table of content
1 Introduction to Research & Analysis Reports
1.1 CRM Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global CRM Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global CRM Software Overall Market Size
2.1 Global CRM Software Market Size: 2023 VS 2030
2.2 Global CRM Software Market Size, Prospects & Forecasts: 2019-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top CRM Software Players in Global Market
3.2 Top Global CRM Software Companies Ranked by Revenue
3.3 Global CRM Software Revenue by Companies
3.4 Top 3 and Top 5 CRM Software Companies in Global Market, by Revenue in 2023
3.5 Global Companies CRM Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 CRM Software Players in Global Market
3.6.1 List of Global Tier 1 CRM Software Companies
3.6.2 List of Global Tier 2 and Tier 3 CRM Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global CRM Software Market Size Markets, 2023 & 2030
4.1.2 On-Premise
4.1.3 Cloud Based
4.2 By Type - Global CRM Software Revenue & Forecasts
4.2.1 By Type - Global CRM Software Revenue, 2019-2024
4.2.2 By Type - Global CRM Software Revenue, 2025-2030
4.2.3 By Type - Global CRM Software Revenue Market Share, 2019-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global CRM Software Market Size, 2023 & 2030
5.1.2 BFSI
5.1.3 Healthcare
5.1.4 Retail
5.1.5 Government
5.1.6 Industrial Manufacturing
5.1.7 Others
5.2 By Application - Global CRM Software Revenue & Forecasts
5.2.1 By Application - Global CRM Software Revenue, 2019-2024
5.2.2 By Application - Global CRM Software Revenue, 2025-2030
5.2.3 By Application - Global CRM Software Revenue Market Share, 2019-2030
6 Sights by Region
6.1 By Region - Global CRM Software Market Size, 2023 & 2030
6.2 By Region - Global CRM Software Revenue & Forecasts
6.2.1 By Region - Global CRM Software Revenue, 2019-2024
6.2.2 By Region - Global CRM Software Revenue, 2025-2030
6.2.3 By Region - Global CRM Software Revenue Market Share, 2019-2030
6.3 North America
6.3.1 By Country - North America CRM Software Revenue, 2019-2030
6.3.2 US CRM Software Market Size, 2019-2030
6.3.3 Canada CRM Software Market Size, 2019-2030
6.3.4 Mexico CRM Software Market Size, 2019-2030
6.4 Europe
6.4.1 By Country - Europe CRM Software Revenue, 2019-2030
6.4.2 Germany CRM Software Market Size, 2019-2030
6.4.3 France CRM Software Market Size, 2019-2030
6.4.4 U.K. CRM Software Market Size, 2019-2030
6.4.5 Italy CRM Software Market Size, 2019-2030
6.4.6 Russia CRM Software Market Size, 2019-2030
6.4.7 Nordic Countries CRM Software Market Size, 2019-2030
6.4.8 Benelux CRM Software Market Size, 2019-2030
6.5 Asia
6.5.1 By Region - Asia CRM Software Revenue, 2019-2030
6.5.2 China CRM Software Market Size, 2019-2030
6.5.3 Japan CRM Software Market Size, 2019-2030
6.5.4 South Korea CRM Software Market Size, 2019-2030
6.5.5 Southeast Asia CRM Software Market Size, 2019-2030
6.5.6 India CRM Software Market Size, 2019-2030
6.6 South America
6.6.1 By Country - South America CRM Software Revenue, 2019-2030
6.6.2 Brazil CRM Software Market Size, 2019-2030
6.6.3 Argentina CRM Software Market Size, 2019-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa CRM Software Revenue, 2019-2030
6.7.2 Turkey CRM Software Market Size, 2019-2030
6.7.3 Israel CRM Software Market Size, 2019-2030
6.7.4 Saudi Arabia CRM Software Market Size, 2019-2030
6.7.5 UAE CRM Software Market Size, 2019-2030
7 CRM Software Companies Profiles
7.1 Oracle
7.1.1 Oracle Company Summary
7.1.2 Oracle Business Overview
7.1.3 Oracle CRM Software Major Product Offerings
7.1.4 Oracle CRM Software Revenue in Global Market (2019-2024)
7.1.5 Oracle Key News & Latest Developments
7.2 SAP
7.2.1 SAP Company Summary
7.2.2 SAP Business Overview
7.2.3 SAP CRM Software Major Product Offerings
7.2.4 SAP CRM Software Revenue in Global Market (2019-2024)
7.2.5 SAP Key News & Latest Developments
7.3 Salesforce
7.3.1 Salesforce Company Summary
7.3.2 Salesforce Business Overview
7.3.3 Salesforce CRM Software Major Product Offerings
7.3.4 Salesforce CRM Software Revenue in Global Market (2019-2024)
7.3.5 Salesforce Key News & Latest Developments
7.4 Microsoft
7.4.1 Microsoft Company Summary
7.4.2 Microsoft Business Overview
7.4.3 Microsoft CRM Software Major Product Offerings
7.4.4 Microsoft CRM Software Revenue in Global Market (2019-2024)
7.4.5 Microsoft Key News & Latest Developments
7.5 monday.com
7.5.1 monday.com Company Summary
7.5.2 monday.com Business Overview
7.5.3 monday.com CRM Software Major Product Offerings
7.5.4 monday.com CRM Software Revenue in Global Market (2019-2024)
7.5.5 monday.com Key News & Latest Developments
7.6 Zendesk
7.6.1 Zendesk Company Summary
7.6.2 Zendesk Business Overview
7.6.3 Zendesk CRM Software Major Product Offerings
7.6.4 Zendesk CRM Software Revenue in Global Market (2019-2024)
7.6.5 Zendesk Key News & Latest Developments
7.7 Zoho
7.7.1 Zoho Company Summary
7.7.2 Zoho Business Overview
7.7.3 Zoho CRM Software Major Product Offerings
7.7.4 Zoho CRM Software Revenue in Global Market (2019-2024)
7.7.5 Zoho Key News & Latest Developments
7.8 Freshworks
7.8.1 Freshworks Company Summary
7.8.2 Freshworks Business Overview
7.8.3 Freshworks CRM Software Major Product Offerings
7.8.4 Freshworks CRM Software Revenue in Global Market (2019-2024)
7.8.5 Freshworks Key News & Latest Developments
7.9 Thryv
7.9.1 Thryv Company Summary
7.9.2 Thryv Business Overview
7.9.3 Thryv CRM Software Major Product Offerings
7.9.4 Thryv CRM Software Revenue in Global Market (2019-2024)
7.9.5 Thryv Key News & Latest Developments
7.10 Pipedrive
7.10.1 Pipedrive Company Summary
7.10.2 Pipedrive Business Overview
7.10.3 Pipedrive CRM Software Major Product Offerings
7.10.4 Pipedrive CRM Software Revenue in Global Market (2019-2024)
7.10.5 Pipedrive Key News & Latest Developments
7.11 Nextiva CRM
7.11.1 Nextiva CRM Company Summary
7.11.2 Nextiva CRM Business Overview
7.11.3 Nextiva CRM CRM Software Major Product Offerings
7.11.4 Nextiva CRM CRM Software Revenue in Global Market (2019-2024)
7.11.5 Nextiva CRM Key News & Latest Developments
7.12 Hubspot
7.12.1 Hubspot Company Summary
7.12.2 Hubspot Business Overview
7.12.3 Hubspot CRM Software Major Product Offerings
7.12.4 Hubspot CRM Software Revenue in Global Market (2019-2024)
7.12.5 Hubspot Key News & Latest Developments
7.13 ActiveCampaign
7.13.1 ActiveCampaign Company Summary
7.13.2 ActiveCampaign Business Overview
7.13.3 ActiveCampaign CRM Software Major Product Offerings
7.13.4 ActiveCampaign CRM Software Revenue in Global Market (2019-2024)
7.13.5 ActiveCampaign Key News & Latest Developments
7.14 Pipeliner
7.14.1 Pipeliner Company Summary
7.14.2 Pipeliner Business Overview
7.14.3 Pipeliner CRM Software Major Product Offerings
7.14.4 Pipeliner CRM Software Revenue in Global Market (2019-2024)
7.14.5 Pipeliner Key News & Latest Developments
7.15 Nimble
7.15.1 Nimble Company Summary
7.15.2 Nimble Business Overview
7.15.3 Nimble CRM Software Major Product Offerings
7.15.4 Nimble CRM Software Revenue in Global Market (2019-2024)
7.15.5 Nimble Key News & Latest Developments
7.16 Sage
7.16.1 Sage Company Summary
7.16.2 Sage Business Overview
7.16.3 Sage CRM Software Major Product Offerings
7.16.4 Sage CRM Software Revenue in Global Market (2019-2024)
7.16.5 Sage Key News & Latest Developments
7.17 Keap
7.17.1 Keap Company Summary
7.17.2 Keap Business Overview
7.17.3 Keap CRM Software Major Product Offerings
7.17.4 Keap CRM Software Revenue in Global Market (2019-2024)
7.17.5 Keap Key News & Latest Developments
7.18 Insightly
7.18.1 Insightly Company Summary
7.18.2 Insightly Business Overview
7.18.3 Insightly CRM Software Major Product Offerings
7.18.4 Insightly CRM Software Revenue in Global Market (2019-2024)
7.18.5 Insightly Key News & Latest Developments
7.19 Maximizer Software
7.19.1 Maximizer Software Company Summary
7.19.2 Maximizer Software Business Overview
7.19.3 Maximizer Software CRM Software Major Product Offerings
7.19.4 Maximizer Software CRM Software Revenue in Global Market (2019-2024)
7.19.5 Maximizer Software Key News & Latest Developments
7.20 Salesboom
7.20.1 Salesboom Company Summary
7.20.2 Salesboom Business Overview
7.20.3 Salesboom CRM Software Major Product Offerings
7.20.4 Salesboom CRM Software Revenue in Global Market (2019-2024)
7.20.5 Salesboom Key News & Latest Developments
7.21 SugarCRM
7.21.1 SugarCRM Company Summary
7.21.2 SugarCRM Business Overview
7.21.3 SugarCRM CRM Software Major Product Offerings
7.21.4 SugarCRM CRM Software Revenue in Global Market (2019-2024)
7.21.5 SugarCRM Key News & Latest Developments
7.22 Epsilon
7.22.1 Epsilon Company Summary
7.22.2 Epsilon Business Overview
7.22.3 Epsilon CRM Software Major Product Offerings
7.22.4 Epsilon CRM Software Revenue in Global Market (2019-2024)
7.22.5 Epsilon Key News & Latest Developments
7.23 Genesys
7.23.1 Genesys Company Summary
7.23.2 Genesys Business Overview
7.23.3 Genesys CRM Software Major Product Offerings
7.23.4 Genesys CRM Software Revenue in Global Market (2019-2024)
7.23.5 Genesys Key News & Latest Developments
7.24 Verint
7.24.1 Verint Company Summary
7.24.2 Verint Business Overview
7.24.3 Verint CRM Software Major Product Offerings
7.24.4 Verint CRM Software Revenue in Global Market (2019-2024)
7.24.5 Verint Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
