1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Outsourced Customer Care Services Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 CRM Technology Hosting
1.2.3 Fulfillment/Logistics
1.2.4 Customer Interaction
1.3 Market by Application
1.3.1 Global Outsourced Customer Care Services Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 Pharma & Healthcare
1.3.3 Food & Beverages
1.3.4 Chemical & Material
1.3.5 Construction
1.3.6 Logistics
1.3.7 Other
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Outsourced Customer Care Services Market Perspective (2017-2028)
2.2 Outsourced Customer Care Services Growth Trends by Region
2.2.1 Outsourced Customer Care Services Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Outsourced Customer Care Services Historic Market Size by Region (2017-2022)
2.2.3 Outsourced Customer Care Services Forecasted Market Size by Region (2023-2028)
2.3 Outsourced Customer Care Services Market Dynamics
2.3.1 Outsourced Customer Care Services Industry Trends
2.3.2 Outsourced Customer Care Services Market Drivers
2.3.3 Outsourced Customer Care Services Market Challenges
2.3.4 Outsourced Customer Care Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Outsourced Customer Care Services Players by Revenue
3.1.1 Global Top Outsourced Customer Care Services Players by Revenue (2017-2022)
3.1.2 Global Outsourced Customer Care Services Revenue Market Share by Players (2017-2022)
3.2 Global Outsourced Customer Care Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Outsourced Customer Care Services Revenue
3.4 Global Outsourced Customer Care Services Market Concentration Ratio
3.4.1 Global Outsourced Customer Care Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Outsourced Customer Care Services Revenue in 2021
3.5 Outsourced Customer Care Services Key Players Head office and Area Served
3.6 Key Players Outsourced Customer Care Services Product Solution and Service
3.7 Date of Enter into Outsourced Customer Care Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Outsourced Customer Care Services Breakdown Data by Type
4.1 Global Outsourced Customer Care Services Historic Market Size by Type (2017-2022)
4.2 Global Outsourced Customer Care Services Forecasted Market Size by Type (2023-2028)
5 Outsourced Customer Care Services Breakdown Data by Application
5.1 Global Outsourced Customer Care Services Historic Market Size by Application (2017-2022)
5.2 Global Outsourced Customer Care Services Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Outsourced Customer Care Services Market Size (2017-2028)
6.2 North America Outsourced Customer Care Services Market Size by Type
6.2.1 North America Outsourced Customer Care Services Market Size by Type (2017-2022)
6.2.2 North America Outsourced Customer Care Services Market Size by Type (2023-2028)
6.2.3 North America Outsourced Customer Care Services Market Share by Type (2017-2028)
6.3 North America Outsourced Customer Care Services Market Size by Application
6.3.1 North America Outsourced Customer Care Services Market Size by Application (2017-2022)
6.3.2 North America Outsourced Customer Care Services Market Size by Application (2023-2028)
6.3.3 North America Outsourced Customer Care Services Market Share by Application (2017-2028)
6.4 North America Outsourced Customer Care Services Market Size by Country
6.4.1 North America Outsourced Customer Care Services Market Size by Country (2017-2022)
6.4.2 North America Outsourced Customer Care Services Market Size by Country (2023-2028)
6.4.3 U.S.
6.4.4 Canada
7 Europe
7.1 Europe Outsourced Customer Care Services Market Size (2017-2028)
7.2 Europe Outsourced Customer Care Services Market Size by Type
7.2.1 Europe Outsourced Customer Care Services Market Size by Type (2017-2022)
7.2.2 Europe Outsourced Customer Care Services Market Size by Type (2023-2028)
7.2.3 Europe Outsourced Customer Care Services Market Share by Type (2017-2028)
7.3 Europe Outsourced Customer Care Services Market Size by Application
7.3.1 Europe Outsourced Customer Care Services Market Size by Application (2017-2022)
7.3.2 Europe Outsourced Customer Care Services Market Size by Application (2023-2028)
7.3.3 Europe Outsourced Customer Care Services Market Share by Application (2017-2028)
7.4 Europe Outsourced Customer Care Services Market Size by Country
7.4.1 Europe Outsourced Customer Care Services Market Size by Country (2017-2022)
7.4.2 Europe Outsourced Customer Care Services Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Outsourced Customer Care Services Market Size (2017-2028)
8.2 Asia-Pacific Outsourced Customer Care Services Market Size by Type
8.2.1 Asia-Pacific Outsourced Customer Care Services Market Size by Type (2017-2022)
8.2.2 Asia-Pacific Outsourced Customer Care Services Market Size by Type (2023-2028)
8.2.3 Asia-Pacific Outsourced Customer Care Services Market Share by Type (2017-2028)
8.3 Asia-Pacific Outsourced Customer Care Services Market Size by Application
8.3.1 Asia-Pacific Outsourced Customer Care Services Market Size by Application (2017-2022)
8.3.2 Asia-Pacific Outsourced Customer Care Services Market Size by Application (2023-2028)
8.3.3 Asia-Pacific Outsourced Customer Care Services Market Share by Application (2017-2028)
8.4 Asia-Pacific Outsourced Customer Care Services Market Size by Region
8.4.1 Asia-Pacific Outsourced Customer Care Services Market Size by Region (2017-2022)
8.4.2 Asia-Pacific Outsourced Customer Care Services Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America Outsourced Customer Care Services Market Size (2017-2028)
9.2 Latin America Outsourced Customer Care Services Market Size by Type
9.2.1 Latin America Outsourced Customer Care Services Market Size by Type (2017-2022)
9.2.2 Latin America Outsourced Customer Care Services Market Size by Type (2023-2028)
9.2.3 Latin America Outsourced Customer Care Services Market Share by Type (2017-2028)
9.3 Latin America Outsourced Customer Care Services Market Size by Application
9.3.1 Latin America Outsourced Customer Care Services Market Size by Application (2017-2022)
9.3.2 Latin America Outsourced Customer Care Services Market Size by Application (2023-2028)
9.3.3 Latin America Outsourced Customer Care Services Market Share by Application (2017-2028)
9.4 Latin America Outsourced Customer Care Services Market Size by Country
9.4.1 Latin America Outsourced Customer Care Services Market Size by Country (2017-2022)
9.4.2 Latin America Outsourced Customer Care Services Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Outsourced Customer Care Services Market Size (2017-2028)
10.2 Middle East & Africa Outsourced Customer Care Services Market Size by Type
10.2.1 Middle East & Africa Outsourced Customer Care Services Market Size by Type (2017-2022)
10.2.2 Middle East & Africa Outsourced Customer Care Services Market Size by Type (2023-2028)
10.2.3 Middle East & Africa Outsourced Customer Care Services Market Share by Type (2017-2028)
10.3 Middle East & Africa Outsourced Customer Care Services Market Size by Application
10.3.1 Middle East & Africa Outsourced Customer Care Services Market Size by Application (2017-2022)
10.3.2 Middle East & Africa Outsourced Customer Care Services Market Size by Application (2023-2028)
10.3.3 Middle East & Africa Outsourced Customer Care Services Market Share by Application (2017-2028)
10.4 Middle East & Africa Outsourced Customer Care Services Market Size by Country
10.4.1 Middle East & Africa Outsourced Customer Care Services Market Size by Country (2017-2022)
10.4.2 Middle East & Africa Outsourced Customer Care Services Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 Sykes Enterprises
