Report overview
Social CRM?combines the capabilities of?social?media management with traditional customer relationship management (CRM) software to help brands better engage their customers.
This report contains market size and forecasts of Social CRM Tools in Global, including the following market information:
Global Social CRM Tools Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Social CRM Tools market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Monthly Subscription Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Social CRM Tools include Mitchell 1, Continuon, Acidaes Solutions, Oracle, Locobuzz Solutions, Sendible and Napoleon, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Social CRM Tools companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Social CRM Tools Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Type, 2021 (%)
Monthly Subscription
Annual Subscription
One-time License
Global Social CRM Tools Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Application, 2021 (%)
SME (Small and Medium Enterprises)
Large Enterprise
Global Social CRM Tools Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Social CRM Tools Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Social CRM Tools revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Social CRM Tools revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Mitchell 1
Continuon
Acidaes Solutions
Oracle
Locobuzz Solutions
Sendible
Napoleon
