table of content
1 Introduction to Research & Analysis Reports
1.1 Call Center Speech Analytics Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Call Center Speech Analytics Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Call Center Speech Analytics Overall Market Size
2.1 Global Call Center Speech Analytics Market Size: 2023 VS 2030
2.2 Global Call Center Speech Analytics Market Size, Prospects & Forecasts: 2019-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Call Center Speech Analytics Players in Global Market
3.2 Top Global Call Center Speech Analytics Companies Ranked by Revenue
3.3 Global Call Center Speech Analytics Revenue by Companies
3.4 Top 3 and Top 5 Call Center Speech Analytics Companies in Global Market, by Revenue in 2023
3.5 Global Companies Call Center Speech Analytics Product Type
3.6 Tier 1, Tier 2 and Tier 3 Call Center Speech Analytics Players in Global Market
3.6.1 List of Global Tier 1 Call Center Speech Analytics Companies
3.6.2 List of Global Tier 2 and Tier 3 Call Center Speech Analytics Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Call Center Speech Analytics Market Size Markets, 2023 & 2030
4.1.2 On-premises
4.1.3 Cloud
4.2 By Type - Global Call Center Speech Analytics Revenue & Forecasts
4.2.1 By Type - Global Call Center Speech Analytics Revenue, 2019-2024
4.2.2 By Type - Global Call Center Speech Analytics Revenue, 2025-2030
4.2.3 By Type - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Call Center Speech Analytics Market Size, 2023 & 2030
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Call Center Speech Analytics Revenue & Forecasts
5.2.1 By Application - Global Call Center Speech Analytics Revenue, 2019-2024
5.2.2 By Application - Global Call Center Speech Analytics Revenue, 2025-2030
5.2.3 By Application - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
6 Sights by Region
6.1 By Region - Global Call Center Speech Analytics Market Size, 2023 & 2030
6.2 By Region - Global Call Center Speech Analytics Revenue & Forecasts
6.2.1 By Region - Global Call Center Speech Analytics Revenue, 2019-2024
6.2.2 By Region - Global Call Center Speech Analytics Revenue, 2025-2030
6.2.3 By Region - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
6.3 North America
6.3.1 By Country - North America Call Center Speech Analytics Revenue, 2019-2030
6.3.2 US Call Center Speech Analytics Market Size, 2019-2030
6.3.3 Canada Call Center Speech Analytics Market Size, 2019-2030
6.3.4 Mexico Call Center Speech Analytics Market Size, 2019-2030
6.4 Europe
6.4.1 By Country - Europe Call Center Speech Analytics Revenue, 2019-2030
6.4.2 Germany Call Center Speech Analytics Market Size, 2019-2030
6.4.3 France Call Center Speech Analytics Market Size, 2019-2030
6.4.4 U.K. Call Center Speech Analytics Market Size, 2019-2030
6.4.5 Italy Call Center Speech Analytics Market Size, 2019-2030
6.4.6 Russia Call Center Speech Analytics Market Size, 2019-2030
6.4.7 Nordic Countries Call Center Speech Analytics Market Size, 2019-2030
6.4.8 Benelux Call Center Speech Analytics Market Size, 2019-2030
6.5 Asia
6.5.1 By Region - Asia Call Center Speech Analytics Revenue, 2019-2030
6.5.2 China Call Center Speech Analytics Market Size, 2019-2030
6.5.3 Japan Call Center Speech Analytics Market Size, 2019-2030
6.5.4 South Korea Call Center Speech Analytics Market Size, 2019-2030
6.5.5 Southeast Asia Call Center Speech Analytics Market Size, 2019-2030
6.5.6 India Call Center Speech Analytics Market Size, 2019-2030
6.6 South America
6.6.1 By Country - South America Call Center Speech Analytics Revenue, 2019-2030
6.6.2 Brazil Call Center Speech Analytics Market Size, 2019-2030
6.6.3 Argentina Call Center Speech Analytics Market Size, 2019-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Call Center Speech Analytics Revenue, 2019-2030
6.7.2 Turkey Call Center Speech Analytics Market Size, 2019-2030
6.7.3 Israel Call Center Speech Analytics Market Size, 2019-2030
6.7.4 Saudi Arabia Call Center Speech Analytics Market Size, 2019-2030
6.7.5 UAE Call Center Speech Analytics Market Size, 2019-2030
7 Call Center Speech Analytics Companies Profiles
7.1 NICE
7.1.1 NICE Company Summary
7.1.2 NICE Business Overview
7.1.3 NICE Call Center Speech Analytics Major Product Offerings
7.1.4 NICE Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.1.5 NICE Key News & Latest Developments
7.2 Verint
7.2.1 Verint Company Summary
7.2.2 Verint Business Overview
7.2.3 Verint Call Center Speech Analytics Major Product Offerings
7.2.4 Verint Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.2.5 Verint Key News & Latest Developments
7.3 Avaya
7.3.1 Avaya Company Summary
7.3.2 Avaya Business Overview
7.3.3 Avaya Call Center Speech Analytics Major Product Offerings
7.3.4 Avaya Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.3.5 Avaya Key News & Latest Developments
7.4 OpenText
7.4.1 OpenText Company Summary
7.4.2 OpenText Business Overview
7.4.3 OpenText Call Center Speech Analytics Major Product Offerings
7.4.4 OpenText Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.4.5 OpenText Key News & Latest Developments
7.5 Google
7.5.1 Google Company Summary
7.5.2 Google Business Overview
7.5.3 Google Call Center Speech Analytics Major Product Offerings
7.5.4 Google Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.5.5 Google Key News & Latest Developments
7.6 Vonage
7.6.1 Vonage Company Summary
7.6.2 Vonage Business Overview
7.6.3 Vonage Call Center Speech Analytics Major Product Offerings
7.6.4 Vonage Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.6.5 Vonage Key News & Latest Developments
7.7 Genesys
7.7.1 Genesys Company Summary
7.7.2 Genesys Business Overview
7.7.3 Genesys Call Center Speech Analytics Major Product Offerings
7.7.4 Genesys Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.7.5 Genesys Key News & Latest Developments
7.8 Calabrio
7.8.1 Calabrio Company Summary
7.8.2 Calabrio Business Overview
7.8.3 Calabrio Call Center Speech Analytics Major Product Offerings
7.8.4 Calabrio Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.8.5 Calabrio Key News & Latest Developments
7.9 CallMiner
7.9.1 CallMiner Company Summary
7.9.2 CallMiner Business Overview
7.9.3 CallMiner Call Center Speech Analytics Major Product Offerings
7.9.4 CallMiner Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.9.5 CallMiner Key News & Latest Developments
7.10 Almawave
7.10.1 Almawave Company Summary
7.10.2 Almawave Business Overview
7.10.3 Almawave Call Center Speech Analytics Major Product Offerings
7.10.4 Almawave Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.10.5 Almawave Key News & Latest Developments
7.11 AWS
7.11.1 AWS Company Summary
7.11.2 AWS Business Overview
7.11.3 AWS Call Center Speech Analytics Major Product Offerings
7.11.4 AWS Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.11.5 AWS Key News & Latest Developments
7.12 Qualtrics
7.12.1 Qualtrics Company Summary
7.12.2 Qualtrics Business Overview
7.12.3 Qualtrics Call Center Speech Analytics Major Product Offerings
7.12.4 Qualtrics Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.12.5 Qualtrics Key News & Latest Developments
7.13 Talkdesk
7.13.1 Talkdesk Company Summary
7.13.2 Talkdesk Business Overview
7.13.3 Talkdesk Call Center Speech Analytics Major Product Offerings
7.13.4 Talkdesk Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.13.5 Talkdesk Key News & Latest Developments
7.14 Alvaria
7.14.1 Alvaria Company Summary
7.14.2 Alvaria Business Overview
7.14.3 Alvaria Call Center Speech Analytics Major Product Offerings
7.14.4 Alvaria Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.14.5 Alvaria Key News & Latest Developments
7.15 Castel
7.15.1 Castel Company Summary
7.15.2 Castel Business Overview
7.15.3 Castel Call Center Speech Analytics Major Product Offerings
7.15.4 Castel Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.15.5 Castel Key News & Latest Developments
7.16 VoiceBase
7.16.1 VoiceBase Company Summary
7.16.2 VoiceBase Business Overview
7.16.3 VoiceBase Call Center Speech Analytics Major Product Offerings
