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table of content

1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Business Process Outsourcing (BPO) Services Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Customer Services
1.2.3 Finance and Accounting
1.2.4 Human Resources
1.2.5 Procurement
1.2.6 KPO
1.2.7 Others
1.3 Market by Application
1.3.1 Global Business Process Outsourcing (BPO) Services Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 BFSI
1.3.3 Manufacturing
1.3.4 Healthcare
1.3.5 Retail
1.3.6 IT and Telecommunication
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Business Process Outsourcing (BPO) Services Market Perspective (2017-2028)
2.2 Business Process Outsourcing (BPO) Services Growth Trends by Region
2.2.1 Business Process Outsourcing (BPO) Services Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Business Process Outsourcing (BPO) Services Historic Market Size by Region (2017-2022)
2.2.3 Business Process Outsourcing (BPO) Services Forecasted Market Size by Region (2023-2028)
2.3 Business Process Outsourcing (BPO) Services Market Dynamics
2.3.1 Business Process Outsourcing (BPO) Services Industry Trends
2.3.2 Business Process Outsourcing (BPO) Services Market Drivers
2.3.3 Business Process Outsourcing (BPO) Services Market Challenges
2.3.4 Business Process Outsourcing (BPO) Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Business Process Outsourcing (BPO) Services Players by Revenue
3.1.1 Global Top Business Process Outsourcing (BPO) Services Players by Revenue (2017-2022)
3.1.2 Global Business Process Outsourcing (BPO) Services Revenue Market Share by Players (2017-2022)
3.2 Global Business Process Outsourcing (BPO) Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Business Process Outsourcing (BPO) Services Revenue
3.4 Global Business Process Outsourcing (BPO) Services Market Concentration Ratio
3.4.1 Global Business Process Outsourcing (BPO) Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Business Process Outsourcing (BPO) Services Revenue in 2021
3.5 Business Process Outsourcing (BPO) Services Key Players Head office and Area Served
3.6 Key Players Business Process Outsourcing (BPO) Services Product Solution and Service
3.7 Date of Enter into Business Process Outsourcing (BPO) Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Business Process Outsourcing (BPO) Services Breakdown Data by Type
4.1 Global Business Process Outsourcing (BPO) Services Historic Market Size by Type (2017-2022)
4.2 Global Business Process Outsourcing (BPO) Services Forecasted Market Size by Type (2023-2028)
5 Business Process Outsourcing (BPO) Services Breakdown Data by Application
5.1 Global Business Process Outsourcing (BPO) Services Historic Market Size by Application (2017-2022)
5.2 Global Business Process Outsourcing (BPO) Services Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Business Process Outsourcing (BPO) Services Market Size (2017-2028)
6.2 North America Business Process Outsourcing (BPO) Services Market Size by Type
6.2.1 North America Business Process Outsourcing (BPO) Services Market Size by Type (2017-2022)
6.2.2 North America Business Process Outsourcing (BPO) Services Market Size by Type (2023-2028)
6.2.3 North America Business Process Outsourcing (BPO) Services Market Share by Type (2017-2028)
6.3 North America Business Process Outsourcing (BPO) Services Market Size by Application
6.3.1 North America Business Process Outsourcing (BPO) Services Market Size by Application (2017-2022)
6.3.2 North America Business Process Outsourcing (BPO) Services Market Size by Application (2023-2028)
6.3.3 North America Business Process Outsourcing (BPO) Services Market Share by Application (2017-2028)
6.4 North America Business Process Outsourcing (BPO) Services Market Size by Country
6.4.1 North America Business Process Outsourcing (BPO) Services Market Size by Country (2017-2022)
6.4.2 North America Business Process Outsourcing (BPO) Services Market Size by Country (2023-2028)
6.4.3 U.S.
6.4.4 Canada
7 Europe
7.1 Europe Business Process Outsourcing (BPO) Services Market Size (2017-2028)
7.2 Europe Business Process Outsourcing (BPO) Services Market Size by Type
7.2.1 Europe Business Process Outsourcing (BPO) Services Market Size by Type (2017-2022)
7.2.2 Europe Business Process Outsourcing (BPO) Services Market Size by Type (2023-2028)
7.2.3 Europe Business Process Outsourcing (BPO) Services Market Share by Type (2017-2028)
7.3 Europe Business Process Outsourcing (BPO) Services Market Size by Application
7.3.1 Europe Business Process Outsourcing (BPO) Services Market Size by Application (2017-2022)
7.3.2 Europe Business Process Outsourcing (BPO) Services Market Size by Application (2023-2028)
7.3.3 Europe Business Process Outsourcing (BPO) Services Market Share by Application (2017-2028)
7.4 Europe Business Process Outsourcing (BPO) Services Market Size by Country
7.4.1 Europe Business Process Outsourcing (BPO) Services Market Size by Country (2017-2022)
7.4.2 Europe Business Process Outsourcing (BPO) Services Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size (2017-2028)
8.2 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Type
8.2.1 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Type (2017-2022)
8.2.2 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Type (2023-2028)
8.2.3 Asia-Pacific Business Process Outsourcing (BPO) Services Market Share by Type (2017-2028)
8.3 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Application
8.3.1 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Application (2017-2022)
8.3.2 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Application (2023-2028)
8.3.3 Asia-Pacific Business Process Outsourcing (BPO) Services Market Share by Application (2017-2028)
8.4 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Region
8.4.1 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Region (2017-2022)
8.4.2 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America Business Process Outsourcing (BPO) Services Market Size (2017-2028)
9.2 Latin America Business Process Outsourcing (BPO) Services Market Size by Type
9.2.1 Latin America Business Process Outsourcing (BPO) Services Market Size by Type (2017-2022)
9.2.2 Latin America Business Process Outsourcing (BPO) Services Market Size by Type (2023-2028)
9.2.3 Latin America Business Process Outsourcing (BPO) Services Market Share by Type (2017-2028)
9.3 Latin America Business Process Outsourcing (BPO) Services Market Size by Application
9.3.1 Latin America Business Process Outsourcing (BPO) Services Market Size by Application (2017-2022)
9.3.2 Latin America Business Process Outsourcing (BPO) Services Market Size by Application (2023-2028)
9.3.3 Latin America Business Process Outsourcing (BPO) Services Market Share by Application (2017-2028)
9.4 Latin America Business Process Outsourcing (BPO) Services Market Size by Country
9.4.1 Latin America Business Process Outsourcing (BPO) Services Market Size by Country (2017-2022)
9.4.2 Latin America Business Process Outsourcing (BPO) Services Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size (2017-2028)
10.2 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Type
10.2.1 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Type (2017-2022)
10.2.2 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Type (2023-2028)
10.2.3 Middle East & Africa Business Process Outsourcing (BPO) Services Market Share by Type (2017-2028)
10.3 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Application
10.3.1 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Application (2017-2022)
10.3.2 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Application (2023-2028)
10.3.3 Middle East & Africa Business Process Outsourcing (BPO) Services Market Share by Application (2017-2028)
10.4 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Country
10.4.1 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Country (2017-2022)
10.4.2 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 IBM Corporation (U.S.)
11.1.1 IBM Corporation (U.S.) Company Details
11.1.2 IBM Corporation (U.S.) Business Overview
11.1.3 IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Introduction
11.1.4 IBM Corporation (U.S.) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.1.5 IBM Corporation (U.S.) Recent Developments
11.2 Syntel Inc. (U.S.)
11.2.1 Syntel Inc. (U.S.) Company Details
11.2.2 Syntel Inc. (U.S.) Business Overview
11.2.3 Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Introduction
11.2.4 Syntel Inc. (U.S.) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.2.5 Syntel Inc. (U.S.) Recent Developments
11.3 Xerox Corporation (U.S.)
11.3.1 Xerox Corporation (U.S.) Company Details
11.3.2 Xerox Corporation (U.S.) Business Overview
11.3.3 Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Introduction
11.3.4 Xerox Corporation (U.S.) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.3.5 Xerox Corporation (U.S.) Recent Developments
11.4 Infosys BPO Ltd. (India)
11.4.1 Infosys BPO Ltd. (India) Company Details
11.4.2 Infosys BPO Ltd. (India) Business Overview
11.4.3 Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Introduction
11.4.4 Infosys BPO Ltd. (India) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.4.5 Infosys BPO Ltd. (India) Recent Developments
11.5 ADP LLC. (U.S.)
11.5.1 ADP LLC. (U.S.) Company Details
11.5.2 ADP LLC. (U.S.) Business Overview
11.5.3 ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Introduction
11.5.4 ADP LLC. (U.S.) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.5.5 ADP LLC. (U.S.) Recent Developments
11.6 Accenture PLC (Ireland)
11.6.1 Accenture PLC (Ireland) Company Details
11.6.2 Accenture PLC (Ireland) Business Overview
11.6.3 Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Introduction
11.6.4 Accenture PLC (Ireland) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.6.5 Accenture PLC (Ireland) Recent Developments
11.7 Aon Hewitt (U.S.)
11.7.1 Aon Hewitt (U.S.) Company Details
11.7.2 Aon Hewitt (U.S.) Business Overview
11.7.3 Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Introduction
11.7.4 Aon Hewitt (U.S.) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.7.5 Aon Hewitt (U.S.) Recent Developments
11.8 Tata Consultancy Services Limited (India)
11.8.1 Tata Consultancy Services Limited (India) Company Details
11.8.2 Tata Consultancy Services Limited (India) Business Overview
11.8.3 Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Introduction
11.8.4 Tata Consultancy Services Limited (India) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.8.5 Tata Consultancy Services Limited (India) Recent Developments
11.9 Capgemini (France)
11.9.1 Capgemini (France) Company Details
11.9.2 Capgemini (France) Business Overview
11.9.3 Capgemini (France) Business Process Outsourcing (BPO) Services Introduction
11.9.4 Capgemini (France) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.9.5 Capgemini (France) Recent Developments
11.10 Wipro Limited (India)
11.10.1 Wipro Limited (India) Company Details
11.10.2 Wipro Limited (India) Business Overview
11.10.3 Wipro Limited (India) Business Process Outsourcing (BPO) Services Introduction
11.10.4 Wipro Limited (India) Revenue in Business Process Outsourcing (BPO) Services Business (2017-2022)
11.10.5 Wipro Limited (India) Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer