Report overview
Incident management software tools allows IT departments to record, report, and prioritize various IT-related incidents, from security breaches to system malfunctions. Along with customizable incident reports so employees can report problems, incident management software also supports real-time monitoring so IT personnel can proactively stay on top of issues.
This report aims to provide a comprehensive presentation of the global market for Incident Management System and Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Incident Management System and Tools. This report contains market size and forecasts of Incident Management System and Tools in global, including the following market information:
Global Incident Management System and Tools Market Revenue, 2018-2023, 2024-2032, ($ millions)
Global top five companies in 2022 (%)
The global Incident Management System and Tools market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
On-premise, Installed, Mobile Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Incident Management System and Tools include Freshservice, ConvergePoint, PagerDuty, ServiceDesk Plus, xMatters, Opsgenie, Intelex Safety Incident Reporting, Form.com and LogicGate, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Incident Management System and Tools companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Incident Management System and Tools Market, by Type, 2018-2023, 2024-2032 ($ millions)
Global Incident Management System and Tools Market Segment Percentages, by Type, 2022 (%)
On-premise, Installed, Mobile
Web-Based, Cloud, SaaS
Global Incident Management System and Tools Market, by Application, 2018-2023, 2024-2032 ($ millions)
Global Incident Management System and Tools Market Segment Percentages, by Application, 2022 (%)
SMEs
Large Organizations
Global Incident Management System and Tools Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)
Global Incident Management System and Tools Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Incident Management System and Tools revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Incident Management System and Tools revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Freshservice
ConvergePoint
PagerDuty
ServiceDesk Plus
xMatters
Opsgenie
Intelex Safety Incident Reporting
Form.com
LogicGate
IndustrySafe
Resolver
EthicsPoint
Donesafe
incy.io
DisasterLAN (DLAN)
Convergence Training
Outline of Major Chapters:
Chapter 1: Introduces the definition of Incident Management System and Tools, market overview.
Chapter 2: Global Incident Management System and Tools market size in revenue.
Chapter 3: Detailed analysis of Incident Management System and Tools company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Incident Management System and Tools in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.