Report overview
Healthcare CRM, also known as?Healthcare?Relationship Management, is a broadly used term for a?Customer relationship management?system, or?CRM, used inhealthcare. A contact center system is a computer-based system that provides call and contact routing for high-volume telephony transactions, with specialist answering ?agent? stations and a sophisticated real-time contact management system.
This report contains market size and forecasts of Healthcare CRM and Contact Centre Systems in Global, including the following market information:
Global Healthcare CRM and Contact Centre Systems Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Healthcare CRM and Contact Centre Systems market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Contact with Original Organisation Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Healthcare CRM and Contact Centre Systems include Oracle, Salesforce, Pipedrive, Samanage, TeamSupport, HubSpot, Evariant, tuOtempO and Five9 Cloud Contact Center, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Healthcare CRM and Contact Centre Systems companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Healthcare CRM and Contact Centre Systems Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Healthcare CRM and Contact Centre Systems Market Segment Percentages, by Type, 2021 (%)
Contact with Original Organisation
Contact with Referring Organisation
Global Healthcare CRM and Contact Centre Systems Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Healthcare CRM and Contact Centre Systems Market Segment Percentages, by Application, 2021 (%)
Hospital
Clinic
Global Healthcare CRM and Contact Centre Systems Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Healthcare CRM and Contact Centre Systems Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Healthcare CRM and Contact Centre Systems revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Healthcare CRM and Contact Centre Systems revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Oracle
Salesforce
Pipedrive
Samanage
TeamSupport
HubSpot
Evariant
tuOtempO
Five9 Cloud Contact Center
Freshdesk
Healthgrades
MarketWare Systems
