The global Cloud PBX market was valued at US$ 3855.1 million in 2022 and is projected to reach US$ 4878.4 million by 2029, at a CAGR of 3.4% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.
Analytics are playing a major part in cloud computing and VoIP worldwide, and backend analytics have become a predominant component of the VoIP cloud-based PBX model. VoIP systems that are reinforced by the cloud present the capacity to support a broad range of backend performance and management analytics. It offers data that are required for businesses to enhance their processes. Backend analytics is a tool that offers the foundation for businesses in order to ensure the competitive edge in a highly competitive enterprise market.
This report aims to provide a comprehensive presentation of the global market for Cloud PBX, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud PBX. This report contains market size and forecasts of Cloud PBX in global, including the following market information:
Global Cloud PBX Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global Cloud PBX Market Sales, 2018-2023, 2024-2029, (K Units)
Global top five Cloud PBX companies in 2022 (%)
North America is the largest region market with over 50% revenue market share in Cloud-Based PBX. Europe and Asia-Pacific are follower with about 36% market share in 2019.
For the application, Large enterprises are the main application market with about 68% revenue market share in 2019.
Key players are Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, 8x8, Sangoma, Panasonic, NetFortris, TPX Communications etc. Top 5 companies occupied over 59% revenue market share in 2019.
We surveyed the Cloud PBX manufacturers, suppliers, distributors and industry experts on this industry, involving the sales, revenue, demand, price change, product type, recent development and plan, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Cloud PBX Market, by Type, 2018-2023, 2024-2029 ($ Millions) & (K Units)
Global Cloud PBX Market Segment Percentages, by Type, 2022 (%)
Global Cloud PBX Market, by Application, 2018-2023, 2024-2029 ($ Millions) & (K Units)
Global Cloud PBX Market Segment Percentages, by Application, 2022 (%)
Global Cloud PBX Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions) & (K Units)
Global Cloud PBX Market Segment Percentages, By Region and Country, 2022 (%)
- North America (United States, Canada, Mexico)
- Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe)
- Asia-Pacific (China, India, Japan, South Korea, Australia, Rest of APAC)
- The Middle East and Africa (Middle East, Africa)
- South and Central America (Brazil, Argentina, Rest of SCA)
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Cloud PBX revenues in global market, 2018-2023 (Estimated), ($ millions)
- Key companies Cloud PBX revenues share in global market, 2022 (%)
- Key companies Cloud PBX sales in global market, 2018-2023 (Estimated), (K Units)
- Key companies Cloud PBX sales share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
- Microsoft Corporation (U.S.)
- RingCentral Inc.(U.S)
- Vonage America Inc.(U.S.)
- ShoreTel, Inc. (U.S.)
- Nextiva Inc.(U.S.)
- Avaya Inc.(U.S.)
- MegaPath Inc.(U.S.)
- Jive Software Inc. (U.S.)
- Phone.com (U.S.)
Outline of Major Chapters:
Chapter 1: Introduces the definition of Cloud PBX, market overview.
Chapter 2: Global Cloud PBX market size in revenue and volume.
Chapter 3: Detailed analysis of Cloud PBX manufacturers competitive landscape, price, sales and revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Cloud PBX in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: Global Cloud PBX capacity by region & country.
Chapter 9: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 10: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 11: The main points and conclusions of the report.
