table of content
Chapter 1 Industry Overview
1.1 Definition
1.2 Assumptions
1.3 Research Scope
1.4 Market Analysis by Regions
1.4.1 North America Market States and Outlook (2023-2028)
1.4.2 East Asia Market States and Outlook (2023-2028)
1.4.3 Europe Market States and Outlook (2023-2028)
1.4.4 South Asia Market States and Outlook (2023-2028)
1.4.5 Southeast Asia Market States and Outlook (2023-2028)
1.4.6 Middle East Market States and Outlook (2023-2028)
1.4.7 Africa Market States and Outlook (2023-2028)
1.4.8 Oceania Market States and Outlook (2023-2028)
1.4.9 South America Market States and Outlook (2023-2028)
1.5 Global BPO and ITO Services Market Size Analysis from 2023 to 2028
1.5.1 Global BPO and ITO Services Market Size Analysis from 2023 to 2028 by Consumption Volume
1.5.2 Global BPO and ITO Services Market Size Analysis from 2023 to 2028 by Value
1.5.3 Global BPO and ITO Services Price Trends Analysis from 2023 to 2028
1.6 COVID-19 Outbreak: BPO and ITO Services Industry Impact
Chapter 2 Global BPO and ITO Services Competition by Types, Applications, and Top Regions and Countries
2.1 Global BPO and ITO Services (Volume and Value) by Type
2.1.1 Global BPO and ITO Services Consumption and Market Share by Type (2017-2022)
2.1.2 Global BPO and ITO Services Revenue and Market Share by Type (2017-2022)
2.2 Global BPO and ITO Services (Volume and Value) by Application
2.2.1 Global BPO and ITO Services Consumption and Market Share by Application (2017-2022)
2.2.2 Global BPO and ITO Services Revenue and Market Share by Application (2017-2022)
2.3 Global BPO and ITO Services (Volume and Value) by Regions
2.3.1 Global BPO and ITO Services Consumption and Market Share by Regions (2017-2022)
2.3.2 Global BPO and ITO Services Revenue and Market Share by Regions (2017-2022)
Chapter 3 Production Market Analysis
3.1 Global Production Market Analysis
3.1.1 2017-2022 Global Capacity, Production, Capacity Utilization Rate, Ex-Factory Price, Revenue, Cost, Gross and Gross Margin Analysis
3.1.2 2017-2022 Major Manufacturers Performance and Market Share
3.2 Regional Production Market Analysis
3.2.1 2017-2022 Regional Market Performance and Market Share
3.2.2 North America Market
3.2.3 East Asia Market
3.2.4 Europe Market
3.2.5 South Asia Market
3.2.6 Southeast Asia Market
3.2.7 Middle East Market
3.2.8 Africa Market
3.2.9 Oceania Market
3.2.10 South America Market
3.2.11 Rest of the World Market
Chapter 4 Global BPO and ITO Services Sales, Consumption, Export, Import by Regions (2017-2022)
4.1 Global BPO and ITO Services Consumption by Regions (2017-2022)
4.2 North America BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.3 East Asia BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.4 Europe BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.5 South Asia BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.6 Southeast Asia BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.7 Middle East BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.8 Africa BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.9 Oceania BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
4.10 South America BPO and ITO Services Sales, Consumption, Export, Import (2017-2022)
Chapter 5 North America BPO and ITO Services Market Analysis
5.1 North America BPO and ITO Services Consumption and Value Analysis
5.1.1 North America BPO and ITO Services Market Under COVID-19
5.2 North America BPO and ITO Services Consumption Volume by Types
5.3 North America BPO and ITO Services Consumption Structure by Application
5.4 North America BPO and ITO Services Consumption by Top Countries
5.4.1 United States BPO and ITO Services Consumption Volume from 2017 to 2022
5.4.2 Canada BPO and ITO Services Consumption Volume from 2017 to 2022
5.4.3 Mexico BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 6 East Asia BPO and ITO Services Market Analysis
6.1 East Asia BPO and ITO Services Consumption and Value Analysis
6.1.1 East Asia BPO and ITO Services Market Under COVID-19
6.2 East Asia BPO and ITO Services Consumption Volume by Types
6.3 East Asia BPO and ITO Services Consumption Structure by Application
6.4 East Asia BPO and ITO Services Consumption by Top Countries
6.4.1 China BPO and ITO Services Consumption Volume from 2017 to 2022
6.4.2 Japan BPO and ITO Services Consumption Volume from 2017 to 2022
6.4.3 South Korea BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 7 Europe BPO and ITO Services Market Analysis
7.1 Europe BPO and ITO Services Consumption and Value Analysis
7.1.1 Europe BPO and ITO Services Market Under COVID-19
7.2 Europe BPO and ITO Services Consumption Volume by Types
7.3 Europe BPO and ITO Services Consumption Structure by Application
7.4 Europe BPO and ITO Services Consumption by Top Countries
7.4.1 Germany BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.2 UK BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.3 France BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.4 Italy BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.5 Russia BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.6 Spain BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.7 Netherlands BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.8 Switzerland BPO and ITO Services Consumption Volume from 2017 to 2022
7.4.9 Poland BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 8 South Asia BPO and ITO Services Market Analysis
8.1 South Asia BPO and ITO Services Consumption and Value Analysis
8.1.1 South Asia BPO and ITO Services Market Under COVID-19
8.2 South Asia BPO and ITO Services Consumption Volume by Types
8.3 South Asia BPO and ITO Services Consumption Structure by Application
8.4 South Asia BPO and ITO Services Consumption by Top Countries
8.4.1 India BPO and ITO Services Consumption Volume from 2017 to 2022
8.4.2 Pakistan BPO and ITO Services Consumption Volume from 2017 to 2022
8.4.3 Bangladesh BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 9 Southeast Asia BPO and ITO Services Market Analysis
9.1 Southeast Asia BPO and ITO Services Consumption and Value Analysis
9.1.1 Southeast Asia BPO and ITO Services Market Under COVID-19
9.2 Southeast Asia BPO and ITO Services Consumption Volume by Types
9.3 Southeast Asia BPO and ITO Services Consumption Structure by Application
9.4 Southeast Asia BPO and ITO Services Consumption by Top Countries
9.4.1 Indonesia BPO and ITO Services Consumption Volume from 2017 to 2022
9.4.2 Thailand BPO and ITO Services Consumption Volume from 2017 to 2022
9.4.3 Singapore BPO and ITO Services Consumption Volume from 2017 to 2022
9.4.4 Malaysia BPO and ITO Services Consumption Volume from 2017 to 2022
9.4.5 Philippines BPO and ITO Services Consumption Volume from 2017 to 2022
9.4.6 Vietnam BPO and ITO Services Consumption Volume from 2017 to 2022
9.4.7 Myanmar BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 10 Middle East BPO and ITO Services Market Analysis
10.1 Middle East BPO and ITO Services Consumption and Value Analysis
10.1.1 Middle East BPO and ITO Services Market Under COVID-19
10.2 Middle East BPO and ITO Services Consumption Volume by Types
10.3 Middle East BPO and ITO Services Consumption Structure by Application
10.4 Middle East BPO and ITO Services Consumption by Top Countries
10.4.1 Turkey BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.2 Saudi Arabia BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.3 Iran BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.4 United Arab Emirates BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.5 Israel BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.6 Iraq BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.7 Qatar BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.8 Kuwait BPO and ITO Services Consumption Volume from 2017 to 2022
10.4.9 Oman BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 11 Africa BPO and ITO Services Market Analysis
11.1 Africa BPO and ITO Services Consumption and Value Analysis
11.1.1 Africa BPO and ITO Services Market Under COVID-19
11.2 Africa BPO and ITO Services Consumption Volume by Types
11.3 Africa BPO and ITO Services Consumption Structure by Application
11.4 Africa BPO and ITO Services Consumption by Top Countries
11.4.1 Nigeria BPO and ITO Services Consumption Volume from 2017 to 2022
11.4.2 South Africa BPO and ITO Services Consumption Volume from 2017 to 2022
11.4.3 Egypt BPO and ITO Services Consumption Volume from 2017 to 2022
11.4.4 Algeria BPO and ITO Services Consumption Volume from 2017 to 2022
11.4.5 Morocco BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 12 Oceania BPO and ITO Services Market Analysis
12.1 Oceania BPO and ITO Services Consumption and Value Analysis
12.2 Oceania BPO and ITO Services Consumption Volume by Types
12.3 Oceania BPO and ITO Services Consumption Structure by Application
12.4 Oceania BPO and ITO Services Consumption by Top Countries
12.4.1 Australia BPO and ITO Services Consumption Volume from 2017 to 2022
12.4.2 New Zealand BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 13 South America BPO and ITO Services Market Analysis
13.1 South America BPO and ITO Services Consumption and Value Analysis
13.1.1 South America BPO and ITO Services Market Under COVID-19
13.2 South America BPO and ITO Services Consumption Volume by Types
13.3 South America BPO and ITO Services Consumption Structure by Application
13.4 South America BPO and ITO Services Consumption Volume by Major Countries
13.4.1 Brazil BPO and ITO Services Consumption Volume from 2017 to 2022
13.4.2 Argentina BPO and ITO Services Consumption Volume from 2017 to 2022
13.4.3 Columbia BPO and ITO Services Consumption Volume from 2017 to 2022
13.4.4 Chile BPO and ITO Services Consumption Volume from 2017 to 2022
13.4.5 Venezuela BPO and ITO Services Consumption Volume from 2017 to 2022
13.4.6 Peru BPO and ITO Services Consumption Volume from 2017 to 2022
13.4.7 Puerto Rico BPO and ITO Services Consumption Volume from 2017 to 2022
13.4.8 Ecuador BPO and ITO Services Consumption Volume from 2017 to 2022
Chapter 14 Company Profiles and Key Figures in BPO and ITO Services Business
14.1 Accenture
14.1.1 Accenture Company Profile
14.1.2 Accenture BPO and ITO Services Product Specification
14.1.3 Accenture BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.2 Triniter
14.2.1 Triniter Company Profile
14.2.2 Triniter BPO and ITO Services Product Specification
14.2.3 Triniter BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.3 IBM
14.3.1 IBM Company Profile
14.3.2 IBM BPO and ITO Services Product Specification
14.3.3 IBM BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.4 Cognizant
14.4.1 Cognizant Company Profile
14.4.2 Cognizant BPO and ITO Services Product Specification
14.4.3 Cognizant BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.5 Concentrix
14.5.1 Concentrix Company Profile
14.5.2 Concentrix BPO and ITO Services Product Specification
14.5.3 Concentrix BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.6 Wipro Technologies
14.6.1 Wipro Technologies Company Profile
14.6.2 Wipro Technologies BPO and ITO Services Product Specification
14.6.3 Wipro Technologies BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.7 Genpact
14.7.1 Genpact Company Profile
14.7.2 Genpact BPO and ITO Services Product Specification
14.7.3 Genpact BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.8 ADP
14.8.1 ADP Company Profile
14.8.2 ADP BPO and ITO Services Product Specification
14.8.3 ADP BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.9 EXL Service
14.9.1 EXL Service Company Profile
14.9.2 EXL Service BPO and ITO Services Product Specification
14.9.3 EXL Service BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.10 Invensis
14.10.1 Invensis Company Profile
14.10.2 Invensis BPO and ITO Services Product Specification
14.10.3 Invensis BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.11 SunTec India
14.11.1 SunTec India Company Profile
14.11.2 SunTec India BPO and ITO Services Product Specification
14.11.3 SunTec India BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.12 Intetics
14.12.1 Intetics Company Profile
14.12.2 Intetics BPO and ITO Services Product Specification
14.12.3 Intetics BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.13 Unity Communications
14.13.1 Unity Communications Company Profile
14.13.2 Unity Communications BPO and ITO Services Product Specification
14.13.3 Unity Communications BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.14 Helpware
14.14.1 Helpware Company Profile
14.14.2 Helpware BPO and ITO Services Product Specification
14.14.3 Helpware BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.15 Plaxonic Technologies
14.15.1 Plaxonic Technologies Company Profile
14.15.2 Plaxonic Technologies BPO and ITO Services Product Specification
14.15.3 Plaxonic Technologies BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.16 Octopus Tech
14.16.1 Octopus Tech Company Profile
14.16.2 Octopus Tech BPO and ITO Services Product Specification
14.16.3 Octopus Tech BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.17 HCL Technologies
14.17.1 HCL Technologies Company Profile
14.17.2 HCL Technologies BPO and ITO Services Product Specification
14.17.3 HCL Technologies BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.18 TCS
14.18.1 TCS Company Profile
14.18.2 TCS BPO and ITO Services Product Specification
14.18.3 TCS BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.19 Sciencesoft
14.19.1 Sciencesoft Company Profile
14.19.2 Sciencesoft BPO and ITO Services Product Specification
14.19.3 Sciencesoft BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.20 Infosys Technologies
14.20.1 Infosys Technologies Company Profile
14.20.2 Infosys Technologies BPO and ITO Services Product Specification
14.20.3 Infosys Technologies BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.21 Capgemini
14.21.1 Capgemini Company Profile
14.21.2 Capgemini BPO and ITO Services Product Specification
14.21.3 Capgemini BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.22 ISS
14.22.1 ISS Company Profile
14.22.2 ISS BPO and ITO Services Product Specification
14.22.3 ISS BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.23 CSC?Computer Sciences Corporation
14.23.1 CSC?Computer Sciences Corporation Company Profile
14.23.2 CSC?Computer Sciences Corporation BPO and ITO Services Product Specification
14.23.3 CSC?Computer Sciences Corporation BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.24 Sodexo
14.24.1 Sodexo Company Profile
14.24.2 Sodexo BPO and ITO Services Product Specification
14.24.3 Sodexo BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.25 Colliers International
14.25.1 Colliers International Company Profile
14.25.2 Colliers International BPO and ITO Services Product Specification
14.25.3 Colliers International BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
14.26 ACS?Affiliated Computer Services
14.26.1 ACS?Affiliated Computer Services Company Profile
14.26.2 ACS?Affiliated Computer Services BPO and ITO Services Product Specification
14.26.3 ACS?Affiliated Computer Services BPO and ITO Services Production Capacity, Revenue, Price and Gross Margin (2017-2022)
Chapter 15 Global BPO and ITO Services Market Forecast (2023-2028)
15.1 Global BPO and ITO Services Consumption Volume, Revenue and Price Forecast (2023-2028)
15.1.1 Global BPO and ITO Services Consumption Volume and Growth Rate Forecast (2023-2028)
15.1.2 Global BPO and ITO Services Value and Growth Rate Forecast (2023-2028)
15.2 Global BPO and ITO Services Consumption Volume, Value and Growth Rate Forecast by Region (2023-2028)
15.2.1 Global BPO and ITO Services Consumption Volume and Growth Rate Forecast by Regions (2023-2028)
15.2.2 Global BPO and ITO Services Value and Growth Rate Forecast by Regions (2023-2028)
15.2.3 North America BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.4 East Asia BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.5 Europe BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.6 South Asia BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.7 Southeast Asia BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.8 Middle East BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.9 Africa BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.10 Oceania BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.2.11 South America BPO and ITO Services Consumption Volume, Revenue and Growth Rate Forecast (2023-2028)
15.3 Global BPO and ITO Services Consumption Volume, Revenue and Price Forecast by Type (2023-2028)
15.3.1 Global BPO and ITO Services Consumption Forecast by Type (2023-2028)
15.3.2 Global BPO and ITO Services Revenue Forecast by Type (2023-2028)
15.3.3 Global BPO and ITO Services Price Forecast by Type (2023-2028)
15.4 Global BPO and ITO Services Consumption Volume Forecast by Application (2023-2028)
15.5 BPO and ITO Services Market Forecast Under COVID-19
Chapter 16 Conclusions
Research Methodology
