Report overview
BPO (business process outsourcing) is to outsource a special business process to a third-party service provider. BPO (business process outsourcing) provides a series of flexible services and options for redesigning, managing and running specific business functions. In the past, business process outsourcing was considered as a way to reduce labor costs by transferring it operations to low-cost markets. Modern BPOs look for the most appropriate infrastructure and skills from all over the world to design, build and run processes to help optimize the strategic results that enterprises want to achieve for their customers. BPO was originally related to manufacturing, but now it is adopted by other industries such as finance.
The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
This report aims to provide a comprehensive presentation of the global market for Business Analytics BPO Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Business Analytics BPO Services. This report contains market size and forecasts of Business Analytics BPO Services in global, including the following market information:
Global Business Analytics BPO Services Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Business Analytics BPO Services market was valued at US$ 29230 million in 2022 and is projected to reach US$ 36580 million by 2029, at a CAGR of 3.3% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The major players in global BPO Business Analytics market include Accenture, Cognizant, Genpact, IBM, etc. The top 4 players occupy about 50% shares of the global market. North America and Europe are main markets, they occupy about 70% of the global market. HR is the main type, with a share about 20%. BFSI is the main application, which holds a share about 25%.
We surveyed the Business Analytics BPO Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Business Analytics BPO Services Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Business Analytics BPO Services Market Segment Percentages, by Type, 2022 (%)
On-premise
Cloud-based
Global Business Analytics BPO Services Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Business Analytics BPO Services Market Segment Percentages, by Application, 2022 (%)
IT & Telecommunication
BFSI
Retail
Healthcare
Others
Global Business Analytics BPO Services Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Business Analytics BPO Services Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Business Analytics BPO Services revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Business Analytics BPO Services revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Tata Consultancy Services (TCS)
Genpact
Accenture PLC
EXL Service
IBM
Cognizant Technology Solutions Corp
Capgemini
Outline of Major Chapters:
Chapter 1: Introduces the definition of Business Analytics BPO Services, market overview.
Chapter 2: Global Business Analytics BPO Services market size in revenue.
Chapter 3: Detailed analysis of Business Analytics BPO Services company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Business Analytics BPO Services in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