7.16.4 VoiceBase Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.16.5 VoiceBase Key News & Latest Developments
7.17 Intelligent Voice
7.17.1 Intelligent Voice Company Summary
7.17.2 Intelligent Voice Business Overview
7.17.3 Intelligent Voice Call Center Speech Analytics Major Product Offerings
7.17.4 Intelligent Voice Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.17.5 Intelligent Voice Key News & Latest Developments
7.18 CallTrackingMetrics
7.18.1 CallTrackingMetrics Company Summary
7.18.2 CallTrackingMetrics Business Overview
7.18.3 CallTrackingMetrics Call Center Speech Analytics Major Product Offerings
7.18.4 CallTrackingMetrics Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.18.5 CallTrackingMetrics Key News & Latest Developments
7.19 Five9
7.19.1 Five9 Company Summary
7.19.2 Five9 Business Overview
7.19.3 Five9 Call Center Speech Analytics Major Product Offerings
7.19.4 Five9 Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.19.5 Five9 Key News & Latest Developments
7.20 3CLogic
7.20.1 3CLogic Company Summary
7.20.2 3CLogic Business Overview
7.20.3 3CLogic Call Center Speech Analytics Major Product Offerings
7.20.4 3CLogic Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.20.5 3CLogic Key News & Latest Developments
7.21 CloudTalk
7.21.1 CloudTalk Company Summary
7.21.2 CloudTalk Business Overview
7.21.3 CloudTalk Call Center Speech Analytics Major Product Offerings
7.21.4 CloudTalk Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.21.5 CloudTalk Key News & Latest Developments
7.22 Deepgram
7.22.1 Deepgram Company Summary
7.22.2 Deepgram Business Overview
7.22.3 Deepgram Call Center Speech Analytics Major Product Offerings
7.22.4 Deepgram Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.22.5 Deepgram Key News & Latest Developments
7.23 Gnani.ai
7.23.1 Gnani.ai Company Summary
7.23.2 Gnani.ai Business Overview
7.23.3 Gnani.ai Call Center Speech Analytics Major Product Offerings
7.23.4 Gnani.ai Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.23.5 Gnani.ai Key News & Latest Developments
7.24 Observe.ai
7.24.1 Observe.ai Company Summary
7.24.2 Observe.ai Business Overview
7.24.3 Observe.ai Call Center Speech Analytics Major Product Offerings
7.24.4 Observe.ai Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.24.5 Observe.ai Key News & Latest Developments
7.25 SpeechTech
7.25.1 SpeechTech Company Summary
7.25.2 SpeechTech Business Overview
7.25.3 SpeechTech Call Center Speech Analytics Major Product Offerings
7.25.4 SpeechTech Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.25.5 SpeechTech Key News & Latest Developments
7.26 Speech-I-Ltd
7.26.1 Speech-I-Ltd Company Summary
7.26.2 Speech-I-Ltd Business Overview
7.26.3 Speech-I-Ltd Call Center Speech Analytics Major Product Offerings
7.26.4 Speech-I-Ltd Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.26.5 Speech-I-Ltd Key News & Latest Developments
7.27 Batvoice
7.27.1 Batvoice Company Summary
7.27.2 Batvoice Business Overview
7.27.3 Batvoice Call Center Speech Analytics Major Product Offerings
7.27.4 Batvoice Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.27.5 Batvoice Key News & Latest Developments
7.28 Kwantics
7.28.1 Kwantics Company Summary
7.28.2 Kwantics Business Overview
7.28.3 Kwantics Call Center Speech Analytics Major Product Offerings
7.28.4 Kwantics Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.28.5 Kwantics Key News & Latest Developments
7.29 Speech Village
7.29.1 Speech Village Company Summary
7.29.2 Speech Village Business Overview
7.29.3 Speech Village Call Center Speech Analytics Major Product Offerings
7.29.4 Speech Village Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.29.5 Speech Village Key News & Latest Developments
7.30 Salesken
7.30.1 Salesken Company Summary
7.30.2 Salesken Business Overview
7.30.3 Salesken Call Center Speech Analytics Major Product Offerings
7.30.4 Salesken Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.30.5 Salesken Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
