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1 Introduction to Research & Analysis Reports
1.1 Outsourced Customer Care Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Outsourced Customer Care Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Outsourced Customer Care Services Overall Market Size
2.1 Global Outsourced Customer Care Services Market Size: 2022 VS 2029
2.2 Global Outsourced Customer Care Services Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Outsourced Customer Care Services Players in Global Market
3.2 Top Global Outsourced Customer Care Services Companies Ranked by Revenue
3.3 Global Outsourced Customer Care Services Revenue by Companies
3.4 Top 3 and Top 5 Outsourced Customer Care Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies Outsourced Customer Care Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 Outsourced Customer Care Services Players in Global Market
3.6.1 List of Global Tier 1 Outsourced Customer Care Services Companies
3.6.2 List of Global Tier 2 and Tier 3 Outsourced Customer Care Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Outsourced Customer Care Services Market Size Markets, 2022 & 2029
4.1.2 CRM Technology Hosting
4.1.3 Fulfillment/Logistics
4.1.4 Customer Interaction
4.2 By Type - Global Outsourced Customer Care Services Revenue & Forecasts
4.2.1 By Type - Global Outsourced Customer Care Services Revenue, 2018-2023
4.2.2 By Type - Global Outsourced Customer Care Services Revenue, 2024-2029
4.2.3 By Type - Global Outsourced Customer Care Services Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Outsourced Customer Care Services Market Size, 2022 & 2029
5.1.2 Pharma & Healthcare
5.1.3 Food & Beverages
5.1.4 Chemical & Material
5.1.5 Construction
5.1.6 Logistics
5.1.7 Other
5.2 By Application - Global Outsourced Customer Care Services Revenue & Forecasts
5.2.1 By Application - Global Outsourced Customer Care Services Revenue, 2018-2023
5.2.2 By Application - Global Outsourced Customer Care Services Revenue, 2024-2029
5.2.3 By Application - Global Outsourced Customer Care Services Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Outsourced Customer Care Services Market Size, 2022 & 2029
6.2 By Region - Global Outsourced Customer Care Services Revenue & Forecasts
6.2.1 By Region - Global Outsourced Customer Care Services Revenue, 2018-2023
6.2.2 By Region - Global Outsourced Customer Care Services Revenue, 2024-2029
6.2.3 By Region - Global Outsourced Customer Care Services Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Outsourced Customer Care Services Revenue, 2018-2029
6.3.2 US Outsourced Customer Care Services Market Size, 2018-2029
6.3.3 Canada Outsourced Customer Care Services Market Size, 2018-2029
6.3.4 Mexico Outsourced Customer Care Services Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Outsourced Customer Care Services Revenue, 2018-2029
6.4.2 Germany Outsourced Customer Care Services Market Size, 2018-2029
6.4.3 France Outsourced Customer Care Services Market Size, 2018-2029
6.4.4 U.K. Outsourced Customer Care Services Market Size, 2018-2029
6.4.5 Italy Outsourced Customer Care Services Market Size, 2018-2029
6.4.6 Russia Outsourced Customer Care Services Market Size, 2018-2029
6.4.7 Nordic Countries Outsourced Customer Care Services Market Size, 2018-2029
6.4.8 Benelux Outsourced Customer Care Services Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Outsourced Customer Care Services Revenue, 2018-2029
6.5.2 China Outsourced Customer Care Services Market Size, 2018-2029
6.5.3 Japan Outsourced Customer Care Services Market Size, 2018-2029
6.5.4 South Korea Outsourced Customer Care Services Market Size, 2018-2029
6.5.5 Southeast Asia Outsourced Customer Care Services Market Size, 2018-2029
6.5.6 India Outsourced Customer Care Services Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Outsourced Customer Care Services Revenue, 2018-2029
6.6.2 Brazil Outsourced Customer Care Services Market Size, 2018-2029
6.6.3 Argentina Outsourced Customer Care Services Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Outsourced Customer Care Services Revenue, 2018-2029
6.7.2 Turkey Outsourced Customer Care Services Market Size, 2018-2029
6.7.3 Israel Outsourced Customer Care Services Market Size, 2018-2029
6.7.4 Saudi Arabia Outsourced Customer Care Services Market Size, 2018-2029
6.7.5 UAE Outsourced Customer Care Services Market Size, 2018-2029
7 Outsourced Customer Care Services Companies Profiles
7.1 Sykes Enterprises
7.1.1 Sykes Enterprises Company Summary
7.1.2 Sykes Enterprises Business Overview
7.1.3 Sykes Enterprises Outsourced Customer Care Services Major Product Offerings
7.1.4 Sykes Enterprises Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.1.5 Sykes Enterprises Key News & Latest Developments
7.2 Synnex Corporation
7.2.1 Synnex Corporation Company Summary
7.2.2 Synnex Corporation Business Overview
7.2.3 Synnex Corporation Outsourced Customer Care Services Major Product Offerings
7.2.4 Synnex Corporation Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.2.5 Synnex Corporation Key News & Latest Developments
