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BFSI BPO Service Market Size, Share 2024
The global BFSI BPO Service market was valued at US$ million in 2023 and is projected to reach US$ million by 2030, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2023, While China is to reach $ Million.
Customer Services Segment to Reach $ Million by 2030, with a % CAGR in next six years.
The global key manufacturers of BFSI BPO Service include Accenture PLC, Cognizant, Concentrix Corporation, Genpact, IBM Corporation, Infosys Limited, Mphasis, NTT Data Corporation and Tata Consultancy Services Limited, etc. in 2023, the global top five players have a share approximately % in terms of revenue.
This report aims to provide a comprehensive presentation of the global market for BFSI BPO Service, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding BFSI BPO Service. This report contains market size and forecasts of BFSI BPO Service in global, including the following market information:
Global BFSI BPO Service Market Revenue, 2019-2024, 2025-2030, ($ millions)
Global top five companies in 2023 (%)
We surveyed the BFSI BPO Service companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global BFSI BPO Service Market, by Type, 2019-2024, 2025-2030 ($ millions)
Global BFSI BPO Service Market Segment Percentages, by Type, 2023 (%)
Customer Services
Finance & Accounting
Human Resource
KPO
Procurement & Supply Chain
Others
Global BFSI BPO Service Market, by Application, 2019-2024, 2025-2030 ($ millions)
Global BFSI BPO Service Market Segment Percentages, by Application, 2023 (%)
Large Enterprises
Small and Medium-sized Enterprises
Global BFSI BPO Service Market, By Region and Country, 2019-2024, 2025-2030 ($ Millions)
Global BFSI BPO Service Market Segment Percentages, By Region and Country, 2023 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies BFSI BPO Service revenues in global market, 2019-2024 (estimated), ($ millions)
Key companies BFSI BPO Service revenues share in global market, 2023 (%)
Further, the report presents profiles of competitors in the market, key players include:
Accenture PLC
Cognizant
Concentrix Corporation
Genpact
IBM Corporation
Infosys Limited
Mphasis
NTT Data Corporation
Tata Consultancy Services Limited
Wipro Limited
Outline of Major Chapters:
Chapter 1: Introduces the definition of BFSI BPO Service, market overview.
Chapter 2: Global BFSI BPO Service market size in revenue.
Chapter 3: Detailed analysis of BFSI BPO Service company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of BFSI BPO Service in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
| Report Attributes |
Report Details |
| Report Title |
BFSI BPO Service Market, Global Outlook and Forecast 2024-2030 |
| Historical Year |
2018 to 2022 (Data from 2010 can be provided as per availability) |
| Base Year |
2023 |
| Forecast Year |
2031 |
| Number of Pages |
60 Pages |
| Customization Available |
Yes, the report can be customized as per your need. |
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 BFSI BPO Service Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global BFSI BPO Service Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global BFSI BPO Service Overall Market Size
2.1 Global BFSI BPO Service Market Size: 2023 VS 2030
2.2 Global BFSI BPO Service Market Size, Prospects & Forecasts: 2019-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top BFSI BPO Service Players in Global Market
3.2 Top Global BFSI BPO Service Companies Ranked by Revenue
3.3 Global BFSI BPO Service Revenue by Companies
3.4 Top 3 and Top 5 BFSI BPO Service Companies in Global Market, by Revenue in 2023
3.5 Global Companies BFSI BPO Service Product Type
3.6 Tier 1, Tier 2 and Tier 3 BFSI BPO Service Players in Global Market
3.6.1 List of Global Tier 1 BFSI BPO Service Companies
3.6.2 List of Global Tier 2 and Tier 3 BFSI BPO Service Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global BFSI BPO Service Market Size Markets, 2023 & 2030
4.1.2 Customer Services
4.1.3 Finance & Accounting
4.1.4 Human Resource
4.1.5 KPO
4.1.6 Procurement & Supply Chain
4.1.7 Others
4.2 By Type - Global BFSI BPO Service Revenue & Forecasts
4.2.1 By Type - Global BFSI BPO Service Revenue, 2019-2024
4.2.2 By Type - Global BFSI BPO Service Revenue, 2025-2030
4.2.3 By Type - Global BFSI BPO Service Revenue Market Share, 2019-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global BFSI BPO Service Market Size, 2023 & 2030
5.1.2 Large Enterprises
5.1.3 Small and Medium-sized Enterprises
5.2 By Application - Global BFSI BPO Service Revenue & Forecasts
5.2.1 By Application - Global BFSI BPO Service Revenue, 2019-2024
5.2.2 By Application - Global BFSI BPO Service Revenue, 2025-2030
5.2.3 By Application - Global BFSI BPO Service Revenue Market Share, 2019-2030
6 Sights by Region
6.1 By Region - Global BFSI BPO Service Market Size, 2023 & 2030
6.2 By Region - Global BFSI BPO Service Revenue & Forecasts
6.2.1 By Region - Global BFSI BPO Service Revenue, 2019-2024
6.2.2 By Region - Global BFSI BPO Service Revenue, 2025-2030
6.2.3 By Region - Global BFSI BPO Service Revenue Market Share, 2019-2030
6.3 North America
6.3.1 By Country - North America BFSI BPO Service Revenue, 2019-2030
6.3.2 US BFSI BPO Service Market Size, 2019-2030
6.3.3 Canada BFSI BPO Service Market Size, 2019-2030
6.3.4 Mexico BFSI BPO Service Market Size, 2019-2030
6.4 Europe
6.4.1 By Country - Europe BFSI BPO Service Revenue, 2019-2030
6.4.2 Germany BFSI BPO Service Market Size, 2019-2030
6.4.3 France BFSI BPO Service Market Size, 2019-2030
6.4.4 U.K. BFSI BPO Service Market Size, 2019-2030
6.4.5 Italy BFSI BPO Service Market Size, 2019-2030
6.4.6 Russia BFSI BPO Service Market Size, 2019-2030
6.4.7 Nordic Countries BFSI BPO Service Market Size, 2019-2030
6.4.8 Benelux BFSI BPO Service Market Size, 2019-2030
6.5 Asia
6.5.1 By Region - Asia BFSI BPO Service Revenue, 2019-2030
6.5.2 China BFSI BPO Service Market Size, 2019-2030
6.5.3 Japan BFSI BPO Service Market Size, 2019-2030
6.5.4 South Korea BFSI BPO Service Market Size, 2019-2030
6.5.5 Southeast Asia BFSI BPO Service Market Size, 2019-2030
6.5.6 India BFSI BPO Service Market Size, 2019-2030
6.6 South America
6.6.1 By Country - South America BFSI BPO Service Revenue, 2019-2030
6.6.2 Brazil BFSI BPO Service Market Size, 2019-2030
6.6.3 Argentina BFSI BPO Service Market Size, 2019-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa BFSI BPO Service Revenue, 2019-2030
6.7.2 Turkey BFSI BPO Service Market Size, 2019-2030
6.7.3 Israel BFSI BPO Service Market Size, 2019-2030
6.7.4 Saudi Arabia BFSI BPO Service Market Size, 2019-2030
6.7.5 UAE BFSI BPO Service Market Size, 2019-2030
7 BFSI BPO Service Companies Profiles
7.1 Accenture PLC
7.1.1 Accenture PLC Company Summary
7.1.2 Accenture PLC Business Overview
7.1.3 Accenture PLC BFSI BPO Service Major Product Offerings
7.1.4 Accenture PLC BFSI BPO Service Revenue in Global Market (2019-2024)
7.1.5 Accenture PLC Key News & Latest Developments
7.2 Cognizant
7.2.1 Cognizant Company Summary
7.2.2 Cognizant Business Overview
7.2.3 Cognizant BFSI BPO Service Major Product Offerings
7.2.4 Cognizant BFSI BPO Service Revenue in Global Market (2019-2024)
7.2.5 Cognizant Key News & Latest Developments
7.3 Concentrix Corporation
7.3.1 Concentrix Corporation Company Summary
7.3.2 Concentrix Corporation Business Overview
7.3.3 Concentrix Corporation BFSI BPO Service Major Product Offerings
7.3.4 Concentrix Corporation BFSI BPO Service Revenue in Global Market (2019-2024)
7.3.5 Concentrix Corporation Key News & Latest Developments
7.4 Genpact
7.4.1 Genpact Company Summary
7.4.2 Genpact Business Overview
7.4.3 Genpact BFSI BPO Service Major Product Offerings
7.4.4 Genpact BFSI BPO Service Revenue in Global Market (2019-2024)
7.4.5 Genpact Key News & Latest Developments
7.5 IBM Corporation
7.5.1 IBM Corporation Company Summary
7.5.2 IBM Corporation Business Overview
7.5.3 IBM Corporation BFSI BPO Service Major Product Offerings
7.5.4 IBM Corporation BFSI BPO Service Revenue in Global Market (2019-2024)
7.5.5 IBM Corporation Key News & Latest Developments
7.6 Infosys Limited
7.6.1 Infosys Limited Company Summary
7.6.2 Infosys Limited Business Overview
7.6.3 Infosys Limited BFSI BPO Service Major Product Offerings
7.6.4 Infosys Limited BFSI BPO Service Revenue in Global Market (2019-2024)
7.6.5 Infosys Limited Key News & Latest Developments
7.7 Mphasis
7.7.1 Mphasis Company Summary
7.7.2 Mphasis Business Overview
7.7.3 Mphasis BFSI BPO Service Major Product Offerings
7.7.4 Mphasis BFSI BPO Service Revenue in Global Market (2019-2024)
7.7.5 Mphasis Key News & Latest Developments
7.8 NTT Data Corporation
7.8.1 NTT Data Corporation Company Summary
7.8.2 NTT Data Corporation Business Overview
7.8.3 NTT Data Corporation BFSI BPO Service Major Product Offerings
7.8.4 NTT Data Corporation BFSI BPO Service Revenue in Global Market (2019-2024)
7.8.5 NTT Data Corporation Key News & Latest Developments
7.9 Tata Consultancy Services Limited
7.9.1 Tata Consultancy Services Limited Company Summary
7.9.2 Tata Consultancy Services Limited Business Overview
7.9.3 Tata Consultancy Services Limited BFSI BPO Service Major Product Offerings
7.9.4 Tata Consultancy Services Limited BFSI BPO Service Revenue in Global Market (2019-2024)
7.9.5 Tata Consultancy Services Limited Key News & Latest Developments
7.10 Wipro Limited
7.10.1 Wipro Limited Company Summary
7.10.2 Wipro Limited Business Overview
7.10.3 Wipro Limited BFSI BPO Service Major Product Offerings
7.10.4 Wipro Limited BFSI BPO Service Revenue in Global Market (2019-2024)
7.10.5 Wipro Limited Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. BFSI BPO Service Market Opportunities & Trends in Global Market
Table 2. BFSI BPO Service Market Drivers in Global Market
Table 3. BFSI BPO Service Market Restraints in Global Market
Table 4. Key Players of BFSI BPO Service in Global Market
Table 5. Top BFSI BPO Service Players in Global Market, Ranking by Revenue (2023)
Table 6. Global BFSI BPO Service Revenue by Companies, (US$, Mn), 2019-2024
Table 7. Global BFSI BPO Service Revenue Share by Companies, 2019-2024
Table 8. Global Companies BFSI BPO Service Product Type
Table 9. List of Global Tier 1 BFSI BPO Service Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 10. List of Global Tier 2 and Tier 3 BFSI BPO Service Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 11. By Type ? Global BFSI BPO Service Revenue, (US$, Mn), 2023 & 2030
Table 12. By Type - BFSI BPO Service Revenue in Global (US$, Mn), 2019-2024
Table 13. By Type - BFSI BPO Service Revenue in Global (US$, Mn), 2025-2030
Table 14. By Application ? Global BFSI BPO Service Revenue, (US$, Mn), 2023 & 2030
Table 15. By Application - BFSI BPO Service Revenue in Global (US$, Mn), 2019-2024
Table 16. By Application - BFSI BPO Service Revenue in Global (US$, Mn), 2025-2030
Table 17. By Region ? Global BFSI BPO Service Revenue, (US$, Mn), 2023 & 2030
Table 18. By Region - Global BFSI BPO Service Revenue (US$, Mn), 2019-2024
Table 19. By Region - Global BFSI BPO Service Revenue (US$, Mn), 2025-2030
Table 20. By Country - North America BFSI BPO Service Revenue, (US$, Mn), 2019-2024
Table 21. By Country - North America BFSI BPO Service Revenue, (US$, Mn), 2025-2030
Table 22. By Country - Europe BFSI BPO Service Revenue, (US$, Mn), 2019-2024
Table 23. By Country - Europe BFSI BPO Service Revenue, (US$, Mn), 2025-2030
Table 24. By Region - Asia BFSI BPO Service Revenue, (US$, Mn), 2019-2024
Table 25. By Region - Asia BFSI BPO Service Revenue, (US$, Mn), 2025-2030
Table 26. By Country - South America BFSI BPO Service Revenue, (US$, Mn), 2019-2024
Table 27. By Country - South America BFSI BPO Service Revenue, (US$, Mn), 2025-2030
Table 28. By Country - Middle East & Africa BFSI BPO Service Revenue, (US$, Mn), 2019-2024
Table 29. By Country - Middle East & Africa BFSI BPO Service Revenue, (US$, Mn), 2025-2030
Table 30. Accenture PLC Company Summary
Table 31. Accenture PLC BFSI BPO Service Product Offerings
Table 32. Accenture PLC BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 33. Accenture PLC Key News & Latest Developments
Table 34. Cognizant Company Summary
Table 35. Cognizant BFSI BPO Service Product Offerings
Table 36. Cognizant BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 37. Cognizant Key News & Latest Developments
Table 38. Concentrix Corporation Company Summary
Table 39. Concentrix Corporation BFSI BPO Service Product Offerings
Table 40. Concentrix Corporation BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 41. Concentrix Corporation Key News & Latest Developments
Table 42. Genpact Company Summary
Table 43. Genpact BFSI BPO Service Product Offerings
Table 44. Genpact BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 45. Genpact Key News & Latest Developments
Table 46. IBM Corporation Company Summary
Table 47. IBM Corporation BFSI BPO Service Product Offerings
Table 48. IBM Corporation BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 49. IBM Corporation Key News & Latest Developments
Table 50. Infosys Limited Company Summary
Table 51. Infosys Limited BFSI BPO Service Product Offerings
Table 52. Infosys Limited BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 53. Infosys Limited Key News & Latest Developments
Table 54. Mphasis Company Summary
Table 55. Mphasis BFSI BPO Service Product Offerings
