Click for best price
Artificial Intelligence Call Center Market Size, Share 2022
This report contains market size and forecasts of Artificial Intelligence Call Center in Global, including the following market information:
Global Artificial Intelligence Call Center Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Artificial Intelligence Call Center market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Cloud Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Artificial Intelligence Call Center include IBM, Google, Microsoft, Oracle, SAP, AWS, Nuance Communications, Avaya and Haptik, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Artificial Intelligence Call Center companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Artificial Intelligence Call Center Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Artificial Intelligence Call Center Market Segment Percentages, by Type, 2021 (%)
Cloud
On-premises
Global Artificial Intelligence Call Center Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Artificial Intelligence Call Center Market Segment Percentages, by Application, 2021 (%)
BFSI
Retail and E-commerce
Telecommunications
Health Care
Media and Entertainment
Global Artificial Intelligence Call Center Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Artificial Intelligence Call Center Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Artificial Intelligence Call Center revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Artificial Intelligence Call Center revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
IBM
Google
Microsoft
Oracle
SAP
AWS
Nuance Communications
Avaya
Haptik
Artificial Solutions
Zendesk
| Report Attributes |
Report Details |
| Report Title |
Artificial Intelligence Call Center Market, Global Outlook and Forecast 2022-2028 |
| Historical Year |
2018 to 2022 (Data from 2010 can be provided as per availability) |
| Base Year |
2021 |
| Forecast Year |
2029 |
| Number of Pages |
61 Pages |
| Customization Available |
Yes, the report can be customized as per your need. |
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Artificial Intelligence Call Center Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Artificial Intelligence Call Center Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Artificial Intelligence Call Center Overall Market Size
2.1 Global Artificial Intelligence Call Center Market Size: 2021 VS 2028
2.2 Global Artificial Intelligence Call Center Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Artificial Intelligence Call Center Players in Global Market
3.2 Top Global Artificial Intelligence Call Center Companies Ranked by Revenue
3.3 Global Artificial Intelligence Call Center Revenue by Companies
3.4 Top 3 and Top 5 Artificial Intelligence Call Center Companies in Global Market, by Revenue in 2021
3.5 Global Companies Artificial Intelligence Call Center Product Type
3.6 Tier 1, Tier 2 and Tier 3 Artificial Intelligence Call Center Players in Global Market
3.6.1 List of Global Tier 1 Artificial Intelligence Call Center Companies
3.6.2 List of Global Tier 2 and Tier 3 Artificial Intelligence Call Center Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Artificial Intelligence Call Center Market Size Markets, 2021 & 2028
4.1.2 Cloud
4.1.3 On-premises
4.2 By Type - Global Artificial Intelligence Call Center Revenue & Forecasts
4.2.1 By Type - Global Artificial Intelligence Call Center Revenue, 2017-2022
4.2.2 By Type - Global Artificial Intelligence Call Center Revenue, 2023-2028
4.2.3 By Type - Global Artificial Intelligence Call Center Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Artificial Intelligence Call Center Market Size, 2021 & 2028
5.1.2 BFSI
5.1.3 Retail and E-commerce
5.1.4 Telecommunications
5.1.5 Health Care
5.1.6 Media and Entertainment
5.2 By Application - Global Artificial Intelligence Call Center Revenue & Forecasts
5.2.1 By Application - Global Artificial Intelligence Call Center Revenue, 2017-2022
5.2.2 By Application - Global Artificial Intelligence Call Center Revenue, 2023-2028
5.2.3 By Application - Global Artificial Intelligence Call Center Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Artificial Intelligence Call Center Market Size, 2021 & 2028
6.2 By Region - Global Artificial Intelligence Call Center Revenue & Forecasts
6.2.1 By Region - Global Artificial Intelligence Call Center Revenue, 2017-2022
6.2.2 By Region - Global Artificial Intelligence Call Center Revenue, 2023-2028
6.2.3 By Region - Global Artificial Intelligence Call Center Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Artificial Intelligence Call Center Revenue, 2017-2028
6.3.2 US Artificial Intelligence Call Center Market Size, 2017-2028
6.3.3 Canada Artificial Intelligence Call Center Market Size, 2017-2028
6.3.4 Mexico Artificial Intelligence Call Center Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Artificial Intelligence Call Center Revenue, 2017-2028
6.4.2 Germany Artificial Intelligence Call Center Market Size, 2017-2028
6.4.3 France Artificial Intelligence Call Center Market Size, 2017-2028
6.4.4 U.K. Artificial Intelligence Call Center Market Size, 2017-2028
6.4.5 Italy Artificial Intelligence Call Center Market Size, 2017-2028
6.4.6 Russia Artificial Intelligence Call Center Market Size, 2017-2028
6.4.7 Nordic Countries Artificial Intelligence Call Center Market Size, 2017-2028
6.4.8 Benelux Artificial Intelligence Call Center Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Artificial Intelligence Call Center Revenue, 2017-2028
6.5.2 China Artificial Intelligence Call Center Market Size, 2017-2028
6.5.3 Japan Artificial Intelligence Call Center Market Size, 2017-2028
6.5.4 South Korea Artificial Intelligence Call Center Market Size, 2017-2028
6.5.5 Southeast Asia Artificial Intelligence Call Center Market Size, 2017-2028
6.5.6 India Artificial Intelligence Call Center Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Artificial Intelligence Call Center Revenue, 2017-2028
6.6.2 Brazil Artificial Intelligence Call Center Market Size, 2017-2028
6.6.3 Argentina Artificial Intelligence Call Center Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Artificial Intelligence Call Center Revenue, 2017-2028
6.7.2 Turkey Artificial Intelligence Call Center Market Size, 2017-2028
6.7.3 Israel Artificial Intelligence Call Center Market Size, 2017-2028
6.7.4 Saudi Arabia Artificial Intelligence Call Center Market Size, 2017-2028
6.7.5 UAE Artificial Intelligence Call Center Market Size, 2017-2028
7 Players Profiles
7.1 IBM
7.1.1 IBM Corporate Summary
7.1.2 IBM Business Overview
7.1.3 IBM Artificial Intelligence Call Center Major Product Offerings
7.1.4 IBM Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.1.5 IBM Key News
7.2 Google
7.2.1 Google Corporate Summary
7.2.2 Google Business Overview
7.2.3 Google Artificial Intelligence Call Center Major Product Offerings
7.2.4 Google Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.2.5 Google Key News
7.3 Microsoft
7.3.1 Microsoft Corporate Summary
7.3.2 Microsoft Business Overview
7.3.3 Microsoft Artificial Intelligence Call Center Major Product Offerings
7.3.4 Microsoft Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.3.5 Microsoft Key News
7.4 Oracle
7.4.1 Oracle Corporate Summary
7.4.2 Oracle Business Overview
7.4.3 Oracle Artificial Intelligence Call Center Major Product Offerings
7.4.4 Oracle Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.4.5 Oracle Key News
7.5 SAP
7.5.1 SAP Corporate Summary
7.5.2 SAP Business Overview
7.5.3 SAP Artificial Intelligence Call Center Major Product Offerings
7.5.4 SAP Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.5.5 SAP Key News
7.6 AWS
7.6.1 AWS Corporate Summary
7.6.2 AWS Business Overview
7.6.3 AWS Artificial Intelligence Call Center Major Product Offerings
7.6.4 AWS Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.6.5 AWS Key News
7.7 Nuance Communications
7.7.1 Nuance Communications Corporate Summary
7.7.2 Nuance Communications Business Overview
7.7.3 Nuance Communications Artificial Intelligence Call Center Major Product Offerings
7.7.4 Nuance Communications Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.7.5 Nuance Communications Key News
7.8 Avaya
7.8.1 Avaya Corporate Summary
7.8.2 Avaya Business Overview
7.8.3 Avaya Artificial Intelligence Call Center Major Product Offerings
7.8.4 Avaya Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.8.5 Avaya Key News
7.9 Haptik
7.9.1 Haptik Corporate Summary
7.9.2 Haptik Business Overview
7.9.3 Haptik Artificial Intelligence Call Center Major Product Offerings
7.9.4 Haptik Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.9.5 Haptik Key News
7.10 Artificial Solutions
7.10.1 Artificial Solutions Corporate Summary
7.10.2 Artificial Solutions Business Overview
7.10.3 Artificial Solutions Artificial Intelligence Call Center Major Product Offerings
7.10.4 Artificial Solutions Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.10.5 Artificial Solutions Key News
7.11 Zendesk
7.11.1 Zendesk Corporate Summary
7.11.2 Zendesk Business Overview
7.11.3 Zendesk Artificial Intelligence Call Center Major Product Offerings
7.11.4 Zendesk Artificial Intelligence Call Center Revenue in Global Market (2017-2022)
7.11.5 Zendesk Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Artificial Intelligence Call Center Market Opportunities & Trends in Global Market
Table 2. Artificial Intelligence Call Center Market Drivers in Global Market
Table 3. Artificial Intelligence Call Center Market Restraints in Global Market
Table 4. Key Players of Artificial Intelligence Call Center in Global Market
Table 5. Top Artificial Intelligence Call Center Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Artificial Intelligence Call Center Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Artificial Intelligence Call Center Revenue Share by Companies, 2017-2022
Table 8. Global Companies Artificial Intelligence Call Center Product Type
Table 9. List of Global Tier 1 Artificial Intelligence Call Center Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Artificial Intelligence Call Center Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Artificial Intelligence Call Center Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Artificial Intelligence Call Center Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Artificial Intelligence Call Center Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Artificial Intelligence Call Center Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Artificial Intelligence Call Center Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Artificial Intelligence Call Center Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Artificial Intelligence Call Center Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Artificial Intelligence Call Center Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Artificial Intelligence Call Center Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Artificial Intelligence Call Center Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Artificial Intelligence Call Center Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Artificial Intelligence Call Center Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Artificial Intelligence Call Center Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Artificial Intelligence Call Center Revenue, (US$, Mn), 2023-2028
Table 30. IBM Corporate Summary
Table 31. IBM Artificial Intelligence Call Center Product Offerings
Table 32. IBM Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 33. Google Corporate Summary
Table 34. Google Artificial Intelligence Call Center Product Offerings
Table 35. Google Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 36. Microsoft Corporate Summary
Table 37. Microsoft Artificial Intelligence Call Center Product Offerings
Table 38. Microsoft Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 39. Oracle Corporate Summary
Table 40. Oracle Artificial Intelligence Call Center Product Offerings
Table 41. Oracle Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 42. SAP Corporate Summary
Table 43. SAP Artificial Intelligence Call Center Product Offerings
Table 44. SAP Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 45. AWS Corporate Summary
Table 46. AWS Artificial Intelligence Call Center Product Offerings
Table 47. AWS Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 48. Nuance Communications Corporate Summary
Table 49. Nuance Communications Artificial Intelligence Call Center Product Offerings
Table 50. Nuance Communications Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 51. Avaya Corporate Summary
Table 52. Avaya Artificial Intelligence Call Center Product Offerings
Table 53. Avaya Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 54. Haptik Corporate Summary
Table 55. Haptik Artificial Intelligence Call Center Product Offerings
Table 56. Haptik Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 57. Artificial Solutions Corporate Summary
Table 58. Artificial Solutions Artificial Intelligence Call Center Product Offerings
Table 59. Artificial Solutions Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
Table 60. Zendesk Corporate Summary
Table 61. Zendesk Artificial Intelligence Call Center Product Offerings
Table 62. Zendesk Artificial Intelligence Call Center Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Artificial Intelligence Call Center Segment by Type in 2021
Figure 2. Artificial Intelligence Call Center Segment by Application in 2021
Figure 3. Global Artificial Intelligence Call Center Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Artificial Intelligence Call Center Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Artificial Intelligence Call Center Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Artificial Intelligence Call Center Revenue in 2021
Figure 8. By Type - Global Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 9. By Application - Global Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 10. By Region - Global Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 11. By Country - North America Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 12. US Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 16. Germany Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 17. France Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 24. China Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 28. India Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 30. Brazil Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Artificial Intelligence Call Center Revenue Market Share, 2017-2028
Figure 33. Turkey Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Artificial Intelligence Call Center Revenue, (US$, Mn), 2017-2028
Figure 37. IBM Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Google Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Microsoft Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Oracle Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. SAP Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. AWS Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Nuance Communications Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Avaya Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Haptik Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Artificial Solutions Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Zendesk Artificial Intelligence Call Center Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
