1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global CRM Software Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 On-Premise
1.2.3 Cloud Based
1.3 Market by Application
1.3.1 Global CRM Software Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 SME Enterprises
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global CRM Software Market Perspective (2017-2028)
2.2 CRM Software Growth Trends by Region
2.2.1 CRM Software Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 CRM Software Historic Market Size by Region (2017-2022)
2.2.3 CRM Software Forecasted Market Size by Region (2023-2028)
2.3 CRM Software Market Dynamics
2.3.1 CRM Software Industry Trends
2.3.2 CRM Software Market Drivers
2.3.3 CRM Software Market Challenges
2.3.4 CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top CRM Software Players by Revenue
3.1.1 Global Top CRM Software Players by Revenue (2017-2022)
3.1.2 Global CRM Software Revenue Market Share by Players (2017-2022)
3.2 Global CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by CRM Software Revenue
3.4 Global CRM Software Market Concentration Ratio
3.4.1 Global CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by CRM Software Revenue in 2021
3.5 CRM Software Key Players Head office and Area Served
3.6 Key Players CRM Software Product Solution and Service
3.7 Date of Enter into CRM Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 CRM Software Breakdown Data by Type
4.1 Global CRM Software Historic Market Size by Type (2017-2022)
4.2 Global CRM Software Forecasted Market Size by Type (2023-2028)
5 CRM Software Breakdown Data by Application
5.1 Global CRM Software Historic Market Size by Application (2017-2022)
5.2 Global CRM Software Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America CRM Software Market Size (2017-2028)
6.2 North America CRM Software Market Size by Type
6.2.1 North America CRM Software Market Size by Type (2017-2022)
6.2.2 North America CRM Software Market Size by Type (2023-2028)
6.2.3 North America CRM Software Market Share by Type (2017-2028)
6.3 North America CRM Software Market Size by Application
6.3.1 North America CRM Software Market Size by Application (2017-2022)
6.3.2 North America CRM Software Market Size by Application (2023-2028)
6.3.3 North America CRM Software Market Share by Application (2017-2028)
6.4 North America CRM Software Market Size by Country
6.4.1 North America CRM Software Market Size by Country (2017-2022)
6.4.2 North America CRM Software Market Size by Country (2023-2028)
6.4.3 U.S.
6.4.4 Canada
7 Europe
7.1 Europe CRM Software Market Size (2017-2028)
7.2 Europe CRM Software Market Size by Type
7.2.1 Europe CRM Software Market Size by Type (2017-2022)
7.2.2 Europe CRM Software Market Size by Type (2023-2028)
7.2.3 Europe CRM Software Market Share by Type (2017-2028)
7.3 Europe CRM Software Market Size by Application
7.3.1 Europe CRM Software Market Size by Application (2017-2022)
7.3.2 Europe CRM Software Market Size by Application (2023-2028)
7.3.3 Europe CRM Software Market Share by Application (2017-2028)
7.4 Europe CRM Software Market Size by Country
7.4.1 Europe CRM Software Market Size by Country (2017-2022)
7.4.2 Europe CRM Software Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific CRM Software Market Size (2017-2028)
8.2 Asia-Pacific CRM Software Market Size by Type
8.2.1 Asia-Pacific CRM Software Market Size by Type (2017-2022)
8.2.2 Asia-Pacific CRM Software Market Size by Type (2023-2028)
8.2.3 Asia-Pacific CRM Software Market Share by Type (2017-2028)
8.3 Asia-Pacific CRM Software Market Size by Application
8.3.1 Asia-Pacific CRM Software Market Size by Application (2017-2022)
8.3.2 Asia-Pacific CRM Software Market Size by Application (2023-2028)
8.3.3 Asia-Pacific CRM Software Market Share by Application (2017-2028)
8.4 Asia-Pacific CRM Software Market Size by Region
8.4.1 Asia-Pacific CRM Software Market Size by Region (2017-2022)
8.4.2 Asia-Pacific CRM Software Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America CRM Software Market Size (2017-2028)
9.2 Latin America CRM Software Market Size by Type
9.2.1 Latin America CRM Software Market Size by Type (2017-2022)
9.2.2 Latin America CRM Software Market Size by Type (2023-2028)
9.2.3 Latin America CRM Software Market Share by Type (2017-2028)
9.3 Latin America CRM Software Market Size by Application
9.3.1 Latin America CRM Software Market Size by Application (2017-2022)
9.3.2 Latin America CRM Software Market Size by Application (2023-2028)
9.3.3 Latin America CRM Software Market Share by Application (2017-2028)
9.4 Latin America CRM Software Market Size by Country
9.4.1 Latin America CRM Software Market Size by Country (2017-2022)
9.4.2 Latin America CRM Software Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa CRM Software Market Size (2017-2028)
10.2 Middle East & Africa CRM Software Market Size by Type
10.2.1 Middle East & Africa CRM Software Market Size by Type (2017-2022)
10.2.2 Middle East & Africa CRM Software Market Size by Type (2023-2028)
10.2.3 Middle East & Africa CRM Software Market Share by Type (2017-2028)
10.3 Middle East & Africa CRM Software Market Size by Application
10.3.1 Middle East & Africa CRM Software Market Size by Application (2017-2022)
10.3.2 Middle East & Africa CRM Software Market Size by Application (2023-2028)
10.3.3 Middle East & Africa CRM Software Market Share by Application (2017-2028)
10.4 Middle East & Africa CRM Software Market Size by Country
10.4.1 Middle East & Africa CRM Software Market Size by Country (2017-2022)
10.4.2 Middle East & Africa CRM Software Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 Oracle
11.1.1 Oracle Company Details
11.1.2 Oracle Business Overview
11.1.3 Oracle CRM Software Introduction
11.1.4 Oracle Revenue in CRM Software Business (2017-2022)
11.1.5 Oracle Recent Developments
11.2 SAP
11.2.1 SAP Company Details
11.2.2 SAP Business Overview
11.2.3 SAP CRM Software Introduction
11.2.4 SAP Revenue in CRM Software Business (2017-2022)
11.2.5 SAP Recent Developments
11.3 Salesforce
11.3.1 Salesforce Company Details
11.3.2 Salesforce Business Overview
11.3.3 Salesforce CRM Software Introduction
11.3.4 Salesforce Revenue in CRM Software Business (2017-2022)
11.3.5 Salesforce Recent Developments
11.4 Microsoft
11.4.1 Microsoft Company Details
11.4.2 Microsoft Business Overview
11.4.3 Microsoft CRM Software Introduction
11.4.4 Microsoft Revenue in CRM Software Business (2017-2022)
11.4.5 Microsoft Recent Developments
11.5 ICIMS
11.5.1 ICIMS Company Details
11.5.2 ICIMS Business Overview
11.5.3 ICIMS CRM Software Introduction
11.5.4 ICIMS Revenue in CRM Software Business (2017-2022)
11.5.5 ICIMS Recent Developments
11.6 Simplicant
11.6.1 Simplicant Company Details
11.6.2 Simplicant Business Overview
11.6.3 Simplicant CRM Software Introduction
11.6.4 Simplicant Revenue in CRM Software Business (2017-2022)
11.6.5 Simplicant Recent Developments
11.7 Zoho
11.7.1 Zoho Company Details
11.7.2 Zoho Business Overview
11.7.3 Zoho CRM Software Introduction
11.7.4 Zoho Revenue in CRM Software Business (2017-2022)
11.7.5 Zoho Recent Developments
11.8 Insightly
11.8.1 Insightly Company Details
11.8.2 Insightly Business Overview
11.8.3 Insightly CRM Software Introduction
11.8.4 Insightly Revenue in CRM Software Business (2017-2022)
11.8.5 Insightly Recent Developments
11.9 Freshdesk
11.9.1 Freshdesk Company Details
11.9.2 Freshdesk Business Overview
11.9.3 Freshdesk CRM Software Introduction
11.9.4 Freshdesk Revenue in CRM Software Business (2017-2022)
11.9.5 Freshdesk Recent Developments
11.10 Newton Software
11.10.1 Newton Software Company Details
11.10.2 Newton Software Business Overview
11.10.3 Newton Software CRM Software Introduction
11.10.4 Newton Software Revenue in CRM Software Business (2017-2022)
11.10.5 Newton Software Recent Developments
11.11 Pipedrive
11.11.1 Pipedrive Company Details
11.11.2 Pipedrive Business Overview
11.11.3 Pipedrive CRM Software Introduction
11.11.4 Pipedrive Revenue in CRM Software Business (2017-2022)
11.11.5 Pipedrive Recent Developments
11.12 Sage
11.12.1 Sage Company Details
11.12.2 Sage Business Overview
11.12.3 Sage CRM Software Introduction
11.12.4 Sage Revenue in CRM Software Business (2017-2022)
11.12.5 Sage Recent Developments
11.13 Infusionsoft
11.13.1 Infusionsoft Company Details
11.13.2 Infusionsoft Business Overview
11.13.3 Infusionsoft CRM Software Introduction
11.13.4 Infusionsoft Revenue in CRM Software Business (2017-2022)
11.13.5 Infusionsoft Recent Developments
11.14 ProsperWorks
11.14.1 ProsperWorks Company Details
11.14.2 ProsperWorks Business Overview
11.14.3 ProsperWorks CRM Software Introduction
11.14.4 ProsperWorks Revenue in CRM Software Business (2017-2022)
11.14.5 ProsperWorks Recent Developments
11.15 NetSuite
11.15.1 NetSuite Company Details
11.15.2 NetSuite Business Overview
11.15.3 NetSuite CRM Software Introduction
11.15.4 NetSuite Revenue in CRM Software Business (2017-2022)
11.15.5 NetSuite Recent Developments
11.16 TeamWox
11.16.1 TeamWox Company Details
11.16.2 TeamWox Business Overview
11.16.3 TeamWox CRM Software Introduction
11.16.4 TeamWox Revenue in CRM Software Business (2017-2022)
11.16.5 TeamWox Recent Developments
11.17 SalesNexus
11.17.1 SalesNexus Company Details
11.17.2 SalesNexus Business Overview
11.17.3 SalesNexus CRM Software Introduction
11.17.4 SalesNexus Revenue in CRM Software Business (2017-2022)
11.17.5 SalesNexus Recent Developments
11.18 Act
11.18.1 Act Company Details
11.18.2 Act Business Overview
11.18.3 Act CRM Software Introduction
11.18.4 Act Revenue in CRM Software Business (2017-2022)
11.18.5 Act Recent Developments
11.19 Hubspot
11.19.1 Hubspot Company Details
11.19.2 Hubspot Business Overview
11.19.3 Hubspot CRM Software Introduction
11.19.4 Hubspot Revenue in CRM Software Business (2017-2022)
11.19.5 Hubspot Recent Developments
11.20 Maximizer
11.20.1 Maximizer Company Details
11.20.2 Maximizer Business Overview
11.20.3 Maximizer CRM Software Introduction
11.20.4 Maximizer Revenue in CRM Software Business (2017-2022)
11.20.5 Maximizer Recent Developments
11.21 Salesboom
11.21.1 Salesboom Company Details
11.21.2 Salesboom Business Overview
11.21.3 Salesboom CRM Software Introduction
11.21.4 Salesboom Revenue in CRM Software Business (2017-2022)
11.21.5 Salesboom Recent Developments
11.22 SugarCRM
11.22.1 SugarCRM Company Details
11.22.2 SugarCRM Business Overview
11.22.3 SugarCRM CRM Software Introduction
11.22.4 SugarCRM Revenue in CRM Software Business (2017-2022)
11.22.5 SugarCRM Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer