Report overview
Companies use Instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free.
This report contains market size and forecasts of Instant Messaging and Chat Software in Global, including the following market information:
Global Instant Messaging and Chat Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Instant Messaging and Chat Software market was valued at 22550 million in 2021 and is projected to reach US$ 40910 million by 2028, at a CAGR of 8.9% during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
PC Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Instant Messaging and Chat Software include Liscio, Mirrorfly, LiveAgent, Genesys, Zoho, Salesforce, Skype, Slack and Twist, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Instant Messaging and Chat Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Instant Messaging and Chat Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Instant Messaging and Chat Software Market Segment Percentages, by Type, 2021 (%)
PC
Mobile
Global Instant Messaging and Chat Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Instant Messaging and Chat Software Market Segment Percentages, by Application, 2021 (%)
Large Enterprises
SMEs
Global Instant Messaging and Chat Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Instant Messaging and Chat Software Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Instant Messaging and Chat Software revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Instant Messaging and Chat Software revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Liscio
Mirrorfly
LiveAgent
Genesys
Zoho
Salesforce
Skype
Slack
Twist
Freshchat
Zendesk
Nextiva
Flock
HelpCrunch
Quire
Talkspirit
