Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Cloud IT Service Management (ITSM)
1.2 Key Market Segments
1.2.1 Cloud IT Service Management (ITSM) Segment by Type
1.2.2 Cloud IT Service Management (ITSM) Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Cloud IT Service Management (ITSM) Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Cloud IT Service Management (ITSM) Market Competitive Landscape
3.1 Global Cloud IT Service Management (ITSM) Revenue Market Share by Company (2019-2024)
3.2 Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Cloud IT Service Management (ITSM) Market Size Sites, Area Served, Product Type
3.4 Cloud IT Service Management (ITSM) Market Competitive Situation and Trends
3.4.1 Cloud IT Service Management (ITSM) Market Concentration Rate
3.4.2 Global 5 and 10 Largest Cloud IT Service Management (ITSM) Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Cloud IT Service Management (ITSM) Value Chain Analysis
4.1 Cloud IT Service Management (ITSM) Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Cloud IT Service Management (ITSM) Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Cloud IT Service Management (ITSM) Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Cloud IT Service Management (ITSM) Market Size Market Share by Type (2019-2024)
6.3 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2019-2024)
7 Cloud IT Service Management (ITSM) Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Cloud IT Service Management (ITSM) Market Size (M USD) by Application (2019-2024)
7.3 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (2019-2024)
8 Cloud IT Service Management (ITSM) Market Segmentation by Region
8.1 Global Cloud IT Service Management (ITSM) Market Size by Region
8.1.1 Global Cloud IT Service Management (ITSM) Market Size by Region
8.1.2 Global Cloud IT Service Management (ITSM) Market Size Market Share by Region
8.2 North America
8.2.1 North America Cloud IT Service Management (ITSM) Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Cloud IT Service Management (ITSM) Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Cloud IT Service Management (ITSM) Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Cloud IT Service Management (ITSM) Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 ServiceNow
9.1.1 ServiceNow Cloud IT Service Management (ITSM) Basic Information
9.1.2 ServiceNow Cloud IT Service Management (ITSM) Product Overview
9.1.3 ServiceNow Cloud IT Service Management (ITSM) Product Market Performance
9.1.4 ServiceNow Cloud IT Service Management (ITSM) SWOT Analysis
9.1.5 ServiceNow Business Overview
9.1.6 ServiceNow Recent Developments
9.2 HPE
9.2.1 HPE Cloud IT Service Management (ITSM) Basic Information
9.2.2 HPE Cloud IT Service Management (ITSM) Product Overview
9.2.3 HPE Cloud IT Service Management (ITSM) Product Market Performance
9.2.4 ServiceNow Cloud IT Service Management (ITSM) SWOT Analysis
9.2.5 HPE Business Overview
9.2.6 HPE Recent Developments
9.3 IBM
9.3.1 IBM Cloud IT Service Management (ITSM) Basic Information
9.3.2 IBM Cloud IT Service Management (ITSM) Product Overview
9.3.3 IBM Cloud IT Service Management (ITSM) Product Market Performance
9.3.4 ServiceNow Cloud IT Service Management (ITSM) SWOT Analysis
9.3.5 IBM Business Overview
9.3.6 IBM Recent Developments
9.4 BMC Software
9.4.1 BMC Software Cloud IT Service Management (ITSM) Basic Information
9.4.2 BMC Software Cloud IT Service Management (ITSM) Product Overview
9.4.3 BMC Software Cloud IT Service Management (ITSM) Product Market Performance
9.4.4 BMC Software Business Overview
9.4.5 BMC Software Recent Developments
9.5 CA Technologies
9.5.1 CA Technologies Cloud IT Service Management (ITSM) Basic Information
9.5.2 CA Technologies Cloud IT Service Management (ITSM) Product Overview
9.5.3 CA Technologies Cloud IT Service Management (ITSM) Product Market Performance
9.5.4 CA Technologies Business Overview
9.5.5 CA Technologies Recent Developments
9.6 Cherwell Software
9.6.1 Cherwell Software Cloud IT Service Management (ITSM) Basic Information
9.6.2 Cherwell Software Cloud IT Service Management (ITSM) Product Overview
9.6.3 Cherwell Software Cloud IT Service Management (ITSM) Product Market Performance
9.6.4 Cherwell Software Business Overview
9.6.5 Cherwell Software Recent Developments
9.7 Ivanti
9.7.1 Ivanti Cloud IT Service Management (ITSM) Basic Information
9.7.2 Ivanti Cloud IT Service Management (ITSM) Product Overview
9.7.3 Ivanti Cloud IT Service Management (ITSM) Product Market Performance
9.7.4 Ivanti Business Overview
9.7.5 Ivanti Recent Developments
9.8 Citrix Systems
9.8.1 Citrix Systems Cloud IT Service Management (ITSM) Basic Information
9.8.2 Citrix Systems Cloud IT Service Management (ITSM) Product Overview
9.8.3 Citrix Systems Cloud IT Service Management (ITSM) Product Market Performance
9.8.4 Citrix Systems Business Overview
9.8.5 Citrix Systems Recent Developments
9.9 Hornbill
9.9.1 Hornbill Cloud IT Service Management (ITSM) Basic Information
9.9.2 Hornbill Cloud IT Service Management (ITSM) Product Overview
9.9.3 Hornbill Cloud IT Service Management (ITSM) Product Market Performance
9.9.4 Hornbill Business Overview
9.9.5 Hornbill Recent Developments
9.10 Axios Systems
9.10.1 Axios Systems Cloud IT Service Management (ITSM) Basic Information
9.10.2 Axios Systems Cloud IT Service Management (ITSM) Product Overview
9.10.3 Axios Systems Cloud IT Service Management (ITSM) Product Market Performance
9.10.4 Axios Systems Business Overview
9.10.5 Axios Systems Recent Developments
9.11 Efecte
9.11.1 Efecte Cloud IT Service Management (ITSM) Basic Information
9.11.2 Efecte Cloud IT Service Management (ITSM) Product Overview
9.11.3 Efecte Cloud IT Service Management (ITSM) Product Market Performance
9.11.4 Efecte Business Overview
9.11.5 Efecte Recent Developments
9.12 ManageEngine
9.12.1 ManageEngine Cloud IT Service Management (ITSM) Basic Information
9.12.2 ManageEngine Cloud IT Service Management (ITSM) Product Overview
9.12.3 ManageEngine Cloud IT Service Management (ITSM) Product Market Performance
9.12.4 ManageEngine Business Overview
9.12.5 ManageEngine Recent Developments
9.13 EasyVista
9.13.1 EasyVista Cloud IT Service Management (ITSM) Basic Information
9.13.2 EasyVista Cloud IT Service Management (ITSM) Product Overview
9.13.3 EasyVista Cloud IT Service Management (ITSM) Product Market Performance
9.13.4 EasyVista Business Overview
9.13.5 EasyVista Recent Developments
9.14 Atlassian
9.14.1 Atlassian Cloud IT Service Management (ITSM) Basic Information
9.14.2 Atlassian Cloud IT Service Management (ITSM) Product Overview
9.14.3 Atlassian Cloud IT Service Management (ITSM) Product Market Performance
9.14.4 Atlassian Business Overview
9.14.5 Atlassian Recent Developments
9.15 Alemba
9.15.1 Alemba Cloud IT Service Management (ITSM) Basic Information
9.15.2 Alemba Cloud IT Service Management (ITSM) Product Overview
9.15.3 Alemba Cloud IT Service Management (ITSM) Product Market Performance
9.15.4 Alemba Business Overview
9.15.5 Alemba Recent Developments
9.16 SysAid
9.16.1 SysAid Cloud IT Service Management (ITSM) Basic Information
9.16.2 SysAid Cloud IT Service Management (ITSM) Product Overview
9.16.3 SysAid Cloud IT Service Management (ITSM) Product Market Performance
9.16.4 SysAid Business Overview
9.16.5 SysAid Recent Developments
9.17 Microsoft
9.17.1 Microsoft Cloud IT Service Management (ITSM) Basic Information
9.17.2 Microsoft Cloud IT Service Management (ITSM) Product Overview
9.17.3 Microsoft Cloud IT Service Management (ITSM) Product Market Performance
9.17.4 Microsoft Business Overview
9.17.5 Microsoft Recent Developments
9.18 LogMein
9.18.1 LogMein Cloud IT Service Management (ITSM) Basic Information
9.18.2 LogMein Cloud IT Service Management (ITSM) Product Overview
9.18.3 LogMein Cloud IT Service Management (ITSM) Product Market Performance
9.18.4 LogMein Business Overview
9.18.5 LogMein Recent Developments
9.19 Micro Focus
9.19.1 Micro Focus Cloud IT Service Management (ITSM) Basic Information
9.19.2 Micro Focus Cloud IT Service Management (ITSM) Product Overview
9.19.3 Micro Focus Cloud IT Service Management (ITSM) Product Market Performance
9.19.4 Micro Focus Business Overview
9.19.5 Micro Focus Recent Developments
9.20 Freshworks
9.20.1 Freshworks Cloud IT Service Management (ITSM) Basic Information
9.20.2 Freshworks Cloud IT Service Management (ITSM) Product Overview
9.20.3 Freshworks Cloud IT Service Management (ITSM) Product Market Performance
9.20.4 Freshworks Business Overview
9.20.5 Freshworks Recent Developments
10 Cloud IT Service Management (ITSM) Regional Market Forecast
10.1 Global Cloud IT Service Management (ITSM) Market Size Forecast
10.2 Global Cloud IT Service Management (ITSM) Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Cloud IT Service Management (ITSM) Market Size Forecast by Country
10.2.3 Asia Pacific Cloud IT Service Management (ITSM) Market Size Forecast by Region
10.2.4 South America Cloud IT Service Management (ITSM) Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Cloud IT Service Management (ITSM) by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Cloud IT Service Management (ITSM) Market Forecast by Type (2025-2030)
11.2 Global Cloud IT Service Management (ITSM) Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