7.3 TeleTech Holdings Inc.
7.3.1 TeleTech Holdings Inc. Company Summary
7.3.2 TeleTech Holdings Inc. Business Overview
7.3.3 TeleTech Holdings Inc. Outsourced Customer Care Services Major Product Offerings
7.3.4 TeleTech Holdings Inc. Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.3.5 TeleTech Holdings Inc. Key News & Latest Developments
7.4 Teleperformance
7.4.1 Teleperformance Company Summary
7.4.2 Teleperformance Business Overview
7.4.3 Teleperformance Outsourced Customer Care Services Major Product Offerings
7.4.4 Teleperformance Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.4.5 Teleperformance Key News & Latest Developments
7.5 Transcom Worldwide
7.5.1 Transcom Worldwide Company Summary
7.5.2 Transcom Worldwide Business Overview
7.5.3 Transcom Worldwide Outsourced Customer Care Services Major Product Offerings
7.5.4 Transcom Worldwide Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.5.5 Transcom Worldwide Key News & Latest Developments
7.6 West Corporation
7.6.1 West Corporation Company Summary
7.6.2 West Corporation Business Overview
7.6.3 West Corporation Outsourced Customer Care Services Major Product Offerings
7.6.4 West Corporation Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.6.5 West Corporation Key News & Latest Developments
7.7 Infosys
7.7.1 Infosys Company Summary
7.7.2 Infosys Business Overview
7.7.3 Infosys Outsourced Customer Care Services Major Product Offerings
7.7.4 Infosys Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.7.5 Infosys Key News & Latest Developments
7.8 SPi Global
7.8.1 SPi Global Company Summary
7.8.2 SPi Global Business Overview
7.8.3 SPi Global Outsourced Customer Care Services Major Product Offerings
7.8.4 SPi Global Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.8.5 SPi Global Key News & Latest Developments
7.9 StarTek Inc.
7.9.1 StarTek Inc. Company Summary
7.9.2 StarTek Inc. Business Overview
7.9.3 StarTek Inc. Outsourced Customer Care Services Major Product Offerings
7.9.4 StarTek Inc. Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.9.5 StarTek Inc. Key News & Latest Developments
7.10 Expert Global Solutions
7.10.1 Expert Global Solutions Company Summary
7.10.2 Expert Global Solutions Business Overview
7.10.3 Expert Global Solutions Outsourced Customer Care Services Major Product Offerings
7.10.4 Expert Global Solutions Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.10.5 Expert Global Solutions Key News & Latest Developments
7.11 Accenture
7.11.1 Accenture Company Summary
7.11.2 Accenture Business Overview
7.11.3 Accenture Outsourced Customer Care Services Major Product Offerings
7.11.4 Accenture Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.11.5 Accenture Key News & Latest Developments
7.12 Amdocs
7.12.1 Amdocs Company Summary
7.12.2 Amdocs Business Overview
7.12.3 Amdocs Outsourced Customer Care Services Major Product Offerings
7.12.4 Amdocs Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.12.5 Amdocs Key News & Latest Developments
7.13 Aegis
7.13.1 Aegis Company Summary
7.13.2 Aegis Business Overview
7.13.3 Aegis Outsourced Customer Care Services Major Product Offerings
7.13.4 Aegis Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.13.5 Aegis Key News & Latest Developments
7.14 Alorica
7.14.1 Alorica Company Summary
7.14.2 Alorica Business Overview
7.14.3 Alorica Outsourced Customer Care Services Major Product Offerings
7.14.4 Alorica Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.14.5 Alorica Key News & Latest Developments
7.15 Sitel Worldwide Corporation
7.15.1 Sitel Worldwide Corporation Company Summary
7.15.2 Sitel Worldwide Corporation Business Overview
7.15.3 Sitel Worldwide Corporation Outsourced Customer Care Services Major Product Offerings
7.15.4 Sitel Worldwide Corporation Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.15.5 Sitel Worldwide Corporation Key News & Latest Developments
7.16 Convergys Corporation
7.16.1 Convergys Corporation Company Summary
7.16.2 Convergys Corporation Business Overview
7.16.3 Convergys Corporation Outsourced Customer Care Services Major Product Offerings
7.16.4 Convergys Corporation Outsourced Customer Care Services Revenue in Global Market (2018-2023)
7.16.5 Convergys Corporation Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer