table of content
1 Introduction to Research & Analysis Reports
1.1 Customer Self-Service Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Self-Service Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Self-Service Software Overall Market Size
2.1 Global Customer Self-Service Software Market Size: 2021 VS 2028
2.2 Global Customer Self-Service Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Self-Service Software Players in Global Market
3.2 Top Global Customer Self-Service Software Companies Ranked by Revenue
3.3 Global Customer Self-Service Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Self-Service Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Self-Service Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Self-Service Software Players in Global Market
3.6.1 List of Global Tier 1 Customer Self-Service Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Self-Service Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Customer Self-Service Software Market Size Markets, 2021 & 2028
4.1.2 Cloud Based
4.1.3 Web Based
4.2 By Type - Global Customer Self-Service Software Revenue & Forecasts
4.2.1 By Type - Global Customer Self-Service Software Revenue, 2017-2022
4.2.2 By Type - Global Customer Self-Service Software Revenue, 2023-2028
4.2.3 By Type - Global Customer Self-Service Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Self-Service Software Market Size, 2021 & 2028
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Customer Self-Service Software Revenue & Forecasts
5.2.1 By Application - Global Customer Self-Service Software Revenue, 2017-2022
5.2.2 By Application - Global Customer Self-Service Software Revenue, 2023-2028
5.2.3 By Application - Global Customer Self-Service Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Customer Self-Service Software Market Size, 2021 & 2028
6.2 By Region - Global Customer Self-Service Software Revenue & Forecasts
6.2.1 By Region - Global Customer Self-Service Software Revenue, 2017-2022
6.2.2 By Region - Global Customer Self-Service Software Revenue, 2023-2028
6.2.3 By Region - Global Customer Self-Service Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Customer Self-Service Software Revenue, 2017-2028
6.3.2 US Customer Self-Service Software Market Size, 2017-2028
6.3.3 Canada Customer Self-Service Software Market Size, 2017-2028
6.3.4 Mexico Customer Self-Service Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Customer Self-Service Software Revenue, 2017-2028
6.4.2 Germany Customer Self-Service Software Market Size, 2017-2028
6.4.3 France Customer Self-Service Software Market Size, 2017-2028
6.4.4 U.K. Customer Self-Service Software Market Size, 2017-2028
6.4.5 Italy Customer Self-Service Software Market Size, 2017-2028
6.4.6 Russia Customer Self-Service Software Market Size, 2017-2028
6.4.7 Nordic Countries Customer Self-Service Software Market Size, 2017-2028
6.4.8 Benelux Customer Self-Service Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Customer Self-Service Software Revenue, 2017-2028
6.5.2 China Customer Self-Service Software Market Size, 2017-2028
6.5.3 Japan Customer Self-Service Software Market Size, 2017-2028
6.5.4 South Korea Customer Self-Service Software Market Size, 2017-2028
6.5.5 Southeast Asia Customer Self-Service Software Market Size, 2017-2028
6.5.6 India Customer Self-Service Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Customer Self-Service Software Revenue, 2017-2028
6.6.2 Brazil Customer Self-Service Software Market Size, 2017-2028
6.6.3 Argentina Customer Self-Service Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Self-Service Software Revenue, 2017-2028
6.7.2 Turkey Customer Self-Service Software Market Size, 2017-2028
6.7.3 Israel Customer Self-Service Software Market Size, 2017-2028
6.7.4 Saudi Arabia Customer Self-Service Software Market Size, 2017-2028
6.7.5 UAE Customer Self-Service Software Market Size, 2017-2028
7 Players Profiles
7.1 Zendesk
7.1.1 Zendesk Corporate Summary
7.1.2 Zendesk Business Overview
7.1.3 Zendesk Customer Self-Service Software Major Product Offerings
7.1.4 Zendesk Customer Self-Service Software Revenue in Global Market (2017-2022)
7.1.5 Zendesk Key News
7.2 Zoho
7.2.1 Zoho Corporate Summary
7.2.2 Zoho Business Overview
7.2.3 Zoho Customer Self-Service Software Major Product Offerings
7.2.4 Zoho Customer Self-Service Software Revenue in Global Market (2017-2022)
7.2.5 Zoho Key News
7.3 Freshdesk
7.3.1 Freshdesk Corporate Summary
7.3.2 Freshdesk Business Overview
7.3.3 Freshdesk Customer Self-Service Software Major Product Offerings
7.3.4 Freshdesk Customer Self-Service Software Revenue in Global Market (2017-2022)
7.3.5 Freshdesk Key News
7.4 Salesforce
7.4.1 Salesforce Corporate Summary
7.4.2 Salesforce Business Overview
7.4.3 Salesforce Customer Self-Service Software Major Product Offerings
7.4.4 Salesforce Customer Self-Service Software Revenue in Global Market (2017-2022)
7.4.5 Salesforce Key News
7.5 LiveAgent
7.5.1 LiveAgent Corporate Summary
7.5.2 LiveAgent Business Overview
7.5.3 LiveAgent Customer Self-Service Software Major Product Offerings
7.5.4 LiveAgent Customer Self-Service Software Revenue in Global Market (2017-2022)
7.5.5 LiveAgent Key News
7.6 TeamSupport
7.6.1 TeamSupport Corporate Summary
7.6.2 TeamSupport Business Overview
7.6.3 TeamSupport Customer Self-Service Software Major Product Offerings
7.6.4 TeamSupport Customer Self-Service Software Revenue in Global Market (2017-2022)
7.6.5 TeamSupport Key News
7.7 Helpshift
7.7.1 Helpshift Corporate Summary
7.7.2 Helpshift Business Overview
7.7.3 Helpshift Customer Self-Service Software Major Product Offerings
7.7.4 Helpshift Customer Self-Service Software Revenue in Global Market (2017-2022)
7.7.5 Helpshift Key News
7.8 Wix Answers
7.8.1 Wix Answers Corporate Summary
7.8.2 Wix Answers Business Overview
7.8.3 Wix Answers Customer Self-Service Software Major Product Offerings
7.8.4 Wix Answers Customer Self-Service Software Revenue in Global Market (2017-2022)
7.8.5 Wix Answers Key News
7.9 Whatfix
7.9.1 Whatfix Corporate Summary
7.9.2 Whatfix Business Overview
7.9.3 Whatfix Customer Self-Service Software Major Product Offerings
7.9.4 Whatfix Customer Self-Service Software Revenue in Global Market (2017-2022)
7.9.5 Whatfix Key News
7.10 Jira Service Desk
7.10.1 Jira Service Desk Corporate Summary
7.10.2 Jira Service Desk Business Overview
7.10.3 Jira Service Desk Customer Self-Service Software Major Product Offerings
7.10.4 Jira Service Desk Customer Self-Service Software Revenue in Global Market (2017-2022)
7.10.5 Jira Service Desk Key News
7.11 HubSpot
7.11.1 HubSpot Corporate Summary
7.11.2 HubSpot Business Overview
7.11.3 HubSpot Customer Self-Service Software Major Product Offerings
7.11.4 HubSpot Customer Self-Service Software Revenue in Global Market (2017-2022)
7.11.5 HubSpot Key News
7.12 Help Scout
7.12.1 Help Scout Corporate Summary
7.12.2 Help Scout Business Overview
7.12.3 Help Scout Customer Self-Service Software Major Product Offerings
7.12.4 Help Scout Customer Self-Service Software Revenue in Global Market (2017-2022)
7.12.5 Help Scout Key News
7.13 Re:amaze
7.13.1 Re:amaze Corporate Summary
7.13.2 Re:amaze Business Overview
7.13.3 Re:amaze Customer Self-Service Software Major Product Offerings
7.13.4 Re:amaze Customer Self-Service Software Revenue in Global Market (2017-2022)
7.13.5 Re:amaze Key News
7.14 Kayako
7.14.1 Kayako Corporate Summary
7.14.2 Kayako Business Overview
7.14.3 Kayako Customer Self-Service Software Major Product Offerings
7.14.4 Kayako Customer Self-Service Software Revenue in Global Market (2017-2022)
7.14.5 Kayako Key News
7.15 WalkMe
7.15.1 WalkMe Corporate Summary
7.15.2 WalkMe Business Overview
7.15.3 WalkMe Customer Self-Service Software Major Product Offerings
7.15.4 WalkMe Customer Self-Service Software Revenue in Global Market (2017-2022)
7.15.5 WalkMe Key News
7.16 Ada
7.16.1 Ada Corporate Summary
7.16.2 Ada Business Overview
7.16.3 Ada Customer Self-Service Software Major Product Offerings
7.16.4 Ada Customer Self-Service Software Revenue in Global Market (2017-2022)
7.16.5 Ada Key News
7.17 Oracle Service Cloud (formerly RightNow)
7.17.1 Oracle Service Cloud (formerly RightNow) Corporate Summary
7.17.2 Oracle Service Cloud (formerly RightNow) Business Overview
7.17.3 Oracle Service Cloud (formerly RightNow) Customer Self-Service Software Major Product Offerings
7.17.4 Oracle Service Cloud (formerly RightNow) Customer Self-Service Software Revenue in Global Market (2017-2022)
7.17.5 Oracle Service Cloud (formerly RightNow) Key News
7.18 LiveHelpNow
7.18.1 LiveHelpNow Corporate Summary
7.18.2 LiveHelpNow Business Overview
7.18.3 LiveHelpNow Customer Self-Service Software Major Product Offerings
7.18.4 LiveHelpNow Customer Self-Service Software Revenue in Global Market (2017-2022)
7.18.5 LiveHelpNow Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
