Report overview
Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service.
This report aims to provide a comprehensive presentation of the global market for IT Services and BPO in Government, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Services and BPO in Government. This report contains market size and forecasts of IT Services and BPO in Government in global, including the following market information:
Global IT Services and BPO in Government Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global IT Services and BPO in Government market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
IT and BPO Services are required in the Government sector to manage IT systems and improve business-related processes and methodologies. IT and BPO Service outsourcing supports the Government sector to perform various functions, including taxation, pensions, asset registration, welfare programs including financial assistance for the unemployed, and other e-governance initiatives in a cost-effective manner.
We surveyed the IT Services and BPO in Government companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global IT Services and BPO in Government Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global IT Services and BPO in Government Market Segment Percentages, by Type, 2022 (%)
IT Services
CRM BPO
HRO
Others
Global IT Services and BPO in Government Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global IT Services and BPO in Government Market Segment Percentages, by Application, 2022 (%)
Government
Military
Financial Authority
Police
Global IT Services and BPO in Government Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global IT Services and BPO in Government Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies IT Services and BPO in Government revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies IT Services and BPO in Government revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Capgemini
CSC
IBM
TCS
Wipro
CSC
Dell
Fujitsu
HP
Unisys
Xerox
Outline of Major Chapters:
Chapter 1: Introduces the definition of IT Services and BPO in Government, market overview.
Chapter 2: Global IT Services and BPO in Government market size in revenue.
Chapter 3: Detailed analysis of IT Services and BPO in Government company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of IT Services and BPO in Government in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
