Live chat is a real-time communication between two users via computer.
This report contains market size and forecasts of Live Chat Software in Global, including the following market information:
- Global Live Chat Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
- Global top five companies in 2021 (%)
The global Live Chat Software market was valued at 590.5 million in 2021 and is projected to reach US$ 872.8 million by 2028, at a CAGR of 5.7% during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Customer Service Live Chat Systems Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Live Chat Software include LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom and JivoSite and etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Live Chat Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Live Chat Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Live Chat Software Market Segment Percentages, by Type, 2021 (%)
- Customer Service Live Chat Systems
- Informational Service Live Chat Systems Market
Global Live Chat Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Live Chat Software Market Segment Percentages, by Application, 2021 (%)
- Retail And E-Commerce
- Travel And Hospitality
- IT And Consulting
- Telecommunication
- Pharmaceutical
Global Live Chat Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Live Chat Software Market Segment Percentages, By Region and Country, 2021 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Live Chat Software revenues in global market, 2017-2022 (estimated), ($ millions)
- Key companies Live Chat Software revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
- LivePerson
- Zendesk
- LogMeIn
- LiveChat
- SnapEngage
- Comm100
- Freshdesk
- Intercom
- JivoSite
- Kayako
