Report overview
Cloud computing has powered many SMEs business with remote workforces to be competitive in the market. It has provided enterprises with an opportunity to work together without any geographical constraints. In addition, it has also helped many organization to strengthen their customer base through modern innovative infrastructure that aids them to perform business operations real-time without any bandwidth limitation and latency.
This report contains market size and forecasts of Cloud Based BPO in Global, including the following market information:
Global Cloud Based BPO Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Cloud Based BPO market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Human Resource Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Cloud Based BPO include Accenture, Aon Hewitt, Automatic Data Processing, Capgemini, Capita, Ceridian HCM, CGI, Cognizant Technology Solutions and Computer Sciences, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Cloud Based BPO companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Cloud Based BPO Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Cloud Based BPO Market Segment Percentages, by Type, 2021 (%)
Human Resource
E-Commerce
Finance and Accounting
Customer Care
Sales & Marketing
Others
Global Cloud Based BPO Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Cloud Based BPO Market Segment Percentages, by Application, 2021 (%)
BFSI
Telecom & IT
Healthcare
Automotive
Manufacturing
Food And Beverage
Power & Energy
Consumer Electronics
Others
Global Cloud Based BPO Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Cloud Based BPO Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Cloud Based BPO revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Cloud Based BPO revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Accenture
Aon Hewitt
Automatic Data Processing
Capgemini
Capita
Ceridian HCM
CGI
Cognizant Technology Solutions
Computer Sciences
EXLService Holdings
Genpact
Infosys BPO
International Business Machines
KARVY Global Services
NGA Human Resources
NTT DATA
Randstad Holding
Sopra Steria
StarTek
Syntel
Tata Consultancy Services
TriNet
Wipro
WNS Global Services
