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Cloud IT Service Management (ITSM) Market, Global Outlook and Forecast 2023-2030

Cloud IT Service Management (ITSM) Market, Global Outlook and Forecast 2023-2030

  • Published on : 05 September 2023
  • Pages :119
  • Report Code:SMR-7798428

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Report overview

The global Cloud IT Service Management (ITSM) market was valued at US$ 6713.1 million in 2022 and is projected to reach US$ 20460 million by 2029, at a CAGR of 17.3% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

The USA market for Global Cloud IT Service Management market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.

The China market for Global Cloud IT Service Management market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.

The Europe market for Global Cloud IT Service Management market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.

ITSM focuses on the management of the IT infrastructure, including hardware, software, processes, and services. While these services can be delivered independently, you'll find more value from solutions that combine capabilities for essential business functions, such as the delivery of business services, support for agile development and DevOps , and support for cloud services.
This report aims to provide a comprehensive presentation of the global market for Cloud IT Service Management (ITSM), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud IT Service Management (ITSM). This report contains market size and forecasts of Cloud IT Service Management (ITSM) in global, including the following market information:

  • Global Cloud IT Service Management (ITSM) Market Revenue, 2018-2023, 2024-2030, ($ millions)
  • Global top five companies in 2022 (%)
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Service Portfolio Management Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Cloud IT Service Management (ITSM) include ServiceNow, HPE, IBM, BMC Software, CA Technologies, Cherwell Software, Ivanti, Citrix Systems and Hornbill, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Cloud IT Service Management (ITSM) companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Cloud IT Service Management (ITSM) Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Cloud IT Service Management (ITSM) Market Segment Percentages, by Type, 2022 (%)
  • Service Portfolio Management
  • Configuration & Change Management
  • Operations & Performance Management
Global Cloud IT Service Management (ITSM) Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Cloud IT Service Management (ITSM) Market Segment Percentages, by Application, 2022 (%)
  • BFSI
  • IT & Telecommunication
  • Retail & Consumer Goods
Global Cloud IT Service Management (ITSM) Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Cloud IT Service Management (ITSM) Market Segment Percentages, By Region and Country, 2022 (%)
  • North America (United States, Canada, Mexico)
  • Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe)
  • Asia-Pacific (China, India, Japan, South Korea, Australia, Rest of APAC)
  • The Middle East and Africa (Middle East, Africa)
  • South and Central America (Brazil, Argentina, Rest of SCA)

Competitor Analysis

The report also provides analysis of leading market participants including:
  • Key companies Cloud IT Service Management (ITSM) revenues in global market, 2018-2023 (estimated), ($ millions)
  • Key companies Cloud IT Service Management (ITSM) revenues share in global market, 2022 (%)
key players include:
  • ServiceNow
  • HPE
  • IBM
  • BMC Software
  • CA Technologies
  • Cherwell Software
  • Ivanti
  • Citrix Systems
  • Hornbill
  • Axios Systems
  • Efecte
  • ManageEngine
  • EasyVista
  • Atlassian
  • Alemba
  • SysAid
  • Microsoft
  • LogMein
  • Micro Focus
  • Freshworks
Outline of Major Chapters:
Chapter 1: Introduces the definition of Cloud IT Service Management (ITSM), market overview.
Chapter 2: Global Cloud IT Service Management (ITSM) market size in revenue.
Chapter 3: Detailed analysis of Cloud IT Service Management (ITSM) company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Cloud IT Service Management (ITSM) in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.