11.1.1 Sykes Enterprises Company Details
11.1.2 Sykes Enterprises Business Overview
11.1.3 Sykes Enterprises Outsourced Customer Care Services Introduction
11.1.4 Sykes Enterprises Revenue in Outsourced Customer Care Services Business (2017-2022)
11.1.5 Sykes Enterprises Recent Developments
11.2 Synnex Corporation
11.2.1 Synnex Corporation Company Details
11.2.2 Synnex Corporation Business Overview
11.2.3 Synnex Corporation Outsourced Customer Care Services Introduction
11.2.4 Synnex Corporation Revenue in Outsourced Customer Care Services Business (2017-2022)
11.2.5 Synnex Corporation Recent Developments
11.3 TeleTech Holdings Inc.
11.3.1 TeleTech Holdings Inc. Company Details
11.3.2 TeleTech Holdings Inc. Business Overview
11.3.3 TeleTech Holdings Inc. Outsourced Customer Care Services Introduction
11.3.4 TeleTech Holdings Inc. Revenue in Outsourced Customer Care Services Business (2017-2022)
11.3.5 TeleTech Holdings Inc. Recent Developments
11.4 Teleperformance
11.4.1 Teleperformance Company Details
11.4.2 Teleperformance Business Overview
11.4.3 Teleperformance Outsourced Customer Care Services Introduction
11.4.4 Teleperformance Revenue in Outsourced Customer Care Services Business (2017-2022)
11.4.5 Teleperformance Recent Developments
11.5 Transcom Worldwide
11.5.1 Transcom Worldwide Company Details
11.5.2 Transcom Worldwide Business Overview
11.5.3 Transcom Worldwide Outsourced Customer Care Services Introduction
11.5.4 Transcom Worldwide Revenue in Outsourced Customer Care Services Business (2017-2022)
11.5.5 Transcom Worldwide Recent Developments
11.6 West Corporation
11.6.1 West Corporation Company Details
11.6.2 West Corporation Business Overview
11.6.3 West Corporation Outsourced Customer Care Services Introduction
11.6.4 West Corporation Revenue in Outsourced Customer Care Services Business (2017-2022)
11.6.5 West Corporation Recent Developments
11.7 Infosys
11.7.1 Infosys Company Details
11.7.2 Infosys Business Overview
11.7.3 Infosys Outsourced Customer Care Services Introduction
11.7.4 Infosys Revenue in Outsourced Customer Care Services Business (2017-2022)
11.7.5 Infosys Recent Developments
11.8 SPi Global
11.8.1 SPi Global Company Details
11.8.2 SPi Global Business Overview
11.8.3 SPi Global Outsourced Customer Care Services Introduction
11.8.4 SPi Global Revenue in Outsourced Customer Care Services Business (2017-2022)
11.8.5 SPi Global Recent Developments
11.9 StarTek Inc.
11.9.1 StarTek Inc. Company Details
11.9.2 StarTek Inc. Business Overview
11.9.3 StarTek Inc. Outsourced Customer Care Services Introduction
11.9.4 StarTek Inc. Revenue in Outsourced Customer Care Services Business (2017-2022)
11.9.5 StarTek Inc. Recent Developments
11.10 Expert Global Solutions
11.10.1 Expert Global Solutions Company Details
11.10.2 Expert Global Solutions Business Overview
11.10.3 Expert Global Solutions Outsourced Customer Care Services Introduction
11.10.4 Expert Global Solutions Revenue in Outsourced Customer Care Services Business (2017-2022)
11.10.5 Expert Global Solutions Recent Developments
11.11 Accenture
11.11.1 Accenture Company Details
11.11.2 Accenture Business Overview
11.11.3 Accenture Outsourced Customer Care Services Introduction
11.11.4 Accenture Revenue in Outsourced Customer Care Services Business (2017-2022)
11.11.5 Accenture Recent Developments
11.12 Amdocs
11.12.1 Amdocs Company Details
11.12.2 Amdocs Business Overview
11.12.3 Amdocs Outsourced Customer Care Services Introduction
11.12.4 Amdocs Revenue in Outsourced Customer Care Services Business (2017-2022)
11.12.5 Amdocs Recent Developments
11.13 Aegis
11.13.1 Aegis Company Details
11.13.2 Aegis Business Overview
11.13.3 Aegis Outsourced Customer Care Services Introduction
11.13.4 Aegis Revenue in Outsourced Customer Care Services Business (2017-2022)
11.13.5 Aegis Recent Developments
11.14 Alorica
11.14.1 Alorica Company Details
11.14.2 Alorica Business Overview
11.14.3 Alorica Outsourced Customer Care Services Introduction
11.14.4 Alorica Revenue in Outsourced Customer Care Services Business (2017-2022)
11.14.5 Alorica Recent Developments
11.15 Sitel Worldwide Corporation
11.15.1 Sitel Worldwide Corporation Company Details
11.15.2 Sitel Worldwide Corporation Business Overview
11.15.3 Sitel Worldwide Corporation Outsourced Customer Care Services Introduction
11.15.4 Sitel Worldwide Corporation Revenue in Outsourced Customer Care Services Business (2017-2022)
11.15.5 Sitel Worldwide Corporation Recent Developments
11.16 Convergys Corporation
11.16.1 Convergys Corporation Company Details
11.16.2 Convergys Corporation Business Overview
11.16.3 Convergys Corporation Outsourced Customer Care Services Introduction
11.16.4 Convergys Corporation Revenue in Outsourced Customer Care Services Business (2017-2022)
11.16.5 Convergys Corporation Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer
