini Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 78. ISS Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 79. CSC?Computer Sciences Corporation Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 80. Sodexo Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 81. Colliers International Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 82. ACS?Affiliated Computer Services Revenue Growth Rate in BPO and ITO Services Business (2017-2022)
Figure 83. Bottom-up and Top-down Approaches for This Report
Figure 84. Data Triangulation
Figure 85. Key Executives Interviewed

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