Report overview
Social CRM?combines the capabilities of?social?media management with traditional customer relationship management (CRM) software to help brands better engage their customers.
This report aims to provide a comprehensive presentation of the global market for Social CRM Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Social CRM Tools. This report contains market size and forecasts of Social CRM Tools in global, including the following market information:
Global Social CRM Tools Market Revenue, 2018-2023, 2024-2032, ($ millions)
Global top five companies in 2022 (%)
The global Social CRM Tools market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
Main features of Social CRM Tools include sales and marketing support, campaign support, peer to peer interaction, service centre enhancement, etc.
We surveyed the Social CRM Tools companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Social CRM Tools Market, by Type, 2018-2023, 2024-2032 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Type, 2022 (%)
Monthly Subscription
Annual Subscription
One-time License
Global Social CRM Tools Market, by Application, 2018-2023, 2024-2032 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Application, 2022 (%)
SME (Small and Medium Enterprises)
Large Enterprise
Global Social CRM Tools Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)
Global Social CRM Tools Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Social CRM Tools revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Social CRM Tools revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Mitchell 1
Continuon
Acidaes Solutions
Oracle
Locobuzz Solutions
Sendible
Napoleon
Outline of Major Chapters:
Chapter 1: Introduces the definition of Social CRM Tools, market overview.
Chapter 2: Global Social CRM Tools market size in revenue.
Chapter 3: Detailed analysis of Social CRM Tools company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Social CRM Tools in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