Table 56. Mphasis BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 57. Mphasis Key News & Latest Developments
Table 58. NTT Data Corporation Company Summary
Table 59. NTT Data Corporation BFSI BPO Service Product Offerings
Table 60. NTT Data Corporation BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 61. NTT Data Corporation Key News & Latest Developments
Table 62. Tata Consultancy Services Limited Company Summary
Table 63. Tata Consultancy Services Limited BFSI BPO Service Product Offerings
Table 64. Tata Consultancy Services Limited BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 65. Tata Consultancy Services Limited Key News & Latest Developments
Table 66. Wipro Limited Company Summary
Table 67. Wipro Limited BFSI BPO Service Product Offerings
Table 68. Wipro Limited BFSI BPO Service Revenue (US$, Mn) & (2019-2024)
Table 69. Wipro Limited Key News & Latest Developments
List of Figures
Figure 1. BFSI BPO Service Segment by Type in 2023
Figure 2. BFSI BPO Service Segment by Application in 2023
Figure 3. Global BFSI BPO Service Market Overview: 2023
Figure 4. Key Caveats
Figure 5. Global BFSI BPO Service Market Size: 2023 VS 2030 (US$, Mn)
Figure 6. Global BFSI BPO Service Revenue, 2019-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by BFSI BPO Service Revenue in 2023
Figure 8. By Type - Global BFSI BPO Service Revenue Market Share, 2019-2030
Figure 9. By Application - Global BFSI BPO Service Revenue Market Share, 2019-2030
Figure 10. By Type - Global BFSI BPO Service Revenue, (US$, Mn), 2023 & 2030
Figure 11. By Type - Global BFSI BPO Service Revenue Market Share, 2019-2030
Figure 12. By Application - Global BFSI BPO Service Revenue, (US$, Mn), 2023 & 2030
Figure 13. By Application - Global BFSI BPO Service Revenue Market Share, 2019-2030
Figure 14. By Region - Global BFSI BPO Service Revenue Market Share, 2019-2030
Figure 15. By Country - North America BFSI BPO Service Revenue Market Share, 2019-2030
Figure 16. US BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 17. Canada BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 18. Mexico BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 19. By Country - Europe BFSI BPO Service Revenue Market Share, 2019-2030
Figure 20. Germany BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 21. France BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 22. U.K. BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 23. Italy BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 24. Russia BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 25. Nordic Countries BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 26. Benelux BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 27. By Region - Asia BFSI BPO Service Revenue Market Share, 2019-2030
Figure 28. China BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 29. Japan BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 30. South Korea BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 31. Southeast Asia BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 32. India BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 33. By Country - South America BFSI BPO Service Revenue Market Share, 2019-2030
Figure 34. Brazil BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 35. Argentina BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 36. By Country - Middle East & Africa BFSI BPO Service Revenue Market Share, 2019-2030
Figure 37. Turkey BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 38. Israel BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 39. Saudi Arabia BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 40. UAE BFSI BPO Service Revenue, (US$, Mn), 2019-2030
Figure 41. Accenture PLC BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 42. Cognizant BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 43. Concentrix Corporation BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 44. Genpact BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 45. IBM Corporation BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 46. Infosys Limited BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 47. Mphasis BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 48. NTT Data Corporation BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 49. Tata Consultancy Services Limited BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 50. Wipro Limited BFSI BPO Service Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
