1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global BPO and ITO Services Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Business Process Outsourcing
1.2.3 Infrastructure & Operations Services
1.3 Market by Application
1.3.1 Global BPO and ITO Services Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 Banking, Financial Services, and Insurance (BFSI)
1.3.3 Healthcare
1.3.4 Manufacturing
1.3.5 IT & Telecommunication
1.3.6 Retail
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global BPO and ITO Services Market Perspective (2017-2028)
2.2 BPO and ITO Services Growth Trends by Region
2.2.1 BPO and ITO Services Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 BPO and ITO Services Historic Market Size by Region (2017-2022)
2.2.3 BPO and ITO Services Forecasted Market Size by Region (2023-2028)
2.3 BPO and ITO Services Market Dynamics
2.3.1 BPO and ITO Services Industry Trends
2.3.2 BPO and ITO Services Market Drivers
2.3.3 BPO and ITO Services Market Challenges
2.3.4 BPO and ITO Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top BPO and ITO Services Players by Revenue
3.1.1 Global Top BPO and ITO Services Players by Revenue (2017-2022)
3.1.2 Global BPO and ITO Services Revenue Market Share by Players (2017-2022)
3.2 Global BPO and ITO Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by BPO and ITO Services Revenue
3.4 Global BPO and ITO Services Market Concentration Ratio
3.4.1 Global BPO and ITO Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by BPO and ITO Services Revenue in 2021
3.5 BPO and ITO Services Key Players Head office and Area Served
3.6 Key Players BPO and ITO Services Product Solution and Service
3.7 Date of Enter into BPO and ITO Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 BPO and ITO Services Breakdown Data by Type
4.1 Global BPO and ITO Services Historic Market Size by Type (2017-2022)
4.2 Global BPO and ITO Services Forecasted Market Size by Type (2023-2028)
5 BPO and ITO Services Breakdown Data by Application
5.1 Global BPO and ITO Services Historic Market Size by Application (2017-2022)
5.2 Global BPO and ITO Services Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America BPO and ITO Services Market Size (2017-2028)
6.2 North America BPO and ITO Services Market Size by Type
6.2.1 North America BPO and ITO Services Market Size by Type (2017-2022)
6.2.2 North America BPO and ITO Services Market Size by Type (2023-2028)
6.2.3 North America BPO and ITO Services Market Share by Type (2017-2028)
6.3 North America BPO and ITO Services Market Size by Application
6.3.1 North America BPO and ITO Services Market Size by Application (2017-2022)
6.3.2 North America BPO and ITO Services Market Size by Application (2023-2028)
6.3.3 North America BPO and ITO Services Market Share by Application (2017-2028)
6.4 North America BPO and ITO Services Market Size by Country
6.4.1 North America BPO and ITO Services Market Size by Country (2017-2022)
6.4.2 North America BPO and ITO Services Market Size by Country (2023-2028)
6.4.3 United States
6.4.4 Canada
7 Europe
7.1 Europe BPO and ITO Services Market Size (2017-2028)
7.2 Europe BPO and ITO Services Market Size by Type
7.2.1 Europe BPO and ITO Services Market Size by Type (2017-2022)
7.2.2 Europe BPO and ITO Services Market Size by Type (2023-2028)
7.2.3 Europe BPO and ITO Services Market Share by Type (2017-2028)
7.3 Europe BPO and ITO Services Market Size by Application
7.3.1 Europe BPO and ITO Services Market Size by Application (2017-2022)
7.3.2 Europe BPO and ITO Services Market Size by Application (2023-2028)
7.3.3 Europe BPO and ITO Services Market Share by Application (2017-2028)
7.4 Europe BPO and ITO Services Market Size by Country
7.4.1 Europe BPO and ITO Services Market Size by Country (2017-2022)
7.4.2 Europe BPO and ITO Services Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific BPO and ITO Services Market Size (2017-2028)
8.2 Asia-Pacific BPO and ITO Services Market Size by Type
8.2.1 Asia-Pacific BPO and ITO Services Market Size by Type (2017-2022)
8.2.2 Asia-Pacific BPO and ITO Services Market Size by Type (2023-2028)
8.2.3 Asia-Pacific BPO and ITO Services Market Share by Type (2017-2028)
8.3 Asia-Pacific BPO and ITO Services Market Size by Application
8.3.1 Asia-Pacific BPO and ITO Services Market Size by Application (2017-2022)
8.3.2 Asia-Pacific BPO and ITO Services Market Size by Application (2023-2028)
8.3.3 Asia-Pacific BPO and ITO Services Market Share by Application (2017-2028)
8.4 Asia-Pacific BPO and ITO Services Market Size by Region
8.4.1 Asia-Pacific BPO and ITO Services Market Size by Region (2017-2022)
8.4.2 Asia-Pacific BPO and ITO Services Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America BPO and ITO Services Market Size (2017-2028)
9.2 Latin America BPO and ITO Services Market Size by Type
9.2.1 Latin America BPO and ITO Services Market Size by Type (2017-2022)
9.2.2 Latin America BPO and ITO Services Market Size by Type (2023-2028)
9.2.3 Latin America BPO and ITO Services Market Share by Type (2017-2028)
9.3 Latin America BPO and ITO Services Market Size by Application
9.3.1 Latin America BPO and ITO Services Market Size by Application (2017-2022)
9.3.2 Latin America BPO and ITO Services Market Size by Application (2023-2028)
9.3.3 Latin America BPO and ITO Services Market Share by Application (2017-2028)
9.4 Latin America BPO and ITO Services Market Size by Country
9.4.1 Latin America BPO and ITO Services Market Size by Country (2017-2022)
9.4.2 Latin America BPO and ITO Services Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa BPO and ITO Services Market Size (2017-2028)
10.2 Middle East & Africa BPO and ITO Services Market Size by Type
10.2.1 Middle East & Africa BPO and ITO Services Market Size by Type (2017-2022)
10.2.2 Middle East & Africa BPO and ITO Services Market Size by Type (2023-2028)
10.2.3 Middle East & Africa BPO and ITO Services Market Share by Type (2017-2028)
10.3 Middle East & Africa BPO and ITO Services Market Size by Application
10.3.1 Middle East & Africa BPO and ITO Services Market Size by Application (2017-2022)
10.3.2 Middle East & Africa BPO and ITO Services Market Size by Application (2023-2028)
10.3.3 Middle East & Africa BPO and ITO Services Market Share by Application (2017-2028)
10.4 Middle East & Africa BPO and ITO Services Market Size by Country
10.4.1 Middle East & Africa BPO and ITO Services Market Size by Country (2017-2022)
10.4.2 Middle East & Africa BPO and ITO Services Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Details
11.1.2 Accenture Business Overview
11.1.3 Accenture BPO and ITO Services Introduction
11.1.4 Accenture Revenue in BPO and ITO Services Business (2017-2022)
11.1.5 Accenture Recent Developments
11.2 Triniter
11.2.1 Triniter Company Details
11.2.2 Triniter Business Overview
11.2.3 Triniter BPO and ITO Services Introduction
11.2.4 Triniter Revenue in BPO and ITO Services Business (2017-2022)
11.2.5 Triniter Recent Developments
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM BPO and ITO Services Introduction
11.3.4 IBM Revenue in BPO and ITO Services Business (2017-2022)
11.3.5 IBM Recent Developments
11.4 Cognizant
11.4.1 Cognizant Company Details
11.4.2 Cognizant Business Overview
11.4.3 Cognizant BPO and ITO Services Introduction
11.4.4 Cognizant Revenue in BPO and ITO Services Business (2017-2022)
11.4.5 Cognizant Recent Developments
11.5 Concentrix
11.5.1 Concentrix Company Details
11.5.2 Concentrix Business Overview
11.5.3 Concentrix BPO and ITO Services Introduction
11.5.4 Concentrix Revenue in BPO and ITO Services Business (2017-2022)
11.5.5 Concentrix Recent Developments
11.6 Wipro Technologies
11.6.1 Wipro Technologies Company Details
11.6.2 Wipro Technologies Business Overview
11.6.3 Wipro Technologies BPO and ITO Services Introduction
11.6.4 Wipro Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.6.5 Wipro Technologies Recent Developments
11.7 Genpact
11.7.1 Genpact Company Details
11.7.2 Genpact Business Overview
11.7.3 Genpact BPO and ITO Services Introduction
11.7.4 Genpact Revenue in BPO and ITO Services Business (2017-2022)
11.7.5 Genpact Recent Developments
11.8 ADP
11.8.1 ADP Company Details
11.8.2 ADP Business Overview
11.8.3 ADP BPO and ITO Services Introduction
11.8.4 ADP Revenue in BPO and ITO Services Business (2017-2022)
11.8.5 ADP Recent Developments
11.9 EXL Service
11.9.1 EXL Service Company Details
11.9.2 EXL Service Business Overview
11.9.3 EXL Service BPO and ITO Services Introduction
11.9.4 EXL Service Revenue in BPO and ITO Services Business (2017-2022)
11.9.5 EXL Service Recent Developments
11.10 Invensis
11.10.1 Invensis Company Details
11.10.2 Invensis Business Overview
11.10.3 Invensis BPO and ITO Services Introduction
11.10.4 Invensis Revenue in BPO and ITO Services Business (2017-2022)
11.10.5 Invensis Recent Developments
11.11 SunTec India
11.11.1 SunTec India Company Details
11.11.2 SunTec India Business Overview
11.11.3 SunTec India BPO and ITO Services Introduction
11.11.4 SunTec India Revenue in BPO and ITO Services Business (2017-2022)
11.11.5 SunTec India Recent Developments
11.12 Intetics
11.12.1 Intetics Company Details
11.12.2 Intetics Business Overview
11.12.3 Intetics BPO and ITO Services Introduction
11.12.4 Intetics Revenue in BPO and ITO Services Business (2017-2022)
11.12.5 Intetics Recent Developments
11.13 Unity Communications
11.13.1 Unity Communications Company Details
11.13.2 Unity Communications Business Overview
11.13.3 Unity Communications BPO and ITO Services Introduction
11.13.4 Unity Communications Revenue in BPO and ITO Services Business (2017-2022)
11.13.5 Unity Communications Recent Developments
11.14 Helpware
11.14.1 Helpware Company Details
11.14.2 Helpware Business Overview
11.14.3 Helpware BPO and ITO Services Introduction
11.14.4 Helpware Revenue in BPO and ITO Services Business (2017-2022)
11.14.5 Helpware Recent Developments
11.15 Plaxonic Technologies
11.15.1 Plaxonic Technologies Company Details
11.15.2 Plaxonic Technologies Business Overview
11.15.3 Plaxonic Technologies BPO and ITO Services Introduction
11.15.4 Plaxonic Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.15.5 Plaxonic Technologies Recent Developments
11.16 Octopus Tech
11.16.1 Octopus Tech Company Details
11.16.2 Octopus Tech Business Overview
11.16.3 Octopus Tech BPO and ITO Services Introduction
11.16.4 Octopus Tech Revenue in BPO and ITO Services Business (2017-2022)
11.16.5 Octopus Tech Recent Developments
11.17 HCL Technologies
11.17.1 HCL Technologies Company Details
11.17.2 HCL Technologies Business Overview
11.17.3 HCL Technologies BPO and ITO Services Introduction
11.17.4 HCL Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.17.5 HCL Technologies Recent Developments
11.18 TCS
11.18.1 TCS Company Details
11.18.2 TCS Business Overview
11.18.3 TCS BPO and ITO Services Introduction
11.18.4 TCS Revenue in BPO and ITO Services Business (2017-2022)
11.18.5 TCS Recent Developments
11.19 Sciencesoft
11.19.1 Sciencesoft Company Details
11.19.2 Sciencesoft Business Overview
11.19.3 Sciencesoft BPO and ITO Services Introduction
11.19.4 Sciencesoft Revenue in BPO and ITO Services Business (2017-2022)
11.19.5 Sciencesoft Recent Developments
11.20 Infosys Technologies
11.20.1 Infosys Technologies Company Details
11.20.2 Infosys Technologies Business Overview
11.20.3 Infosys Technologies BPO and ITO Services Introduction
11.20.4 Infosys Technologies Revenue in BPO and ITO Services Business (2017-2022)
11.20.5 Infosys Technologies Recent Developments
11.21 Capgemini
11.21.1 Capgemini Company Details
11.21.2 Capgemini Business Overview
11.21.3 Capgemini BPO and ITO Services Introduction
11.21.4 Capgemini Revenue in BPO and ITO Services Business (2017-2022)
11.21.5 Capgemini Recent Developments
11.22 ISS
11.22.1 ISS Company Details
11.22.2 ISS Business Overview
11.22.3 ISS BPO and ITO Services Introduction
11.22.4 ISS Revenue in BPO and ITO Services Business (2017-2022)
11.22.5 ISS Recent Developments
11.23 CSC?Computer Sciences Corporation
11.23.1 CSC?Computer Sciences Corporation Company Details
11.23.2 CSC?Computer Sciences Corporation Business Overview
11.23.3 CSC?Computer Sciences Corporation BPO and ITO Services Introduction
11.23.4 CSC?Computer Sciences Corporation Revenue in BPO and ITO Services Business (2017-2022)
11.23.5 CSC?Computer Sciences Corporation Recent Developments
11.24 Sodexo
11.24.1 Sodexo Company Details
11.24.2 Sodexo Business Overview
11.24.3 Sodexo BPO and ITO Services Introduction
11.24.4 Sodexo Revenue in BPO and ITO Services Business (2017-2022)
11.24.5 Sodexo Recent Developments
11.25 Colliers International
11.25.1 Colliers International Company Details
11.25.2 Colliers International Business Overview
11.25.3 Colliers International BPO and ITO Services Introduction
11.25.4 Colliers International Revenue in BPO and ITO Services Business (2017-2022)
11.25.5 Colliers International Recent Developments
11.26 ACS?Affiliated Computer Services
11.26.1 ACS?Affiliated Computer Services Company Details
11.26.2 ACS?Affiliated Computer Services Business Overview
11.26.3 ACS?Affiliated Computer Services BPO and ITO Services Introduction
11.26.4 ACS?Affiliated Computer Services Revenue in BPO and ITO Services Business (2017-2022)
11.26.5 ACS?Affiliated Computer Services Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer
