Report overview
CRM software has particular supplementary functions, except for conventional account, contact and activity management in telecommunications industry. Telecom CRM systems assist incontrolling customer churn as they study data gathered from other functional spheres like sales and service. When the analysis is combined with transactional information, it discovers deep understanding of customer behavior and helps to recognize and restrain customer churn.
This report contains market size and forecasts of Telecom CRM Software in Global, including the following market information:
Global Telecom CRM Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Telecom CRM Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
On-premises Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Telecom CRM Software include Comarch, Elinext, Cerillion, Bpmonline, Ericsson, Beesion, Infosys, HP and Atlas, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Telecom CRM Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Telecom CRM Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Telecom CRM Software Market Segment Percentages, by Type, 2021 (%)
On-premises
Cloud
Global Telecom CRM Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Telecom CRM Software Market Segment Percentages, by Application, 2021 (%)
Small and Medium Enterprises (SMEs)
Large enterprises
Global Telecom CRM Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Telecom CRM Software Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Telecom CRM Software revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Telecom CRM Software revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Comarch
Elinext
Cerillion
Bpmonline
Ericsson
Beesion
Infosys
HP
Atlas
CHR Solutions
Daemon
Precision Telecom Technologies
SunVizon
LeadPrime
